Quick to get me booked in and replacement done within 2 hours but when i picked my truck up there was black mastic left on my bonnet and the inside wasn't hoovered out, leaving small bits of glass on... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
The window fitter was that came out was a nice guy. Knew what he was doing, and very friendly - always good when you can have good communication with people and you can see they take pride in their j... もっと見る
企業が回答しました
The whole experience was great. Initially getting advice about whether the crack was repairable revealed it was too large due to being within the A-zone. I booked for a replacement screen online & man... もっと見る
企業が回答しました
Excellent service, after receiving a lovely stone chip on my van windscreen I booked via my insurance company for a full screen replacement. Pre paid excess and was booked in swiftly. After arrival it... もっと見る
企業が回答しました
企業情報
National Windscreens - Aldershot について
当該企業による記述
We are here to help.
National Windscreens take pride in providing the highest standard of service, so we actively seek feedback to continuously improve our standards of performance. Please leave a Trustpilot rating or get in touch and our team will work hard to answer your query.
Treating Customers Fairly
Protecting the interests of our customers at every stage.
We aim to impress, constantly listening to and acting on feedback to maintain and improve the services we provide. Customer service is embedded into the core of our business – it's more than a standard offering.
Putting safety first
Our promise to customers
We always aim to complete a windscreen replacement and camera calibration at the same time and location, so your vehicle safety systems are working as intended with the assurance of a lifetime warranty on workmanship for as long as you own the vehicle.
National Windscreens has dedicated UK contact centres, open 24 hours a day, 7 days a week and are staffed by highly experienced, well trained, and knowledgeable call handlers. You can choose how you would like to engage with us, either digitally or traditionally, via phone, web chat, SMS, or email.
Contact us
National Windscreens is committed to providing outstanding customer service, and we understand that the key to our success is the constant development of our people, products, and services. In the unfortunate event that we don’t meet service expectations, even if outside of our control, we resolve 100% of logged complaints.
We are focused on creating a seamless and sustainable customer experience, using advanced Artificial Intelligence (AI) on our website that can identify with 98% accuracy whether a windscreen requires repair or replacement. Our repair first approach and ‘right first time’ ensures our carbon output is reducing the impact on the environment.
We can provide windscreen replacement and camera calibration at the same time and location, enabling you to drive away from our centres after only one visit, with a lifetime warranty on workmanship for as long as you own the vehicle. In most cases, National Windscreens can bill your insurance company directly, saving you valuable time and money.
National Windscreens is a leading provider of windscreen repair and replacement, with unparalleled coverage of the UK. On average, a National Windscreens technician is just 11 miles or 20 minutes away. National Windscreens has 100+ fitting centres, supported by 800 mobile technicians who use the latest ADAS calibration technology to deliver the widest possible coverage of vehicles.
連絡先
6 Manor Park, Wyndham Street, GU12 4NY, Aldershot, Hampshire, 英国
- 01252-216-453
4.7
優良
839件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Great friendly service.
Car was booked in , arrived at agreed time. Work done to agreed time and staff friendly
2026年7月16日
National Windscreens - Aldershot からの回答
We're so pleased to hear that your car was booked in and arrived at the agreed time, and that our staff were friendly. Thank you for your positive feedback!
The engineer Stuart was amazing
The engineer Stuart was amazing. I am disabled and he was so very helpful. Well done.
2026年7月9日
National Windscreens - Aldershot からの回答
We're so pleased to hear that our engineer was amazing and very helpful. Thank you for sharing your positive experience with us!
It takes time to get appointments…
It takes time to get appointments however, get done job quick
2026年7月3日
National Windscreens - Aldershot からの回答
We appreciate your feedback and are glad to hear that the job was completed quickly for you. Thank you for your review!
National Windscreens - Aldershot からの回答
We are so pleased to hear that you experienced excellent customer service and excellent service. Thank you for your positive feedback!
Good communication
Good communication, they narrowed down time slots so that I could wait for work. Didn’t have to do two journeys. Work completed looks very good.
2026年7月6日
National Windscreens - Aldershot からの回答
We're delighted to hear that our communication helped you manage your schedule effectively and that you're pleased with the completed work. Thank you for your positive feedback!
The engineer arrived on time the work…
The engineer arrived on time the work has been carried out as agreed. Very good service.
2026年6月26日
National Windscreens - Aldershot からの回答
We're so pleased our engineer arrived on time and carried out the work as agreed. Thank you for highlighting our very good service!
Excellent service.
Excellent communication from the very start, with good explanation of what needed to be done involving an ADAS windscreen.
The replacement was done expertly and in a timely manner, and all those I spoke to were very pleasant.
Delighted with this professional service.
2026年7月1日
National Windscreens - Aldershot からの回答
We're delighted to hear about your excellent experience with our service. It's wonderful that our communication and explanation of the ADAS windscreen replacement met your expectations. We're also pleased that the replacement was done expertly and in a timely manner, and that our team was pleasant. Thank you for appreciating our professional service.
No problem
No problem, arrived on time , guy in shop took my keys .
Few hrs later returned , job done staff obviously new what they were doing
Let me know not to wash car to soon , and any problems give them a call ,all seemed friendly enough and efficient.
Job done ,well done ,national windscreens,Aldershot .
2026年6月22日
National Windscreens - Aldershot からの回答
We appreciate your positive feedback! We're glad to hear that our team was efficient and that you found our staff friendly. It's great that you were kept informed about the car care instructions.
good service and fast repair times
good service and fast repair times. Advise all the way through to completion.
2026年6月19日
National Windscreens - Aldershot からの回答
We're so pleased you received good service and fast repair times. We appreciate you highlighting our communication throughout the process!
National Windscreens - Aldershot からの回答
We're so pleased to hear that our technician was friendly and provided a straightforward experience for you. Thank you for your feedback!
National Windscreens - Aldershot からの回答
Hi,
Thank you for taking the time to review your recent experience.
We really appreciate your feedback. Thank you again.
Kind regards,
National Windscreens
Fantastic service
2026年6月22日
National Windscreens - Aldershot からの回答
Hi,
Thank you for taking the time to review your recent experience.
We really appreciate your feedback. Thank you again.
Kind regards,
National Windscreens
On time good job professional
2026年6月18日
National Windscreens - Aldershot からの回答
We appreciate your kind words!
National Windscreens - Aldershot からの回答
We are so glad you had a great experience with our team. Thank you!
National Windscreens - Aldershot からの回答
We appreciate your kind words! We're glad you were pleased with our quick work.
The replacement of the windscreen was…
The replacement of the windscreen was carried out efficiently and the vehicle was ready on time.
2026年6月11日
National Windscreens - Aldershot からの回答
We're so pleased the windscreen replacement was efficient and your vehicle was ready on time. Thank you for your kind feedback!
National Windscreens - Aldershot からの回答
Hi,
Thank you for taking the time to review your recent experience.
We really appreciate your feedback. Thank you again.
Kind regards,
National Windscreens
Brilliant service
Brilliant service. Kept well informed throughout. The staff provided great service when having chip repaired.
2026年6月15日
National Windscreens - Aldershot からの回答
We're so pleased our team provided brilliant service and kept you well-informed. Thank you for your kind feedback!
Good service on the day
2026年6月9日
National Windscreens - Aldershot からの回答
We appreciate your kind words!
Simple booking process
Simple booking process, and later offered an earlier slot when they had a cancellation. Job done quickly
2026年6月12日
National Windscreens - Aldershot からの回答
We're so glad you found our booking process simple and appreciated the earlier slot! We aim for quick service.
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