Technician was really professional and finished the job to a high standard. Great lines of communication to let me know when he expected to arrive to the car. Answered any questions. Booking process w... もっと見る
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レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
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After weeks and fuel waisted will Elgin branch dicaded to go Aberdeen, and was well chuffed staff couldn't be more helpful spen there time and done a good job , windscreen was leaking so water was si... もっと見る
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Thank you for the service. The staff were polite and helpful, but unfortunately I am not completely satisfied with the repair after a week though at that time the repair seemed be a fair repair with... もっと見る
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Very good experience. The agent came to our address and carried out the work with no hassle or personal interruption. Communication with the agent was exceptional and was informed well before arrival... もっと見る
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企業情報
National Windscreens - Aberdeen について
当該企業による記述
We are here to help.
National Windscreens take pride in providing the highest standard of service, so we actively seek feedback to continuously improve our standards of performance. Please leave a Trustpilot rating or get in touch and our team will work hard to answer your query.
Treating Customers Fairly
Protecting the interests of our customers at every stage.
We aim to impress, constantly listening to and acting on feedback to maintain and improve the services we provide. Customer service is embedded into the core of our business – it's more than a standard offering.
Putting safety first
Our promise to customers
We always aim to complete a windscreen replacement and camera calibration at the same time and location, so your vehicle safety systems are working as intended with the assurance of a lifetime warranty on workmanship for as long as you own the vehicle.
National Windscreens has dedicated UK contact centres, open 24 hours a day, 7 days a week and are staffed by highly experienced, well trained, and knowledgeable call handlers. You can choose how you would like to engage with us, either digitally or traditionally, via phone, web chat, SMS, or email.
Contact us
National Windscreens is committed to providing outstanding customer service, and we understand that the key to our success is the constant development of our people, products, and services. In the unfortunate event that we don’t meet service expectations, even if outside of our control, we resolve 100% of logged complaints.
We are focused on creating a seamless and sustainable customer experience, using advanced Artificial Intelligence (AI) on our website that can identify with 98% accuracy whether a windscreen requires repair or replacement. Our repair first approach and ‘right first time’ ensures our carbon output is reducing the impact on the environment.
We can provide windscreen replacement and camera calibration at the same time and location, enabling you to drive away from our centres after only one visit, with a lifetime warranty on workmanship for as long as you own the vehicle. In most cases, National Windscreens can bill your insurance company directly, saving you valuable time and money.
National Windscreens is a leading provider of windscreen repair and replacement, with unparalleled coverage of the UK. On average, a National Windscreens technician is just 11 miles or 20 minutes away. National Windscreens has 100+ fitting centres, supported by 800 mobile technicians who use the latest ADAS calibration technology to deliver the widest possible coverage of vehicles.
連絡先
Kirkhill Place, Unit A4 The Lombard Centre, AB21 0GU, Aberdeen, Dyce, 英国
- 01224-516-117
4.6
優良
667件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Fast and efficient technician
Fast and efficient technician, easy to use booking and had great availability for appointments. Would recommend
2026年4月11日
National Windscreens - Aberdeen からの回答
We appreciate your positive feedback! We're so happy to learn that the technician was fast and efficient, the booking was easy, and the availability was great.
National Windscreens - Aberdeen からの回答
We appreciate you sharing your feedback with us. We are so happy you found our process great and easy from the start to finish.
National Windscreens - Aberdeen からの回答
Hi,
Thank you for taking the time to review your recent experience.
We really appreciate your feedback. Thank you again.
Kind regards,
National Windscreens
Competent friendly service
2026年4月6日
National Windscreens - Aberdeen からの回答
Hi,
Thank you for taking the time to review your recent experience.
We really appreciate your feedback, Thank you again.
Kind regards,
National Windscreens
Very pleasant staff.
2026年4月3日
National Windscreens - Aberdeen からの回答
Hi,
Thank you for taking the time to review your recent experience. We really appreciate your feedback. Thank you again.
