Quick to get me booked in and replacement done within 2 hours but when i picked my truck up there was black mastic left on my bonnet and the inside wasn't hoovered out, leaving small bits of glass on... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
The window fitter was that came out was a nice guy. Knew what he was doing, and very friendly - always good when you can have good communication with people and you can see they take pride in their j... もっと見る
企業が回答しました
The whole experience was great. Initially getting advice about whether the crack was repairable revealed it was too large due to being within the A-zone. I booked for a replacement screen online & man... もっと見る
企業が回答しました
Excellent service, after receiving a lovely stone chip on my van windscreen I booked via my insurance company for a full screen replacement. Pre paid excess and was booked in swiftly. After arrival it... もっと見る
企業が回答しました
企業情報
National Windscreens - Aldershot について
当該企業による記述
We are here to help.
National Windscreens take pride in providing the highest standard of service, so we actively seek feedback to continuously improve our standards of performance. Please leave a Trustpilot rating or get in touch and our team will work hard to answer your query.
Treating Customers Fairly
Protecting the interests of our customers at every stage.
We aim to impress, constantly listening to and acting on feedback to maintain and improve the services we provide. Customer service is embedded into the core of our business – it's more than a standard offering.
Putting safety first
Our promise to customers
We always aim to complete a windscreen replacement and camera calibration at the same time and location, so your vehicle safety systems are working as intended with the assurance of a lifetime warranty on workmanship for as long as you own the vehicle.
National Windscreens has dedicated UK contact centres, open 24 hours a day, 7 days a week and are staffed by highly experienced, well trained, and knowledgeable call handlers. You can choose how you would like to engage with us, either digitally or traditionally, via phone, web chat, SMS, or email.
Contact us
National Windscreens is committed to providing outstanding customer service, and we understand that the key to our success is the constant development of our people, products, and services. In the unfortunate event that we don’t meet service expectations, even if outside of our control, we resolve 100% of logged complaints.
We are focused on creating a seamless and sustainable customer experience, using advanced Artificial Intelligence (AI) on our website that can identify with 98% accuracy whether a windscreen requires repair or replacement. Our repair first approach and ‘right first time’ ensures our carbon output is reducing the impact on the environment.
We can provide windscreen replacement and camera calibration at the same time and location, enabling you to drive away from our centres after only one visit, with a lifetime warranty on workmanship for as long as you own the vehicle. In most cases, National Windscreens can bill your insurance company directly, saving you valuable time and money.
National Windscreens is a leading provider of windscreen repair and replacement, with unparalleled coverage of the UK. On average, a National Windscreens technician is just 11 miles or 20 minutes away. National Windscreens has 100+ fitting centres, supported by 800 mobile technicians who use the latest ADAS calibration technology to deliver the widest possible coverage of vehicles.
連絡先
6 Manor Park, Wyndham Street, GU12 4NY, Aldershot, Hampshire, 英国
- 01252-216-453
4.7
優良
840件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
National Windscreens - Aldershot からの回答
We are so glad our team was timely, polite, and communicated well! We appreciate you taking the time to share your feedback with us.
National Windscreens - Aldershot からの回答
Hi,
Thank you for taking the time to review your recent experience. We really appreciate your feedback. Thank you again.
Kind regards, National Windscreens
Good workmanship
Appointment time was imposed rather than discussed. However work done was excellent
2026年3月31日
National Windscreens - Aldershot からの回答
We appreciate your feedback. We're glad the work was excellent. We will review our scheduling process to better serve you.
Efficient service
2026年3月24日
National Windscreens - Aldershot からの回答
Hi,
Thank you for taking the time to review your recent experience.
We really appreciate your feedback. Thank you again.
Kind regards,
National Windscreens
Very good service and communication
Very good service and communication. I will recommend. Thanks
2026年3月29日
National Windscreens - Aldershot からの回答
We're happy to hear that you had a positive experience with our service and communication. We appreciate your recommendation and thank you.
