Really helpful. Booked in quickly. I arrived and was greeted warmly. The gentleman had the issue sorted within 15 mins and the price was reasonable. Would 100% use them again.
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
I have given a five as the technician Barry was brilliant. Excellent job and extremely helpful with his advice and more importantly a very nice person. Had the score been for communication it would b... もっと見る
企業が回答しました
Stone chip repair with minimal damage. All day appointment lost tracking approximately 1 and a half hours before appointment. Got a telephone call ten minutes before to say they were local. Frien... もっと見る
企業が回答しました
New screen fitted. Leaked. Came out to reseal, still leaked. Took car to depot in Canterbury. Very helpful but still leaking. Sealed myself with sealant from Halfords. The staff were always very he... もっと見る
企業が回答しました
企業情報
National Windscreens - Canterbury について
当該企業による記述
We are here to help.
National Windscreens take pride in providing the highest standard of service, so we actively seek feedback to continuously improve our standards of performance. Please leave a Trustpilot rating or get in touch and our team will work hard to answer your query.
Treating Customers Fairly
Protecting the interests of our customers at every stage.
We aim to impress, constantly listening to and acting on feedback to maintain and improve the services we provide. Customer service is embedded into the core of our business – it's more than a standard offering.
Putting safety first
Our promise to customers
We always aim to complete a windscreen replacement and camera calibration at the same time and location, so your vehicle safety systems are working as intended with the assurance of a lifetime warranty on workmanship for as long as you own the vehicle.
National Windscreens has dedicated UK contact centres, open 24 hours a day, 7 days a week and are staffed by highly experienced, well trained, and knowledgeable call handlers. You can choose how you would like to engage with us, either digitally or traditionally, via phone, web chat, SMS, or email.
Contact us
National Windscreens is committed to providing outstanding customer service, and we understand that the key to our success is the constant development of our people, products, and services. In the unfortunate event that we don’t meet service expectations, even if outside of our control, we resolve 100% of logged complaints.
We are focused on creating a seamless and sustainable customer experience, using advanced Artificial Intelligence (AI) on our website that can identify with 98% accuracy whether a windscreen requires repair or replacement. Our repair first approach and ‘right first time’ ensures our carbon output is reducing the impact on the environment.
We can provide windscreen replacement and camera calibration at the same time and location, enabling you to drive away from our centres after only one visit, with a lifetime warranty on workmanship for as long as you own the vehicle. In most cases, National Windscreens can bill your insurance company directly, saving you valuable time and money.
National Windscreens is a leading provider of windscreen repair and replacement, with unparalleled coverage of the UK. On average, a National Windscreens technician is just 11 miles or 20 minutes away. National Windscreens has 100+ fitting centres, supported by 800 mobile technicians who use the latest ADAS calibration technology to deliver the widest possible coverage of vehicles.
連絡先
Broad Oak Road 226, CT2 7PX, Canterbury, England, 英国
- 01227-490-165
4.6
優良
631件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
National Windscreens - Canterbury からの回答
We appreciate you sharing that we were on time, nearly finished, and had good communication. We are so happy you had a positive experience.
perfect service
Excellent quick service splendid friendly chap turned up all great.
Thank you
2026年1月26日
National Windscreens - Canterbury からの回答
We appreciate your feedback and are so glad to hear about your excellent and quick service experience with our friendly team member. Thank you!
Whole process from booking to collecting car was stress free.
Booking appointment was easy. Excellent and clear communication. No issues so far, with the windscreen replacement.
2026年1月23日
National Windscreens - Canterbury からの回答
We appreciate your positive feedback! We're happy to hear that booking your appointment was easy and that our communication was excellent and clear.
5 star service thanks
2026年1月22日
National Windscreens - Canterbury からの回答
We appreciate you taking the time to share your wonderful experience with us. Thank you for your feedback!
Top Canterbury staff
I was late, the staff were very polite and understanding. Made me a coffee and my windscreen was soon completed.
