Really helpful. Booked in quickly. I arrived and was greeted warmly. The gentleman had the issue sorted within 15 mins and the price was reasonable. Would 100% use them again.
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
I have given a five as the technician Barry was brilliant. Excellent job and extremely helpful with his advice and more importantly a very nice person. Had the score been for communication it would b... もっと見る
企業が回答しました
Stone chip repair with minimal damage. All day appointment lost tracking approximately 1 and a half hours before appointment. Got a telephone call ten minutes before to say they were local. Frien... もっと見る
企業が回答しました
New screen fitted. Leaked. Came out to reseal, still leaked. Took car to depot in Canterbury. Very helpful but still leaking. Sealed myself with sealant from Halfords. The staff were always very he... もっと見る
企業が回答しました
企業情報
National Windscreens - Canterbury について
当該企業による記述
We are here to help.
National Windscreens take pride in providing the highest standard of service, so we actively seek feedback to continuously improve our standards of performance. Please leave a Trustpilot rating or get in touch and our team will work hard to answer your query.
Treating Customers Fairly
Protecting the interests of our customers at every stage.
We aim to impress, constantly listening to and acting on feedback to maintain and improve the services we provide. Customer service is embedded into the core of our business – it's more than a standard offering.
Putting safety first
Our promise to customers
We always aim to complete a windscreen replacement and camera calibration at the same time and location, so your vehicle safety systems are working as intended with the assurance of a lifetime warranty on workmanship for as long as you own the vehicle.
National Windscreens has dedicated UK contact centres, open 24 hours a day, 7 days a week and are staffed by highly experienced, well trained, and knowledgeable call handlers. You can choose how you would like to engage with us, either digitally or traditionally, via phone, web chat, SMS, or email.
Contact us
National Windscreens is committed to providing outstanding customer service, and we understand that the key to our success is the constant development of our people, products, and services. In the unfortunate event that we don’t meet service expectations, even if outside of our control, we resolve 100% of logged complaints.
We are focused on creating a seamless and sustainable customer experience, using advanced Artificial Intelligence (AI) on our website that can identify with 98% accuracy whether a windscreen requires repair or replacement. Our repair first approach and ‘right first time’ ensures our carbon output is reducing the impact on the environment.
We can provide windscreen replacement and camera calibration at the same time and location, enabling you to drive away from our centres after only one visit, with a lifetime warranty on workmanship for as long as you own the vehicle. In most cases, National Windscreens can bill your insurance company directly, saving you valuable time and money.
National Windscreens is a leading provider of windscreen repair and replacement, with unparalleled coverage of the UK. On average, a National Windscreens technician is just 11 miles or 20 minutes away. National Windscreens has 100+ fitting centres, supported by 800 mobile technicians who use the latest ADAS calibration technology to deliver the widest possible coverage of vehicles.
連絡先
Broad Oak Road 226, CT2 7PX, Canterbury, England, 英国
- 01227-490-165
4.6
優良
631件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Lovely staff
Lovely staff, the lady on the phone and the gentleman who repaired the chip both were great.
Process was easy and efficiently handled.
2025年12月29日
National Windscreens - Canterbury からの回答
We appreciate you taking the time to leave us a review. We're happy to hear that you found our staff lovely and the process easy and efficiently handled. Thank you again.
Excellent service
Communication was excellent, man showed in allotted time, very friendly & professional, completed task in time he gave me.
2025年12月29日
National Windscreens - Canterbury からの回答
We're happy to hear that our communication was excellent and the task was completed professionally and on time. Thank you for your positive feedback!
Great service
2025年12月23日
National Windscreens - Canterbury からの回答
Hi,
Thank you for taking the time to review your recent experience.
We really appreciate your feedback. Thank you again.
Kind regards,
National Windscreens
Fast booking service excellent customer…
Fast booking service excellent customer service.
Trim damaged whilst putting back in however a new one had already been ordered and technician came to my home to replace within 2 working days. Couldn’t be happier with an excellent overall service.
Would definitely recommend to others.
