A fast and reliable service. The fitter was an absolute expert, the first windscreen was not what was ordered, no problem, back the next day, fitted, reset the wipers, fantastic 👏 .
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レビュアーのコメントを見てみましょう
Booking was simple, really convenient to have a call-out technician to a specific location as the two drop off times were not viable for a full work week (no weekends). Harvey was a great guy, polit... もっと見る
企業が回答しました
Booking appointment with Bangor branch was easy, and staff were helpful. Agreed for repair of w/screen to be carried out at home address. On the day, your technician Harvey was both polite, helpful, a... もっと見る
企業が回答しました
Easy to book once we'd sussed out exactly who our insurer approved windscreen fitters were. Polite on the phone, convenient time arranged, seen to promptly. Nice lads, good job done, and advice giv... もっと見る
企業が回答しました
企業情報
National Windscreens - Bangor について
当該企業による記述
We are here to help.
National Windscreens take pride in providing the highest standard of service, so we actively seek feedback to continuously improve our standards of performance. Please leave a Trustpilot rating or get in touch and our team will work hard to answer your query.
Treating Customers Fairly
Protecting the interests of our customers at every stage.
We aim to impress, constantly listening to and acting on feedback to maintain and improve the services we provide. Customer service is embedded into the core of our business – it's more than a standard offering.
Putting safety first
Our promise to customers
We always aim to complete a windscreen replacement and camera calibration at the same time and location, so your vehicle safety systems are working as intended with the assurance of a lifetime warranty on workmanship for as long as you own the vehicle.
National Windscreens has dedicated UK contact centres, open 24 hours a day, 7 days a week and are staffed by highly experienced, well trained, and knowledgeable call handlers. You can choose how you would like to engage with us, either digitally or traditionally, via phone, web chat, SMS, or email.
Contact us
National Windscreens is committed to providing outstanding customer service, and we understand that the key to our success is the constant development of our people, products, and services. In the unfortunate event that we don’t meet service expectations, even if outside of our control, we resolve 100% of logged complaints.
We are focused on creating a seamless and sustainable customer experience, using advanced Artificial Intelligence (AI) on our website that can identify with 98% accuracy whether a windscreen requires repair or replacement. Our repair first approach and ‘right first time’ ensures our carbon output is reducing the impact on the environment.
We can provide windscreen replacement and camera calibration at the same time and location, enabling you to drive away from our centres after only one visit, with a lifetime warranty on workmanship for as long as you own the vehicle. In most cases, National Windscreens can bill your insurance company directly, saving you valuable time and money.
National Windscreens is a leading provider of windscreen repair and replacement, with unparalleled coverage of the UK. On average, a National Windscreens technician is just 11 miles or 20 minutes away. National Windscreens has 100+ fitting centres, supported by 800 mobile technicians who use the latest ADAS calibration technology to deliver the widest possible coverage of vehicles.
連絡先
Unit 8-9, Zone 4, LL57 4YH, Bangor, Gwynedd, 英国
- 01248-730-113
4.7
優良
353件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
National Windscreens - Bangor からの回答
Hi,
Thank you for taking the time to review your recent experience.
We really appreciate your feedback, Thank you again.
Kind regards,
National Windscreens
Quick and Easy to use
Quick and Easy to use, fitted my schedule. Quick to fit and get me back on the road. Only issue was a windscreen trim fell off shortly after fitting.
2024年7月10日
National Windscreens - Bangor からの回答
Hi,
Thank you for taking the time to review your recent experience. We really appreciate your feedback. Thank you again.
Kind regards,
National Windscreens
National Windscreens - Bangor からの回答
Hi,
Thank you for taking the time to review your recent experience. We really appreciate your feedback. Thank you again.
Kind regards, National Windscreens
The guys were quick ,friendly and…
The guys were quick ,friendly and efficient on the day.
Do check how long it will take to get hold of your windscreen tho.Mine wasn't in stock so I had a couple of weeks delay,good job it
was only a cracked screen.
Make sure you check where they are ,cause my Sat nav only took me to the industrial estate,had to get further instructions from there.
2024年6月21日
National Windscreens - Bangor からの回答
Hi,
Thank you for taking the time to review your recent experience. We really appreciate your feedback. Thank you again.
Kind regards, National Windscreens
It should have been 5 stars BUT
It should have been 5 stars but had to wait to long to have windscreen replaced. The job was done very well and very pleased
2024年6月26日
National Windscreens - Bangor からの回答
Hi,
Thank you for taking the time to review your recent experience. We value all customer feedback and are always working to offer the best
service.
