Excellent job ! Really helpful with booking in and getting the work done , wouldn’t hesitate in recommending them Thanks
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
The actual experience was generally good I live in Shipley and the nearest branch was in South Leeds. I was told it might take up to 4 hours and actually took 1 and a half hours. The geography and var... もっと見る
企業が回答しました
The efficiency and communications of arranging the repair, first class. The repair itself was carried out at, and in the time stated. Very clean and tidy repair. Technician even removed and replac... もっと見る
企業が回答しました
Windscreen been done about a week now so far so good Friendly staff great service very professional service. Only slight negative was email asking to pay my insurance excess before job was done.... もっと見る
企業が回答しました
企業情報
National Windscreens - Leeds について
当該企業による記述
We are here to help.
National Windscreens take pride in providing the highest standard of service, so we actively seek feedback to continuously improve our standards of performance. Please leave a Trustpilot rating or get in touch and our team will work hard to answer your query.
Treating Customers Fairly
Protecting the interests of our customers at every stage.
We aim to impress, constantly listening to and acting on feedback to maintain and improve the services we provide. Customer service is embedded into the core of our business – it's more than a standard offering.
Putting safety first
Our promise to customers
We always aim to complete a windscreen replacement and camera calibration at the same time and location, so your vehicle safety systems are working as intended with the assurance of a lifetime warranty on workmanship for as long as you own the vehicle.
National Windscreens has dedicated UK contact centres, open 24 hours a day, 7 days a week and are staffed by highly experienced, well trained, and knowledgeable call handlers. You can choose how you would like to engage with us, either digitally or traditionally, via phone, web chat, SMS, or email.
Contact us
National Windscreens is committed to providing outstanding customer service, and we understand that the key to our success is the constant development of our people, products, and services. In the unfortunate event that we don’t meet service expectations, even if outside of our control, we resolve 100% of logged complaints.
We are focused on creating a seamless and sustainable customer experience, using advanced Artificial Intelligence (AI) on our website that can identify with 98% accuracy whether a windscreen requires repair or replacement. Our repair first approach and ‘right first time’ ensures our carbon output is reducing the impact on the environment.
We can provide windscreen replacement and camera calibration at the same time and location, enabling you to drive away from our centres after only one visit, with a lifetime warranty on workmanship for as long as you own the vehicle. In most cases, National Windscreens can bill your insurance company directly, saving you valuable time and money.
National Windscreens is a leading provider of windscreen repair and replacement, with unparalleled coverage of the UK. On average, a National Windscreens technician is just 11 miles or 20 minutes away. National Windscreens has 100+ fitting centres, supported by 800 mobile technicians who use the latest ADAS calibration technology to deliver the widest possible coverage of vehicles.
連絡先
Unit 2 Tristram Centre, Brown Lane West, LS12 6BF, Leeds, West Yorkshire, 英国
- 0113-347-0135
4.8
優良
668件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
National Windscreens - Leeds からの回答
Hi,
Thank you for taking the time to review your recent experience. We really appreciate your feedback. Thank you again.
Kind regards, National Windscreens
Great Service
The engineer contacted me the day before my appointment. Came to the house and sorted the windscreen.
Lovely guy and very efficient
2025年11月6日
National Windscreens - Leeds からの回答
We're happy to hear that the engineer contacted you promptly and efficiently sorted your windscreen. We appreciate your positive feedback and are glad you enjoyed your experience.
Fantastic Service
Fantastic Service, very quick and while I waited with no issues and a brand new window that you couldn't tell had been replaced. Very Happy!
2025年7月18日
National Windscreens - Leeds からの回答
We appreciate your positive feedback! We're happy to hear that you received fantastic and quick service and that you are very happy with your new window replacement.
National Windscreens - Leeds からの回答
We are so grateful for your kind words and appreciate you taking the time to share your positive experience with us!
great service and issue quickly resolved
fitted perfectly had issue with interior lights and electric windows not working after (not the fitting engineers fault) was quickly resolved fantastic service from the Leeds team
2025年10月31日
National Windscreens - Leeds からの回答
We're glad you enjoyed your experience and that the fitting was perfect. We appreciate your positive feedback regarding the quick resolution from the Leeds team concerning the electric windows and interior lights. Thank you!
