National Windscreens - Bath レビュー 

163
•
TrustScore 5段階評価の5

4.8

4 Stable Yard, Windsor Bridge Road, BA2 3AY Bath, Somerset, GB

•

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レビュアーのコメントを見てみましょう

5つ星のうち5の評価

I had an new windscreen fitted to a BMW X3. There were two lads at the depot and the bearded one worked on my car. They had an excellent rhythm, worked steadily, knew exactly what they were doing and,... もっと見る

企業が回答しました

5つ星のうち5の評価

Had a really good experience here. Glass was able to be sourced for my old and unusual car (both front and rear screens). Guys also replaced my rear view mirror with another one that I supplied. This... もっと見る

企業が回答しました

5つ星のうち4の評価

Prompt local service. Good job fitting glass, although I noticed on way home the near side windscreen wiper arm was slightly high in the rest position. This was corrected by myself when I got home. I... もっと見る

企業が回答しました

5つ星のうち5の評価

They did a really good job replacing my windscreen. Arrived on time, friendly service, and everything was done quickly and neatly. Very happy with the work!

企業が回答しました


企業情報

  1. 自動車修理・整備店
  2. ・
  3. 自動車ガラス専門店
  4. 自動車修理店

National Windscreens - Bath について

当該企業による記述

We are here to help.

National Windscreens take pride in providing the highest standard of service, so we actively seek feedback to continuously improve our standards of performance. Please leave a Trustpilot rating or get in touch and our team will work hard to answer your query.

Treating Customers Fairly

Protecting the interests of our customers at every stage.

We aim to impress, constantly listening to and acting on feedback to maintain and improve the services we provide. Customer service is embedded into the core of our business – it's more than a standard offering.

Contact Centre Employees

Putting safety first

Our promise to customers

We always aim to complete a windscreen replacement and camera calibration at the same time and location, so your vehicle safety systems are working as intended with the assurance of a lifetime warranty on workmanship for as long as you own the vehicle.

ADAS Car

National Windscreens has dedicated UK contact centres, open 24 hours a day, 7 days a week and are staffed by highly experienced, well trained, and knowledgeable call handlers. You can choose how you would like to engage with us, either digitally or traditionally, via phone, web chat, SMS, or email.

Contact us

National Windscreens is committed to providing outstanding customer service, and we understand that the key to our success is the constant development of our people, products, and services. In the unfortunate event that we don’t meet service expectations, even if outside of our control, we resolve 100% of logged complaints.

We are focused on creating a seamless and sustainable customer experience, using advanced Artificial Intelligence (AI) on our website that can identify with 98% accuracy whether a windscreen requires repair or replacement. Our repair first approach and ‘right first time’ ensures our carbon output is reducing the impact on the environment.

We can provide windscreen replacement and camera calibration at the same time and location, enabling you to drive away from our centres after only one visit, with a lifetime warranty on workmanship for as long as you own the vehicle. In most cases, National Windscreens can bill your insurance company directly, saving you valuable time and money.

National Windscreens is a leading provider of windscreen repair and replacement, with unparalleled coverage of the UK. On average, a National Windscreens technician is just 11 miles or 20 minutes away. National Windscreens has 100+ fitting centres, supported by 800 mobile technicians who use the latest ADAS calibration technology to deliver the widest possible coverage of vehicles.


連絡先

  • 4 Stable Yard, Windsor Bridge Road, BA2 3AY, Bath, Somerset, 英国

  • 01225-220-183

4.8

優良

TrustScore 5段階評価の5

163件のレビュー

5つ星
4つ星
3つ星
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顧客にレビューを依頼しています

この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。

Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

4.8

すべてのレビュー

(163)

過去12か月のレビュー数: 21,817件

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5つ星のうち5の評価

Satisfied customer

Very quick, efficient and quality windscreen.

2023年3月28日
National Windscreens - Bath ロゴ

National Windscreens - Bath からの回答

Hi,

Thank you for taking the time to review your recent experience.

