A fast and reliable service. The fitter was an absolute expert, the first windscreen was not what was ordered, no problem, back the next day, fitted, reset the wipers, fantastic 👏 .
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Booking was simple, really convenient to have a call-out technician to a specific location as the two drop off times were not viable for a full work week (no weekends). Harvey was a great guy, polit... もっと見る
企業が回答しました
Booking appointment with Bangor branch was easy, and staff were helpful. Agreed for repair of w/screen to be carried out at home address. On the day, your technician Harvey was both polite, helpful, a... もっと見る
企業が回答しました
Easy to book once we'd sussed out exactly who our insurer approved windscreen fitters were. Polite on the phone, convenient time arranged, seen to promptly. Nice lads, good job done, and advice giv... もっと見る
企業が回答しました
企業情報
National Windscreens - Bangor について
当該企業による記述
We are here to help.
National Windscreens take pride in providing the highest standard of service, so we actively seek feedback to continuously improve our standards of performance. Please leave a Trustpilot rating or get in touch and our team will work hard to answer your query.
Treating Customers Fairly
Protecting the interests of our customers at every stage.
We aim to impress, constantly listening to and acting on feedback to maintain and improve the services we provide. Customer service is embedded into the core of our business – it's more than a standard offering.
Putting safety first
Our promise to customers
We always aim to complete a windscreen replacement and camera calibration at the same time and location, so your vehicle safety systems are working as intended with the assurance of a lifetime warranty on workmanship for as long as you own the vehicle.
National Windscreens has dedicated UK contact centres, open 24 hours a day, 7 days a week and are staffed by highly experienced, well trained, and knowledgeable call handlers. You can choose how you would like to engage with us, either digitally or traditionally, via phone, web chat, SMS, or email.
Contact us
National Windscreens is committed to providing outstanding customer service, and we understand that the key to our success is the constant development of our people, products, and services. In the unfortunate event that we don’t meet service expectations, even if outside of our control, we resolve 100% of logged complaints.
We are focused on creating a seamless and sustainable customer experience, using advanced Artificial Intelligence (AI) on our website that can identify with 98% accuracy whether a windscreen requires repair or replacement. Our repair first approach and ‘right first time’ ensures our carbon output is reducing the impact on the environment.
We can provide windscreen replacement and camera calibration at the same time and location, enabling you to drive away from our centres after only one visit, with a lifetime warranty on workmanship for as long as you own the vehicle. In most cases, National Windscreens can bill your insurance company directly, saving you valuable time and money.
National Windscreens is a leading provider of windscreen repair and replacement, with unparalleled coverage of the UK. On average, a National Windscreens technician is just 11 miles or 20 minutes away. National Windscreens has 100+ fitting centres, supported by 800 mobile technicians who use the latest ADAS calibration technology to deliver the widest possible coverage of vehicles.
連絡先
Unit 8-9, Zone 4, LL57 4YH, Bangor, Gwynedd, 英国
- 01248-730-113
4.7
優良
353件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
National Windscreens - Bangor からの回答
We appreciate your kind words and are thrilled to hear about your positive experience. We strive to provide prompt and efficient service, and we're glad that we were able to meet your expectations.
Quick and easy experience
Quick and easy to book appointment. Screen change was done very efficiently. Small problem with the sensors not attaching to screen but was sorted next day by Gareth at my home with no fuss. Well done all @ Bangor depot
2024年10月19日
National Windscreens - Bangor からの回答
Thank you for your positive review. We are pleased to hear that you found the booking process easy and that the screen change was completed efficiently. We appreciate your feedback about the sensor issue and are glad that Gareth was able to resolve it promptly. We strive to provide excellent service and are happy to hear that you were satisfied with the Bangor depot.
Amazing!
Amazing!! Would highly recommend. Gareth the windscreen technician was very helpful and efficient! Thank you
2024年10月21日
National Windscreens - Bangor からの回答
We are thrilled to hear about your positive experience! We appreciate your kind words about Gareth and his excellent service. We strive to provide our customers with the best possible experience, and we're glad that Gareth was able to meet your needs.
National Windscreens - Bangor からの回答
Hi,
Thank you for taking the time to review your recent experience.
We really appreciate your feedback, Thank you again.
