I had a second windscreen fiited today at slough after a disastrous 1st one was put in.as soon as I drove away I knew id had a good job done.the acoustics where so much better.id like to personally th... もっと見る
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レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
The engineer is very nice and helpful during the booking and scheduling. The only concerns is there is some chip glass inside my car, which is quite dangerous for my family when they clean up the fro... もっと見る
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Friendly communicative staff, both front of house and mechanics who worked on the car. Comfortable, clean waiting area, free tea and coffee. Please note - this is the second different review questi... もっと見る
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Excellent experience all streamlined & easy. I booked my service online make payment & drop-off my car at given booking slot. They have spacious customer waiting area & It was quick within 2 hours eve... もっと見る
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企業情報
National Windscreens - Slough について
当該企業による記述
We are here to help.
National Windscreens take pride in providing the highest standard of service, so we actively seek feedback to continuously improve our standards of performance. Please leave a Trustpilot rating or get in touch and our team will work hard to answer your query.
Treating Customers Fairly
Protecting the interests of our customers at every stage.
We aim to impress, constantly listening to and acting on feedback to maintain and improve the services we provide. Customer service is embedded into the core of our business – it's more than a standard offering.
Putting safety first
Our promise to customers
We always aim to complete a windscreen replacement and camera calibration at the same time and location, so your vehicle safety systems are working as intended with the assurance of a lifetime warranty on workmanship for as long as you own the vehicle.
National Windscreens has dedicated UK contact centres, open 24 hours a day, 7 days a week and are staffed by highly experienced, well trained, and knowledgeable call handlers. You can choose how you would like to engage with us, either digitally or traditionally, via phone, web chat, SMS, or email.
Contact us
National Windscreens is committed to providing outstanding customer service, and we understand that the key to our success is the constant development of our people, products, and services. In the unfortunate event that we don’t meet service expectations, even if outside of our control, we resolve 100% of logged complaints.
We are focused on creating a seamless and sustainable customer experience, using advanced Artificial Intelligence (AI) on our website that can identify with 98% accuracy whether a windscreen requires repair or replacement. Our repair first approach and ‘right first time’ ensures our carbon output is reducing the impact on the environment.
We can provide windscreen replacement and camera calibration at the same time and location, enabling you to drive away from our centres after only one visit, with a lifetime warranty on workmanship for as long as you own the vehicle. In most cases, National Windscreens can bill your insurance company directly, saving you valuable time and money.
National Windscreens is a leading provider of windscreen repair and replacement, with unparalleled coverage of the UK. On average, a National Windscreens technician is just 11 miles or 20 minutes away. National Windscreens has 100+ fitting centres, supported by 800 mobile technicians who use the latest ADAS calibration technology to deliver the widest possible coverage of vehicles.
連絡先
562 Ipswich Road, Slough Trading Estate, SL1 4EP, Slough, Berkshire, 英国
- 01753-415-216
4.2
ほぼ満足
961件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
National Windscreens - Slough からの回答
We appreciate you sharing your positive experience with our staff. We're glad they provided excellent service on the road for you.
National Windscreens - Slough からの回答
We're happy to hear that the booking process was fast for you. Thank you for your feedback.
Excellent service
Excellent service. Kept me informed all the way through process. The Admin/Office were extremely helpful and arranged an early time slot. Technician was very polite and prompt. Would highly recommend Slough branch. Couldn’t be more grateful
2026年2月2日
National Windscreens - Slough からの回答
We appreciate you sharing your feedback. We're happy to hear that you received excellent service and were kept informed throughout the process. We're also glad the admin team was helpful in arranging an early time slot and the technician was polite and prompt.
Not professional,very bad
Not professional,bad communication,,delayed refund,very bad service cancellation after cancellation,completely unprofessional
2026年2月10日
National Windscreens - Slough からの回答
We regret that you experienced unprofessionalism, communication issues, delays, and cancellations. We appreciate your feedback and will address these concerns.
Great job!Well done.