Kind regards, National Windscreens
Friendly and professional
The lads were really friendly and professional on my arrival they explained that my lane control sign recognition cameras would need calibration after the windscreen was replaced when I picked my car up it was perfect
2024年6月19日
National Windscreens - Bangor からの回答
Hi,
Thank you for taking the time to review your recent experience.
We really appreciate your feedback, Thank you again.
Kind regards,
National Windscreens
National Windscreens - Bangor からの回答
Hi,
Thank you for taking the time to review your recent experience.
We really appreciate your feedback, Thank you again.
Kind regards,
National Windscreens
Guy's in the workshop were great no…
Guy's in the workshop were great no problems a bit difficult to get them on the phone over all good.
2024年6月13日
National Windscreens - Bangor からの回答
Hi,
Thank you for taking the time to review your recent experience.
We really appreciate your feedback, Thank you again.
Kind regards,
National Windscreens
Positive from start to finish
Easy to book once we'd sussed out exactly who our insurer approved windscreen fitters were.
Polite on the phone, convenient time arranged, seen to promptly.
Nice lads, good job done, and advice given re don't wash for a week until adherent cures.
Diolch yn fawr
2024年6月12日
National Windscreens - Bangor からの回答
Hi,
Thank you for taking the time to review your recent experience.
We really appreciate your feedback, Thank you again.
Kind regards,
National Windscreens
National Windscreens - Bangor からの回答
Hi,
Thank you for taking the time to review your recent experience.
We really appreciate your feedback, Thank you again.
Kind regards,
National Windscreens
National Windscreens - Bangor からの回答
Hi,
Thank you for taking the time to review your recent experience.
We really appreciate your feedback, Thank you again.
Kind regards,
National Windscreens
Your staff were outstanding in their…
Your staff were outstanding in their friendliness and got the job done well and in good time
2024年5月14日
National Windscreens - Bangor からの回答
Hi,
Thank you for taking the time to review your recent experience.
We really appreciate your feedback, Thank you again.
Kind regards,
National Windscreens
National Windscreens - Bangor からの回答
Hi,
Thank you for taking the time to review your recent experience.
We really appreciate your feedback, Thank you again.
Kind regards,
National Windscreens
Excellent from start to finish
Excellent from start to finish. Communication was great in booking us in & directions to the location. The 2 lads who fitted the windscreen did an excellent job & were very customer friendly. Would highly recommend the Bangor location to anyone
2024年5月11日
National Windscreens - Bangor からの回答
Hi,
Thank you for taking the time to review your recent experience.
We really appreciate your feedback, Thank you again.
Kind regards,
National Windscreens
National Windscreens - Bangor からの回答
Hi,
Thank you for taking the time to review your recent experience.
We really appreciate your feedback, Thank you again.
Kind regards,
National Windscreens
National Windscreens - Bangor からの回答
Hi,
Thank you for taking the time to review your recent experience.
We really appreciate your feedback, Thank you again.
Kind regards,
National Windscreens
National Windscreens - Bangor からの回答
Hi,
Thank you for taking the time to review your recent experience.
We really appreciate your feedback, Thank you again.
Kind regards,
National Windscreens
Great & service & windscreen fitted in…
Great & service & windscreen fitted in less than allocated time, staff was also friendly& pleasant,
Only thing I would point out is,
Better directions to the garage would be handy when receiving a confirmation txt or email, (or a direct line to garage, as i got through to a national call center& they couldn't give me direction, just say it was in zone 4 unit 8-9 which was nt helpful!!! ) as its on a busy industrial estate, when I asked at another place for directions, they couldn't find the place either & sat nav directed me to the back of another unit, it was actually behind there, but no through road!
2024年4月18日
National Windscreens - Bangor からの回答
Hi,
Thank you for taking the time to review your recent experience.
We really appreciate your feedback, Thank you again.
Kind regards,
National Windscreens
Excellent service
Prompt, efficient service and handled all the insurance side of things. Very good all round.
2024年5月4日
National Windscreens - Bangor からの回答
Hi,
Thank you for taking the time to review your recent experience.
We really appreciate your feedback, Thank you again.
Kind regards,
National Windscreens
The guys in the workshop were kind
The guys in the workshop were kind, professional and quick.
2024年5月4日
National Windscreens - Bangor からの回答
Hi,
Thank you for taking the time to review your recent experience.
We really appreciate your feedback, Thank you again.
Kind regards,
National Windscreens
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