National Windscreens - Leeds からの回答
We appreciate your positive feedback! We're happy to hear that you had a great experience with our quick turnaround and communication.
Great service...simple as that
2025年10月22日
National Windscreens - Leeds からの回答
We appreciate you sharing! We are so happy you were pleased with our great service. Thank you for your feedback!
Excellent service and good…
Excellent service and good communication my windscreen was replaced through my insurance and I was pleased with the job done.
2025年10月15日
National Windscreens - Leeds からの回答
We appreciate your positive feedback. We're happy to hear that you received excellent service and good communication, and you were pleased with the windscreen replacement through your insurance.
Fast efficient and friendly service
2025年10月15日
National Windscreens - Leeds からの回答
We appreciate your positive feedback. We are so glad you were pleased with our fast, efficient, and friendly service. Thank you!
Replacement windscreen on Volvo V70
Replacement windscreen on Volvo V70. Took about 2.5hrs, no issues, everything calibrated and working afterwards.
2025年10月15日
National Windscreens - Leeds からの回答
We're happy to hear that the windscreen replacement on your Volvo V70 went smoothly! We appreciate your positive feedback regarding the service and calibration. Thank you!
Less than 2 hours to complete the job
Less than 2 hours to complete the job, very clean and tidy
2025年10月9日
National Windscreens - Leeds からの回答
We're happy to hear that the job was completed quickly and cleanly. Thank you for your positive feedback; we appreciate it very much!
National Windscreens - Leeds からの回答
We're glad you had a seamless windscreen replacement experience. Thank you for your positive feedback; we appreciate it greatly.
I had the incident just before lunch on…
I had the incident just before lunch on Friday called the insurance company they gave me the number for the glass repair and it was all fitted just after lunch by two brilliant young men who were very clear and efficient So A Big Thankyou from me
2025年10月11日
National Windscreens - Leeds からの回答
We appreciate you taking the time to share your positive experience. We're happy to hear the service was so quick and efficient, and that the technicians were clear and helpful. Thank you!
The staff are lovely
The staff are lovely. Everyone I dealt with was fantastic, polite and friendly.
I wish it was more clear that selecting home won’t work on vehicles with certain features and if weather is bad. Could’ve saved myself a lot of waiting around
2025年10月2日
National Windscreens - Leeds からの回答
We appreciate your kind words about our staff! We're sorry for any confusion regarding the limitations of the home option with certain vehicles or weather conditions. We'll review how this information is presented to help prevent similar situations. Thanks for your feedback.
National Windscreens - Leeds からの回答
We appreciate you sharing! We are so happy you were pleased with our great service and that we arrived as scheduled. Thank you very much!
Excellent staff members
Excellent staff members, replaced my windscreen as quick as they could,
Highly recommend :)
2025年9月24日
National Windscreens - Leeds からの回答
We appreciate your positive feedback! We're happy to hear that you received excellent service and that your windscreen was replaced as quickly as possible.
Friendly staff
Friendly, knowledgeable & polite staff.
Excellent workmanship.
Kept informed of job progress.
2025年10月3日
National Windscreens - Leeds からの回答
We appreciate you sharing your positive experience! We're happy to hear that you found our staff friendly, knowledgeable, and polite, and that you were kept informed of the job progress and received excellent workmanship.
very good service and quick
2025年9月25日
National Windscreens - Leeds からの回答
We appreciate you sharing your feedback. We are so happy you found our service very good and quick. Thank you for your review!
National Windscreens - Leeds からの回答
Hi,
Thank you for taking the time to review your recent experience.
We really appreciate your feedback. Thank you again.
Kind regards,
National Windscreens
National Windscreens - Leeds からの回答
We're happy to hear that the fitter provided a polite and professional experience. Thank you for your positive feedback; we appreciate it.
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