Great service.
2026年1月17日
National Windscreens - Canterbury からの回答
We appreciate your positive feedback. We're happy to hear that our staff were polite and understanding when you were late, and that you enjoyed the prompt service.
National Windscreens - Canterbury からの回答
We appreciate you sharing! We are so happy you were pleased with our efficient and friendly service.
National Windscreens - Canterbury からの回答
We appreciate your positive feedback! We're so happy to hear that all of your questions were answered in detail and that a very good job was completed.
Quick appointment & good service.
2026年1月14日
National Windscreens - Canterbury からの回答
We are happy to hear that you received quick assistance and good service. We appreciate your positive feedback and your time.
Nice friendly guy
Nice friendly guy, explained everything before starting, happy to leave him just to get on with work, he made sure I was happy with everything before leaving.
2026年1月16日
National Windscreens - Canterbury からの回答
We're happy to hear that you had such a positive experience! We appreciate you highlighting the clear communication and your comfort with the service provided. Thank you for your feedback!
Quick to respond and the car was ready…
Quick to respond and the car was ready when they said it would be.
2026年1月9日
National Windscreens - Canterbury からの回答
We're glad to hear that we responded quickly and that your car was ready at the promised time. Thank you for your positive feedback!
Windscreen replacement
The windscreen replacement was completed in a much shorter time frame than expected.
2026年1月8日
National Windscreens - Canterbury からの回答
We're happy to hear that the windscreen replacement was completed faster than you expected. Thank you for your positive feedback; we appreciate it!
Had no problems.
2026年1月12日
National Windscreens - Canterbury からの回答
Hi,
Thank you for taking the time to review your recent experience.
We really appreciate your feedback, Thank you again.
Kind regards,
National Windscreens
National Windscreens - Canterbury からの回答
We appreciate you sharing! We are so happy to hear you received great service and that our technician was so nice.
Communication was excellent from the…
Communication was excellent from the word go . Timekeeping was spot on could not fault them would recommend
2026年1月8日
National Windscreens - Canterbury からの回答
We appreciate your review! We're happy to hear that you experienced excellent communication and punctuality. We're glad you recommend our services.
Booking appointment was easy hats off…
Booking appointment was easy hats off to Canterbury national windscreens.
2025年12月23日
自発的なレビュー
National Windscreens - Canterbury からの回答
We're happy to hear that booking your appointment was easy! Thank you for taking the time to leave us such positive feedback; we appreciate it.
National Windscreens - Canterbury からの回答
We appreciate you sharing your feedback! We are so happy to hear you received fantastic service from booking to the completion of the work.
Quick replonse within 48 hours of the…
Quick replonse within 48 hours of the call, actuallybrought forward a day by mutual arrangement., Pleasant manner of the engineer. Excellent work and service. He kindly filled 2 microscopic dinks as well as the two obvious chips on the windscreen speedily and successfully.
2026年1月6日
National Windscreens - Canterbury からの回答
We appreciate you sharing your experience. We're happy to hear that we responded quickly and even brought the appointment forward. It's great to know you found the engineer pleasant and the work excellent, including fixing the additional small dinks. Thank you!
National Windscreens - Canterbury からの回答
We are happy to hear that you had a quick and efficient experience. Thank you for sharing your positive feedback; we appreciate it.
Highly recommend National Windscreens Canterbury
Good communication prior to installation and during. The installation was turned around quickly. The team there did a great job. Highly recommend.
2026年1月3日
National Windscreens - Canterbury からの回答
We appreciate you sharing your positive experience! We're happy to hear that you were pleased with our communication and the quick turnaround of the installation. The team is glad they did a great job for you.
National Windscreens - Canterbury からの回答
We appreciate you sharing! We are so happy to hear that you found our service quick, efficient, friendly, and professional.
Trustpilot エクスペリエンス
Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。
プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。
Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。
よいレビューを書くための8つのヒントをご覧ください。
確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。
レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します。