Lady on the phone from call centre repeatedly advised me that that car dealership I was looking at didn’t exist due to my difficulty finding the site. Sent me up and down various times as seemed to... もっと見る
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レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
The technician came to fit my new windscreen on site where I work he was very friendly and on time. He rang me before he got there and told me he would be there and when he got there, he was very help... もっと見る
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Just had Richard and Andy at your Hull Branch make up a flat laminated glass for our Scania T-cab O/S rear window from a Land Rover flat windscreen. No other company was interested in helping but they... もっと見る
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I am very impressed with National Windscreens, the technician Matt was very efficient with contacting me to confirm he was on his way. He then set about removing & replacing 4 windows damaged & broken... もっと見る
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企業情報
National Windscreens - Hull について
当該企業による記述
We are here to help.
National Windscreens take pride in providing the highest standard of service, so we actively seek feedback to continuously improve our standards of performance. Please leave a Trustpilot rating or get in touch and our team will work hard to answer your query.
Treating Customers Fairly
Protecting the interests of our customers at every stage.
We aim to impress, constantly listening to and acting on feedback to maintain and improve the services we provide. Customer service is embedded into the core of our business – it's more than a standard offering.
Putting safety first
Our promise to customers
We always aim to complete a windscreen replacement and camera calibration at the same time and location, so your vehicle safety systems are working as intended with the assurance of a lifetime warranty on workmanship for as long as you own the vehicle.
National Windscreens has dedicated UK contact centres, open 24 hours a day, 7 days a week and are staffed by highly experienced, well trained, and knowledgeable call handlers. You can choose how you would like to engage with us, either digitally or traditionally, via phone, web chat, SMS, or email.
Contact us
National Windscreens is committed to providing outstanding customer service, and we understand that the key to our success is the constant development of our people, products, and services. In the unfortunate event that we don’t meet service expectations, even if outside of our control, we resolve 100% of logged complaints.
We are focused on creating a seamless and sustainable customer experience, using advanced Artificial Intelligence (AI) on our website that can identify with 98% accuracy whether a windscreen requires repair or replacement. Our repair first approach and ‘right first time’ ensures our carbon output is reducing the impact on the environment.
We can provide windscreen replacement and camera calibration at the same time and location, enabling you to drive away from our centres after only one visit, with a lifetime warranty on workmanship for as long as you own the vehicle. In most cases, National Windscreens can bill your insurance company directly, saving you valuable time and money.
National Windscreens is a leading provider of windscreen repair and replacement, with unparalleled coverage of the UK. On average, a National Windscreens technician is just 11 miles or 20 minutes away. National Windscreens has 100+ fitting centres, supported by 800 mobile technicians who use the latest ADAS calibration technology to deliver the widest possible coverage of vehicles.
連絡先
Unit 7, Sidings Court, HU4 7DY, Hull, East Riding of Yorkshire, 英国
- 01482-910-048
4.7
優良
547件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
National Windscreens - Hull からの回答
We're glad you found our fitters helpful, and we appreciate your positive feedback regarding their great work. Thank you!
Faulty replacement
Replacement windscreen scratched,re ordered,fitted another scratched windscreen,3rd replacement windscreen had a huge imperfection in the laminate so not fitted,at this point I complained & was refunded my windscreen excess
2025年9月27日
National Windscreens - Hull からの回答
We regret you received multiple scratched windscreens and one with a laminate imperfection. We appreciate you informing us. Your feedback helps us improve our service.
Top notch
Fantastic from start to finish to finish. Had us back on the road quicker then we thought! Highly recommend!
2025年9月17日
National Windscreens - Hull からの回答
We're happy to hear that your experience with us was fantastic! It's great to know we got you back on the road quickly. Thank you for your recommendation!
Excellent service.
Excellent service.
Very quick to respond and clear about the procedure. Our technician, Matt Hamlet, rang us to tell us his ETA and that's always good as you can hang around all day not knowing when to expect someone. He was pleasant and very efficient and easy to have around. All in all very satisfactory. Thankyou
2025年9月19日
National Windscreens - Hull からの回答
We appreciate you taking the time to share your positive experience! We're glad to hear that you found our service excellent and our response quick and clear. It's great that our technician kept you informed of their arrival time and that you were pleased with their efficiency.
