All the staff were great, excellent installation, one minor criticism you need a better customer waiting area, as if you don't live locally you have no choice but to wait... One good thing about not... もっと見る
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プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
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My experience with National i have to say was great, I made the arrangement online hassle free, and dropped my car off. I received a call telling me that the screen was fitted & when I picked up my ca... もっと見る
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Great service, booked online. Chose a date that works for us. Chap rang to say he was headed our way. Polite and friendly. Carried out the work, no issues to report. Replacement looks great. Advice... もっと見る
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The best windscreen replacement I’ve ever had, ultra professional, explained everything and explained how to re set up the Heads Up Display in the car and done very quickly on quite a rare car. Dave... もっと見る
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企業情報
National Windscreens - Scunthorpe について
当該企業による記述
We are here to help.
National Windscreens take pride in providing the highest standard of service, so we actively seek feedback to continuously improve our standards of performance. Please leave a Trustpilot rating or get in touch and our team will work hard to answer your query.
Treating Customers Fairly
Protecting the interests of our customers at every stage.
We aim to impress, constantly listening to and acting on feedback to maintain and improve the services we provide. Customer service is embedded into the core of our business – it's more than a standard offering.
Putting safety first
Our promise to customers
We always aim to complete a windscreen replacement and camera calibration at the same time and location, so your vehicle safety systems are working as intended with the assurance of a lifetime warranty on workmanship for as long as you own the vehicle.
National Windscreens has dedicated UK contact centres, open 24 hours a day, 7 days a week and are staffed by highly experienced, well trained, and knowledgeable call handlers. You can choose how you would like to engage with us, either digitally or traditionally, via phone, web chat, SMS, or email.
Contact us
National Windscreens is committed to providing outstanding customer service, and we understand that the key to our success is the constant development of our people, products, and services. In the unfortunate event that we don’t meet service expectations, even if outside of our control, we resolve 100% of logged complaints.
We are focused on creating a seamless and sustainable customer experience, using advanced Artificial Intelligence (AI) on our website that can identify with 98% accuracy whether a windscreen requires repair or replacement. Our repair first approach and ‘right first time’ ensures our carbon output is reducing the impact on the environment.
We can provide windscreen replacement and camera calibration at the same time and location, enabling you to drive away from our centres after only one visit, with a lifetime warranty on workmanship for as long as you own the vehicle. In most cases, National Windscreens can bill your insurance company directly, saving you valuable time and money.
National Windscreens is a leading provider of windscreen repair and replacement, with unparalleled coverage of the UK. On average, a National Windscreens technician is just 11 miles or 20 minutes away. National Windscreens has 100+ fitting centres, supported by 800 mobile technicians who use the latest ADAS calibration technology to deliver the widest possible coverage of vehicles.
連絡先
Unit 7, Ashley Estate, DN15 8NJ, Scunthorpe, Lincolnshire, 英国
- 01724-440-016
4.6
優良
387件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
My National experience....
My experience with National i have to say was great, I made the arrangement online hassle free, and dropped my car off. I received a call telling me that the screen was fitted & when I picked up my car the technician gave me some advice about the care of the screen. Overall I was very happy with the service I received & I would gladly recommend National to my friends and family.....
2026年10月9日
National Windscreens - Scunthorpe からの回答
We are thrilled to hear that your experience was so positive and hassle-free from booking online to picking up your vehicle. It is wonderful to know our technician kept you informed and provided helpful advice for aftercare. Thank you so much for your kind words and for recommending our service to your friends and family!
All the staff were great
All the staff were great, excellent installation, one minor criticism you need a better customer waiting area, as if you don't live locally you have no choice but to wait...
One good thing about not having a better customer waiting area is I had a lovely English breakfast at the Range. So on second thoughts, skip the better customer area, just tell non Scunthorpean's "The breakfast is great at the Range"
2026年10月3日
National Windscreens - Scunthorpe からの回答
Thank you for the fantastic five-star rating and the positive feedback regarding our team and installation work. We appreciate your constructive thoughts about our waiting space, as well as your humorous recommendation for nearby breakfast options for out-of-town visitors.
National Windscreens - Scunthorpe からの回答
We're so pleased to hear that you experienced good service and found our booking process easy to use. Thank you so much for your wonderful feedback and recommendation!