We really appreciate your feedback, Thank you again.

Kind regards,
National Windscreens

5つ星のうち5の評価

efficient and quick work quality…

efficient and quick work quality windscreen.

2023年3月10日
National Windscreens - Bath ロゴ

National Windscreens - Bath からの回答

Hi,

Thank you for taking the time to review your recent experience.
We really appreciate your feedback, Thank you again.

Kind regards,
National Windscreens

5つ星のうち5の評価

Easy booking

Easy booking. My windscreen was replaced very quickly. Very good service, thank you very much.

2023年2月21日
National Windscreens - Bath ロゴ

National Windscreens - Bath からの回答

Hi,

Thank you for taking the time to review your recent experience.

We really appreciate your feedback, Thank you again.

Kind regards,
National Windscreens

5つ星のうち5の評価

Very good servuce

2023年2月13日
National Windscreens - Bath ロゴ

National Windscreens - Bath からの回答

Hi,

Thank you for taking the time to review your recent experience.
We really appreciate your feedback, Thank you again.

Kind regards,
National Windscreens

5つ星のうち5の評価

Fantastic job all around!

Had a really good experience here. Glass was able to be sourced for my old and unusual car (both front and rear screens). Guys also replaced my rear view mirror with another one that I supplied. This was a job I’d been wanting to do for a while, since my rear view mirror was already leaking before my windscreen was cracked and these guys agreed to do it for me, when they could’ve said no. Nice, friendly staff as well. Couldn’t have asked for a better experience, really! Well done to the guys at the Bath branch for going above and beyond for me.

2023年2月7日
National Windscreens - Bath ロゴ

National Windscreens - Bath からの回答

Hi,

Thank you for taking the time to review your recent experience.

We really appreciate your feedback, Thank you again.

Kind regards,
National Windscreens

5つ星のうち5の評価

Lovely team at this location

Lovely team at this location, quick service and windscreen looks perfect.

2023年2月6日
National Windscreens - Bath ロゴ

National Windscreens - Bath からの回答

Hi,

Thank you for taking the time to review your recent experience.
We really appreciate your feedback, Thank you again.

Kind regards,
National Windscreens

5つ星のうち5の評価

Good communication.

Good communication.
Prompt, service and polite staff

2023年2月6日
National Windscreens - Bath ロゴ

National Windscreens - Bath からの回答

Hi,

Thank you for taking the time to review your recent experience.

We really appreciate your feedback, Thank you again.

Kind regards,
National Windscreens

5つ星のうち5の評価

good service

Timing of appointment honored, courteous staff. Good workmanship. Thank you.

2023年1月26日
National Windscreens - Bath ロゴ

National Windscreens - Bath からの回答

Hi,

Thank you for taking the time to review your recent experience.

We really appreciate your feedback, Thank you again.

Kind regards,
National Windscreens

5つ星のうち5の評価

Excellent service

Great service, easy to find . Full car windscreen done . They sorted out insurance claim for me .

2023年1月26日
National Windscreens - Bath ロゴ

National Windscreens - Bath からの回答

Hi, Thank you for taking the time to review your recent experience. We really appreciate your feedback, Thank you again. Kind regards, National Windscreens

5つ星のうち5の評価

Able to rearrange appointment to better…

Able to rearrange appointment to better meet our needs. Work done on time and we had phone call to confirm ready for collection.

2023年1月13日
National Windscreens - Bath ロゴ

National Windscreens - Bath からの回答

Hi,

Thank you for taking the time to review your recent experience.
We really appreciate your feedback, Thank you again.

Kind regards,
National Windscreens

5つ星のうち4の評価

I had to go to them and fit their time…

I had to go to them and fit their time scale, which was twice delayed because the glass was sent to the wrong place - but they got the job done.

2023年1月6日
National Windscreens - Bath ロゴ

National Windscreens - Bath からの回答

Hi

Thank you for taking the time to review your recent experience.
Please accept our sincere apologies for the inconvenience and frustration this issue has caused you.
Following your feedback, we will review our process to see where we can make any improvements.