2026年2月4日
National Windscreens - Slough からの回答
We appreciate your positive feedback and are so glad you had a great experience with our services. Thank you!
Excellent service. Pleasant and helpful staff.
Good service. Lovely staff who installed the windscreen
2026年2月8日
National Windscreens - Slough からの回答
We appreciate your positive feedback! We're so happy to hear you received good service from our lovely staff during your windscreen installation.
Absolutely disgusting service
Absolutely disgusting service. It does not worth at all to book service with this company. Please DONOT visit this company to have work done for your vehicle. They don’t update you when asked. Will never use this company again. Rating for this company is minus ZERO. I was give appointment for 12 pm and changed it to 1 pm without any conversation. And just to change from windscreen they made me to wait for 4 hours which is nowhere acceptable. Please note that I’m posting this review for Slogh branch of National Windscreens but not for others.
2026年2月13日
自発的なレビュー
National Windscreens - Slough からの回答
We appreciate you bringing this to our attention. We're sorry to hear about the unacceptable service, appointment changes, and long wait time at the Slough branch. We'll investigate to ensure similar issues are avoided. Thank you for your feedback.
The service was excellent and the work…
The service was excellent and the work was carried out promptly. Very friendly staff, the waiting area was comfortable and refreshments were provided.
Great experience all round.
2026年2月7日
National Windscreens - Slough からの回答
We appreciate your positive feedback! We're happy to hear that you found the service excellent, the work prompt, and the staff friendly. We're also glad you enjoyed the comfortable waiting area and refreshments.
Friendly staff, great work
The staff were friendly and my windscreen was replaced well. It's a shame I had to travel so far for a open workshop. I would highly recommend them though.
2026年2月6日
National Windscreens - Slough からの回答
We're happy to hear that our staff were friendly and your windscreen replacement was completed to a high standard. We appreciate your recommendation and acknowledge the distance you traveled to reach us.
National Windscreens - Slough からの回答
We appreciate you sharing! We are so happy you were pleased with our efficient service from start to finish.
National Windscreens - Slough からの回答
We are happy to hear that we met your needs with speed and flexibility. Thank you for your feedback!
Fast efficient service
2026年1月20日
National Windscreens - Slough からの回答
Hi,
Thank you for taking the time to review your recent experience.
We really appreciate your feedback, Thank you again.
Kind regards,
National Windscreens
Very quick and professional service I…
Very quick and professional service I received quoted 4 hours to do the job and rang me after 2 hours very happy customer
2026年1月19日
National Windscreens - Slough からの回答
We're happy to hear that you received quick and professional service! We appreciate your positive feedback and are glad you were pleased with the prompt completion of the job.
National Windscreens - Slough からの回答
Thank you for your positive feedback!
Great service everything went to plan…
Great service everything went to plan online booking system work great as did the link to pay my excess. customer service on site was great. Can’t recommend enough.
2026年1月11日
National Windscreens - Slough からの回答
We appreciate your positive feedback! We're happy the online booking and payment system worked well for you, and that you received great customer service on site. We're glad you recommend us.
National Windscreens - Slough からの回答
We appreciate you sharing! We are so happy you were very pleased with our friendly and polite service and the quality of our work.
National Windscreens - Slough からの回答
We're happy to hear that you had a really great experience with our professional and efficient service. Thank you for sharing your feedback with us!
National Windscreens - Slough からの回答
We appreciate you sharing! We are so happy to hear everyone was friendly and helpful. Thanks again for your positive feedback!
Good communication
Good communication
Service great
Easy app
Gentleman was very polite
Very helpful
I am very happy
No complaints
2026年1月14日
National Windscreens - Slough からの回答
We appreciate your positive feedback! We're so happy to hear about your great service experience, the easy app, and the polite and helpful gentleman. We're glad you're happy!
Very helpful. Good facilities.
Very helpful. Gave me an eta when i gto there. Work carried out within time frame.
2026年1月12日
National Windscreens - Slough からの回答
We're happy to hear that our team was helpful and efficient, completing the work within the estimated time. Thank you for your positive feedback!
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