Excellent service
2026年9月27日
National Windscreens - Scunthorpe からの回答
Hi,
Thank you for taking the time to review your recent experience.
We really appreciate your feedback. Thank you again.
Kind regards,
National Windscreens
It was fixed really quickly back on the…
It was fixed really quickly back on the road in under two hours. Pretty much painless & that's how I like it.
2026年9月12日
National Windscreens - Scunthorpe からの回答
We're so pleased to hear that your vehicle was fixed quickly and that you were back on the road in under two hours. It's wonderful to know that the process was pretty much painless for you!
Very friendly staff
Very friendly staff . Communication was excellent. Everything explained to me and all questions answered.
I would definitely use the scunthorpe centre again and highly recommend them .
2026年9月16日
National Windscreens - Scunthorpe からの回答
We're so pleased to hear that you found our staff very friendly and communication excellent! It's wonderful that everything was explained and all your questions were answered. We truly appreciate your high recommendation!
Great service
Great service, booked online. Chose a date that works for us. Chap rang to say he was headed our way.
Polite and friendly. Carried out the work, no issues to report. Replacement looks great. Advice given with regards washing etc. great service - Thank you
2026年9月10日
National Windscreens - Scunthorpe からの回答
We're so pleased to hear about your positive experience! It's wonderful that our online booking process was convenient and that our team member was polite, friendly, and provided great advice. We're glad the replacement looks great and that you had no issues.
National Windscreens - Scunthorpe からの回答
We are so pleased to hear that you experienced friendly staff and efficient service. Thank you for your wonderful feedback!
National Windscreens - Scunthorpe からの回答
We're so pleased to hear that you found our service to be very good and our professionals excellent. Thank you for your wonderful feedback!
Well mannered well dressed and very…
Well mannered well dressed and very kind and professional fitters that were accommodating and did a first class job..
2026年9月3日
National Windscreens - Scunthorpe からの回答
We're so pleased to hear that our fitters were well-mannered, well-dressed, and very kind and professional. It's wonderful to know they were accommodating and did a first-class job!
Great service
2026年9月3日
National Windscreens - Scunthorpe からの回答
Hi,
Thank you for taking the time to review your recent experience. We really appreciate your feedback. Thank you again.
Kind regards, National Windscreens
National Windscreens - Scunthorpe からの回答
We're so pleased to hear that you found our service super helpful and fast, and that you are really happy with your experience. Thank you for your wonderful feedback!
National Windscreens - Scunthorpe からの回答
We're so pleased to hear that you received perfect service and that your problem was explained and solved quickly. Thank you for your wonderful feedback!
The courtesy and quality of service
The courtesy and reassurance attitude of staff, as well as quick and quality service.
2026年8月23日
National Windscreens - Scunthorpe からの回答
We're so pleased to hear that our staff provided courtesy and reassurance, and that you received quick and quality service. Thank you for your wonderful feedback!
National Windscreens - Scunthorpe からの回答
We are so pleased to hear that you found our service to be brilliant and that we were very good and efficient. We truly appreciate your positive feedback!
National Windscreens - Scunthorpe からの回答
We are so pleased to hear that you experienced great work and excellent customer service! Thank you for your positive feedback.
Fast professional service carried out…
Fast professional service carried out by welcoming friendly staff.
2026年7月21日
National Windscreens - Scunthorpe からの回答
We're so pleased you experienced fast, professional service and found our staff welcoming and friendly. Thank you for your wonderful feedback!
couldn’t complete the work on the day…
couldn’t complete the work on the day it was booked and taken in, did it the next day early morning. left bits of glass all in the car!
2026年7月31日
National Windscreens - Scunthorpe からの回答
We are truly sorry that we could not complete the work as scheduled and for the glass left in your car. We are reviewing our procedures to prevent this.
Good communication good technicians.
2026年7月21日
National Windscreens - Scunthorpe からの回答
We are so pleased to hear that you experienced good communication and that our technicians were good. We truly appreciate your positive feedback!
Simple process to book car in online
Simple process to book car in online
Staff friendly and helpful
2026年7月21日
National Windscreens - Scunthorpe からの回答
We're so pleased you found the car booking process simple and that our staff were friendly and helpful. Thank you for your wonderful feedback!
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