Thank you again for bringing this to our attention.

Kind regards,
National Windscreens

5つ星のうち5の評価

Perfect Replacement on my Porsche boxster 981 S

Post Pandemic, getting things fixed takes a lot longer, I used the Bath Branch as they were abble to fit it in in 4 days on my online booking. Phone contact on the weekend before was not good but I spoke to Brad the Bath manager on the Monday morning and he was very helpful, he gave me a (am slot the next day and a genuine Porsche Top Tint windscreen was fitted in 2 hours, I checked the gaps all around as its glued on and its a perfect fit with even gaps all round. I totally recommend the Bath Branch and the nearby cafe called Matty's for a full english breakfast, I live in Bristol but due to labour shortages it was a 13 day wait at my local branch so I chose Bath 20 miles !

2023年1月10日
National Windscreens - Bath ロゴ

National Windscreens - Bath からの回答

Hi,

Thank you for taking the time to review your recent experience.

We really appreciate your feedback, Thank you again.

Kind regards,
National Windscreens

5つ星のうち5の評価

Great Service

The guys at the Bath branch were great. Replaced my rear view window, which had been vandalised. Polite, professional and did a great job.

2023年1月5日
National Windscreens - Bath ロゴ

National Windscreens - Bath からの回答

Hi,

Thank you for taking the time to review your recent experience.
We really appreciate your feedback, Thank you again.

Kind regards,
National Windscreens

5つ星のうち5の評価

Dealt with my cracked windscreen…

Dealt with my cracked windscreen promptly and efficiently

2023年1月5日
National Windscreens - Bath ロゴ

National Windscreens - Bath からの回答

Hi,

Thank you for taking the time to review your recent experience.
We really appreciate your feedback, Thank you again.

Kind regards,
National Windscreens

5つ星のうち5の評価

Friendly and helpful

Friendly and helpful , quick windscreen replacement

2022年12月29日
National Windscreens - Bath ロゴ

National Windscreens - Bath からの回答

Hi,

Thank you for taking the time to review your recent experience.

We really appreciate your feedback, Thank you again.

Kind regards,
National Windscreens

5つ星のうち5の評価

Great staff

Great staff! Very professional. Branch manager was brilliant. Would use again.

2022年12月29日
National Windscreens - Bath ロゴ

National Windscreens - Bath からの回答

Hi,

Thank you for taking the time to review your recent experience.

We really appreciate your feedback, Thank you again.

Kind regards,
National Windscreens

5つ星のうち5の評価

Very efficient work

I was very impressed with the gentlemen at National Windscreens. They were helpful, quick and thorough.

2022年12月20日
National Windscreens - Bath ロゴ

National Windscreens - Bath からの回答

Hi,

Thank you for taking the time to review your recent experience.
We really appreciate your feedback, Thank you again.

Kind regards,
National Windscreens

5つ星のうち5の評価

Great service

2022年12月9日
National Windscreens - Bath ロゴ

National Windscreens - Bath からの回答

Hi, Thank you for taking the time to review your recent experience. We really appreciate your feedback, Thank you again. Kind regards, National Windscreens

5つ星のうち4の評価

Easy to organise a date for repair

Easy to organise a date for repair. Chap was very nice and professional.
In terms of the repair, the crack is still quite visible. Not sure what I was expecting!?

2022年11月20日
National Windscreens - Bath ロゴ

National Windscreens - Bath からの回答

Hi,

Thank you for taking the time to review your recent experience.
We really appreciate your feedback, Thank you again.

Kind regards,
National Windscreens

5つ星のうち5の評価

Great experience turned up at my home…

Great experience turned up at my home on time and fitted the windscreen very Quickly with no fuss or mess A1

2022年11月7日
National Windscreens - Bath ロゴ

National Windscreens - Bath からの回答

Hi,

Thank you for taking the time to review your recent experience.
We really appreciate your feedback, Thank you again.

Kind regards,
National Windscreens

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