The prior communication was excellent
The prior communication was excellent, all very clear and helpful. Great job done
2026年3月26日
National Windscreens - Aldershot からの回答
We appreciate your positive feedback! We are so happy to learn that the communication was excellent and clear, and that a great job was completed.
Seamless..
Seamless..
What more, but did exactly what it said on the tin.! No issues to date, so pleased..
2026年3月21日
National Windscreens - Aldershot からの回答
We're happy to hear that your experience was seamless and exactly as expected! We appreciate your feedback and are so pleased that there have been no issues.
National Windscreens - Aldershot からの回答
We appreciate you sharing that our service was polite and professional! We are so happy you were pleased with our team's work.
Fitter was very helpful and…
Fitter was very helpful and accommodating. Nice tidy neat job. Many thanks
2026年3月15日
National Windscreens - Aldershot からの回答
We appreciate your positive feedback! We are so glad to learn that our fitter was helpful and accommodating and that you received a nice, tidy, neat job.
National Windscreens - Aldershot からの回答
We appreciate you sharing that our staff was polite, professional, and friendly! We are so happy you were pleased with our team.
National Windscreens - Aldershot からの回答
We're happy to hear that your experience was fast and easy. Thank you for your positive feedback; we appreciate it.
Staff were courteous professional
Staff were courteous professional. Minor issue with timings but dealt with very quickly.
2026年3月17日
National Windscreens - Aldershot からの回答
We appreciate your positive feedback! We are so happy to learn that our staff were courteous and professional and that the timing issue was resolved quickly.
Very good service.
Straightforward to arrange time for appointment. Good communication about what was required to fix windscreen and possible risks. Work done in agreed time and to high standard.
2026年3月17日
National Windscreens - Aldershot からの回答
We appreciate your positive feedback. We're happy to hear that arranging the appointment was straightforward and that we communicated well regarding the repair and potential risks. We're also glad the work was completed on time and to a high standard.
National Windscreens - Aldershot からの回答
We appreciate you sharing that our service and communication were good! We are so happy you were pleased with us.
Well Fitted Replacement Screen
They had to contend with the fact that Honda had mislabelled the initial replacement screen that had been supplied for my car. Screen fitting was delayed because of this, but when the correct screen was fitted they carried out the job well and efficiently.
2026年3月10日
National Windscreens - Aldershot からの回答
We appreciate you bringing this to our attention. We regret the initial delay caused by the mislabeled replacement screen. We are happy the job was completed well once the correct screen arrived, and we appreciate your patience.
New windscreen
I had a new windscreen fitted with National Windscreens.. they gave me a rough time of how long it would take, they called as soon as it was finished, earlier than expected! They also fitted my new windscreen wipers. Polite and friendly staff, highly recommend!
2026年3月7日
National Windscreens - Aldershot からの回答
We appreciate your review. We're happy to hear the windscreen replacement was completed earlier than expected and that our staff were polite and friendly. We're also glad we could fit your new windscreen wipers.
Fantastic communication very friendly…
Fantastic communication very friendly staff fast and efficient service with a very high standard of work. Very pleased ++ Thank you 🤩
2026年3月12日
National Windscreens - Aldershot からの回答
We appreciate your positive feedback! We're happy to learn that our communication was fantastic, the staff was very friendly, and the service was fast and efficient with a very high standard of work.
All good overall .
2026年3月12日
National Windscreens - Aldershot からの回答
Hi,
Thank you for taking the time to review your recent experience.
We really appreciate your feedback. Thank you again.
Kind regards,
National Windscreens
Very friendly and polite
Very friendly and polite. Did a great job. Also discovered something which needed attention. My husband was very grateful.
2026年3月11日
National Windscreens - Aldershot からの回答
We appreciate your positive feedback! We're happy to hear that our employee was friendly and polite and did a great job. We're glad the discovery was helpful!
We had a great experience with all the…
We had a great experience with all the staff very helpful & friendly went above and beyond to help us out
2026年3月4日
National Windscreens - Aldershot からの回答
We appreciate your positive feedback! We're so happy to learn that you found our staff very helpful and friendly, and that they went above and beyond.
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