Kind regards,
National Windscreens
National Windscreens - Bangor からの回答
Hi,
Thank you for taking the time to review your recent experience. We really appreciate your feedback. Thank you again.
Kind regards, National Windscreens
National Windscreens - Bangor からの回答
Hi,
Thank you for taking the time to review your recent experience. We really appreciate your feedback. Thank you again.
Kind regards, National Windscreens
National Windscreens - Bangor からの回答
Hi,
Thank you for taking the time to review your recent experience.
We really appreciate your feedback, Thank you again.
Kind regards,
National Windscreens
Repair instead of renewing
Repair instead of renewing. Excellent service from the company. We thought we needed a new windscreen but they repaired it. Very good and tidy job and very quick
2024年9月14日
National Windscreens - Bangor からの回答
Hi,
Thank you for taking the time to review your recent experience.
We really appreciate your feedback, Thank you again.
Kind regards,
National Windscreens
National Windscreens - Bangor からの回答
Hi,
Thank you for taking the time to review your recent experience.
We really appreciate your feedback, Thank you again.
Kind regards,
National Windscreens
National Windscreens - Bangor からの回答
Hi,
Thank you for taking the time to review your recent experience.
We really appreciate your feedback, Thank you again.
Kind regards,
National Windscreens
Everything went to plan
2024年8月22日
National Windscreens - Bangor からの回答
Hi,
Thank you for taking the time to review your recent experience.
We really appreciate your feedback, Thank you again.
Kind regards,
National Windscreens
National Windscreens - Bangor からの回答
Hi,
Thank you for taking the time to review your recent experience. We really appreciate your feedback. Thank you again.
Kind regards,
National Windscreens
Speedy service excellent job
2024年8月8日
National Windscreens - Bangor からの回答
Hi,
Thank you for taking the time to review your recent experience. We really appreciate your feedback. Thank you again.
Kind regards, National Windscreens
The guys were great
The guys were great, straight on the job and got the old one out and new one in in no time 👍
2024年7月31日
National Windscreens - Bangor からの回答
Hi,
Thank you for taking the time to review your recent experience.
We really appreciate your feedback, Thank you again.
Kind regards,
National Windscreens
Really great and fast service would…
Really great and fast service would definitely recommend
2024年7月26日
National Windscreens - Bangor からの回答
Hi,
Thank you for taking the time to review your recent experience.
We really appreciate your feedback, Thank you again.
Kind regards,
National Windscreens
Windscreen fitted on holiday
The windscreen fitted was fitted whilst on holiday and the fitters were friendly and did the work quickly. The only problem was a very unclean inside windscreen and the tracking did not work, not a surprise for Snowdonia area. I would recommend National windscreen.
2024年7月23日
National Windscreens - Bangor からの回答
Hi,
Thank you for taking the time to review your recent experience.
We really appreciate your feedback, Thank you again.
Kind regards,
National Windscreens
Mixed bag
Booked a morning slot, only to be called the next day to say they can't do morning and will be early afternoon. If they can't do it, shouldn't be able to book it!
Only for it to be cancelled because of rain...it's North Wales, rain is frequent, vans should be equipped with canopies.
After cancellation, an amended appointment should be offered immediately to ensure the soonest and best available slot, not call the next day, when otherwise free slots have then been filled in the day the job was supposed to be done and overnight.
That said.....
Gave 3 stars because I have no issue over the quality of work when it was done.
2024年7月26日
National Windscreens - Bangor からの回答
Hi,
Thank you for taking the time to review your recent experience. We value all customer feedback and are always working to offer the best
service.
Kind regards, National Windscreens
National Windscreens - Bangor からの回答
Hi,
Thank you for taking the time to review your recent experience. We really appreciate your feedback. Thank you again.
Kind regards, National Windscreens
Great service from start to finish
Great service from start to finish. the gentleman at the garage was just lovely and couldn’t have been more helpful
2024年7月19日
National Windscreens - Bangor からの回答
Hi,
Thank you for taking the time to review your recent experience. We really appreciate your feedback. Thank you again.
Kind regards, National Windscreens
National Windscreens - Bangor からの回答
Hi,
Thank you for taking the time to review your recent experience.
We really appreciate your feedback, Thank you again.
Kind regards,
National Windscreens
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