Repair unable to do repair at home as…
Repair unable to do repair at home as weather was unpredictable, he came and picked the car up took it to the garage to do the repair. He was polite and professional throughout.
2025年9月15日
National Windscreens - Hull からの回答
We appreciate you taking the time to share your experience. We're glad the repair was completed efficiently by taking your car to the garage due to weather conditions. We are happy to hear that you found our service polite and professional.
Matt hamlet the engineer was a joy to…
Matt hamlet the engineer was a joy to watch when he replaced my side window. He was very careful and nice and chatty keeping me advised as to what he was doing. A nice neat tidy job
2025年9月8日
National Windscreens - Hull からの回答
We're happy to hear that the replacement of your side window went smoothly. We appreciate you mentioning how careful and communicative our engineer was and that they provided a neat and tidy service. Thank you for your positive feedback!
Right people working for you
2025年9月4日
National Windscreens - Hull からの回答
We're happy to hear that you appreciate our team! Thank you for your positive feedback; it means a lot to us.
2 stars due to getting it done in an…
2 stars due to getting it done in an hour but the guy on reception had a poor couldn’t be bothered attitude and left the plastic casing around my rear view mirror hanging down
2025年9月2日
National Windscreens - Hull からの回答
We appreciate your feedback and apologize that your experience wasn't ideal. We'll address the service attitude and the mirror casing issue to ensure better future visits.
Really helpful staff
Really helpful staff that accommodated my schedule as best as they could
2025年2月7日
National Windscreens - Hull からの回答
We appreciate you taking the time to leave us this positive feedback! We're happy to hear that our staff were helpful and accommodating to your schedule.
Kept us informed well about when they…
Kept us informed well about when they would arrive and what they could do. No messing about very straight forward and organised.
2025年8月26日
National Windscreens - Hull からの回答
We're happy to hear that our team kept you well-informed and provided straightforward, organized service. Thank you for your positive feedback; we appreciate it greatly!
Windscreen
The guy was on time with the appointment told us how long the Repair would take, phoned us to tell us when the car was ready, explained what to do after the repair.
2025年8月22日
National Windscreens - Hull からの回答
We're happy to hear that the service was timely and informative. We appreciate you taking the time to share your positive experience and that you were informed about the repair process.
Quick efficient and friendly service
2025年8月19日
National Windscreens - Hull からの回答
We appreciate you sharing! We are so happy you were pleased with our quick, efficient, and friendly service.
Home visit in timely fashion
Home visit in timely fashion.
Good advice given & repair carried out well.
First class service & great result.
Friendly efficient & helpful fitter.
Highly recommended!
2025年8月15日
National Windscreens - Hull からの回答
We appreciate your positive feedback. We're happy to hear that the home visit was timely, and that you found the advice good and the repair well done. It's great to know you received first-class service from a friendly, efficient, and helpful fitter, and that you recommend us!
National Windscreens - Hull からの回答
Thank you for your feedback!
Reliable, quick and trustworthy
Happy with service and staff really friendly and explained everything well. Reliable and easy to use. Thanks would use again!
2025年8月6日
National Windscreens - Hull からの回答
Hi, Thank you for taking the time to review your recent experience. We really appreciate your feedback, Thank you again. Kind regards, National Windscreens
National Windscreens - Hull からの回答
We're happy to hear that our team delivered efficient service to a high standard. Thank you for your positive feedback and recognition.
Very nice service
Very nice service, I just forgot to ask who should calibrate my road sign camera
2025年8月7日
National Windscreens - Hull からの回答
We're glad you enjoyed your experience! We appreciate your feedback. For information on calibrating your road sign camera, please contact our support team.
great service
great service, took a little longer than I was first told but the lads did a great job
2025年8月4日
National Windscreens - Hull からの回答
We're glad you're happy with the service! We appreciate your patience and are pleased our team did a great job. Thanks for your feedback!
National Windscreens - Hull からの回答
We appreciate your positive feedback! We're happy the response and booking were quick, and the fix was prompt. Thank you for sharing.
National Windscreens - Hull からの回答
We appreciate your positive feedback! We're happy to hear you were pleased with our helpful and swift service and good communication. We'll gladly welcome you back.
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