2025年12月24日
自発的なレビュー
National Windscreens - Canterbury からの回答
We're happy to hear that you found our booking service fast and our customer service excellent. We appreciate your positive feedback regarding the quick resolution of the trim issue. We're glad you were happy with the overall service!
prompt service
2025年11月14日
National Windscreens - Canterbury からの回答
Hi,
Thank you for taking the time to review your recent experience.
We really appreciate your feedback. Thank you again.
Kind regards,
National Windscreens
Barry
Barry was very friendly and professional when he came to change my windscreen. Top bloke, very happy with the work. Thank you again. Dover area
2025年12月31日
自発的なレビュー
National Windscreens - Canterbury からの回答
We're happy to hear that the windscreen replacement met your expectations. It's great to know the service was both friendly and professional. Thank you for your positive feedback!
National Windscreens - Canterbury からの回答
Hi,
Thank you for taking the time to review your recent experience.
We really appreciate your feedback. Thank you again.
Kind regards,
National Windscreens
I arrived on time and was impressed…
I arrived on time and was impressed with the service I received I would totally recommend it
2025年12月20日
National Windscreens - Canterbury からの回答
We appreciate you taking the time to share your experience! We are happy to hear that you were impressed with the service you received. Thank you for the recommendation!
National Windscreens - Canterbury からの回答
Hi,
Thank you for taking the time to review your recent experience.
We really appreciate your feedback. Thank you again.
Kind regards,
National Windscreens
Quick and clean install
A very polite and smarty dressed person,
Quick,clean & perfect installation
2025年12月5日
National Windscreens - Canterbury からの回答
We're happy to hear that you found the installation quick, clean, and perfect, and that you appreciated the installer's professionalism. Thank you for your feedback!
National Windscreens - Canterbury からの回答
We regret the incorrect windscreen replacement. We'll investigate to ensure this doesn't happen again. Thanks for your feedback.
Communication was very good
Communication was very good, the installer was very polite and efficient too.
2025年11月29日
National Windscreens - Canterbury からの回答
Hi,
Thank you for taking the time to review your recent experience.
We really appreciate your feedback. Thank you again.
Kind regards,
National Windscreens
The guy carried out a great job ans was…
The guy carried out a great job ans was very professional considering he fitted the screen alone however he did scratch the plastic screen covers at the bottom corners of the screen.
2025年11月29日
National Windscreens - Canterbury からの回答
We appreciate your feedback and are glad the technician was professional and did a great job. We're sorry to hear about the scratches on the screen covers and will address this issue.
Quick and great job !!
Quick and great job !!! It's been done in an hour !!! Great staff friendly and helpful !!!
2025年11月29日
National Windscreens - Canterbury からの回答
We appreciate your positive feedback! We're happy to hear that you had a quick and great experience with our friendly and helpful staff. Thank you!
National Windscreens - Canterbury からの回答
We appreciate you sharing! We are so happy to hear that our staff was great, and the service was speedy and clean.
Friendly, speedy and handy
Was able to work from their reception area, super friendly team who finished my windscreen replacement up in an hour!
2025年11月26日
National Windscreens - Canterbury からの回答
We're happy you had such a positive experience and were able to work from our reception area. It's great to hear our team completed your windscreen replacement quickly! Thanks for your feedback.
National Windscreens - Canterbury からの回答
We're happy to hear that the booking and drop off were simple for you. Thank you for your feedback!
The guy in the shop cleverly shifted…
The guy in the shop cleverly shifted the fault back on to me
2025年11月19日
National Windscreens - Canterbury からの回答
We regret that you feel that way. We will review this to improve our service. Thanks for your feedback.
Great response and service from initial…
Great response and service from initial call through to the guy who fixed the issue! Great job!
2025年11月20日
National Windscreens - Canterbury からの回答
We're happy to hear that you received great support and service! We appreciate your positive feedback regarding our team's responsiveness and issue resolution. Thanks for sharing!
Quick easy and good service
2025年11月15日
National Windscreens - Canterbury からの回答
We're glad you found our service quick and easy. Thank you for your positive feedback; we appreciate it!
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