Kind regards, National Windscreens
National Windscreens - Aberdeen からの回答
We appreciate you sharing that our service was excellent and our staff was helpful and friendly! We are so happy you were pleased with us.
Easy process for a new windscreen
Easy process for a new windscreen
Friendly helpful staff.
Fast and smooth service and time to complete.
2026年3月28日
National Windscreens - Aberdeen からの回答
We appreciate your positive feedback! We are so happy to learn that the process was easy, the staff were friendly, and the service was fast and smooth.
Excellent service completed the fitting…
Excellent service completed the fitting of new rear screen in quick time. Removing all trace of old screen
2026年3月27日
National Windscreens - Aberdeen からの回答
We're happy to hear that you were pleased with the prompt service and the thorough removal of the old rear screen. Thank you for your positive feedback!
Great service
Great service, easy to book and choose a date and time relevant to your needs. Quality workmanship
2026年3月25日
National Windscreens - Aberdeen からの回答
We appreciate your positive feedback! We are so happy to learn that our service was great, easy to book, and relevant to your needs, and that the workmanship was quality.
The staff were very good and kept me…
The staff were very good and kept me updated on my car windscreen they did apologize about my car being late in getting back
2026年3月19日
National Windscreens - Aberdeen からの回答
We appreciate your positive feedback. We're happy to hear that you were kept updated and that you found our staff very good. We apologize for the delay.
A disaster
A disaster. The window is leaking from the inside, there's a noise from the windshield, the plastic on the windshield, the antenna, and the microphone cable are damaged. The appointment was postponed. They don't respond to messages.
2026年3月19日
National Windscreens - Aberdeen からの回答
We regret to hear about the issues you faced, including the leak, noise, and damages. We apologize for the postponed appointment and lack of communication. We'll investigate these concerns. Thanks for your feedback.
National Windscreens - Aberdeen からの回答
We're happy to hear that you received great service and appreciated the convenience of the at-home fitting. Thank you for your positive feedback!
National Windscreens - Aberdeen からの回答
We appreciate you sharing that you had a good experience with our on-time service, good prices, and a nice person.
Great service
Great service. Online portal for booking. Follow up call to confirm and even did it a day early as had someone in area.
2026年3月13日
National Windscreens - Aberdeen からの回答
We're glad you enjoyed your experience with our convenient online booking and confirmation process. It's great to hear we could accommodate you with early service! Thanks for the positive feedback.
National Windscreens - Aberdeen からの回答
We're happy to hear that the windscreen fitting went well. We appreciate your patience regarding the slight delay caused by the snow.
Photos of before and after and a tidy…
Photos of before and after and a tidy job with no smears on the new windscreen
2026年3月13日
National Windscreens - Aberdeen からの回答
We're happy to hear that you are pleased with the meticulous work and the clear results on your new windscreen. Thank you for your positive feedback!
New screen scratched
New screen scratched. The seal lets in air. Terrible service. Booked in again to have the replacement replaced. Hoping for a better job.
2026年3月13日
National Windscreens - Aberdeen からの回答
We regret that you received a scratched screen and experienced air leakage. We're sorry our service fell short. We hope the next replacement meets your expectations.
National Windscreens - Aberdeen からの回答
We appreciate you sharing that our service was great! We are so happy you had a positive experience with us.
National Windscreens - Aberdeen からの回答
We're glad you enjoyed your experience. Thank you for your positive feedback; we appreciate it greatly.
It’s doing what it says on the tin:
It’s doing what it says on the tin:
• we’ll come to your home
• fix your windscreen
• leave the car in a clean, fit for purpose, condition
What more can you want?
2026年3月5日
National Windscreens - Aberdeen からの回答
We're happy to hear that our service met your expectations! It's great to know that we provided a convenient, effective, and satisfactory experience. Thank you for your positive feedback.
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