Originally booked for a date to be done but was rang and told that the glass hadn't come in so booked another date to be completed at my hone address, was rang the day before to see if I was able to t... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
I was put in touch with the Swansea branch by my insurance company for a replacement windscreen. It was done within two days even though they had to source the part. Very efficient and courteous and g... もっと見る
企業が回答しました
I needed to change of address for the fitters to replace my windscreen, it wasn't a drama they changed address no problem. Their fitters kept me updated when they were arriving, and their workmanship... もっと見る
企業が回答しました
The thing that made my experience worthwhile was your two operatives were very kind nothing was a problem for them, worked well as a team and just got on well with the job very happy.
企業が回答しました
企業情報
National Windscreens - Swansea について
当該企業による記述
We are here to help.
National Windscreens take pride in providing the highest standard of service, so we actively seek feedback to continuously improve our standards of performance. Please leave a Trustpilot rating or get in touch and our team will work hard to answer your query.
Treating Customers Fairly
Protecting the interests of our customers at every stage.
We aim to impress, constantly listening to and acting on feedback to maintain and improve the services we provide. Customer service is embedded into the core of our business – it's more than a standard offering.
Putting safety first
Our promise to customers
We always aim to complete a windscreen replacement and camera calibration at the same time and location, so your vehicle safety systems are working as intended with the assurance of a lifetime warranty on workmanship for as long as you own the vehicle.
National Windscreens has dedicated UK contact centres, open 24 hours a day, 7 days a week and are staffed by highly experienced, well trained, and knowledgeable call handlers. You can choose how you would like to engage with us, either digitally or traditionally, via phone, web chat, SMS, or email.
Contact us
National Windscreens is committed to providing outstanding customer service, and we understand that the key to our success is the constant development of our people, products, and services. In the unfortunate event that we don’t meet service expectations, even if outside of our control, we resolve 100% of logged complaints.
We are focused on creating a seamless and sustainable customer experience, using advanced Artificial Intelligence (AI) on our website that can identify with 98% accuracy whether a windscreen requires repair or replacement. Our repair first approach and ‘right first time’ ensures our carbon output is reducing the impact on the environment.
We can provide windscreen replacement and camera calibration at the same time and location, enabling you to drive away from our centres after only one visit, with a lifetime warranty on workmanship for as long as you own the vehicle. In most cases, National Windscreens can bill your insurance company directly, saving you valuable time and money.
National Windscreens is a leading provider of windscreen repair and replacement, with unparalleled coverage of the UK. On average, a National Windscreens technician is just 11 miles or 20 minutes away. National Windscreens has 100+ fitting centres, supported by 800 mobile technicians who use the latest ADAS calibration technology to deliver the widest possible coverage of vehicles.
連絡先
Unit 1 Plasmarl Industrial Estate, Beaufort Road, SA6 8JG, Swansea, 英国
- 01656 260 015
4.8
優良
151件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Welcoming and friendly
Welcoming and friendly
Knowledgeable and work was carried out to a high standard
2026年2月13日
National Windscreens - Swansea からの回答
We appreciate your positive feedback! We are so happy to learn that you found our team welcoming and friendly and that the work was completed to a high standard.
National Windscreens - Swansea からの回答
Hi,
Thank you for taking the time to review your recent experience.
We really appreciate your feedback. Thank you again.
Kind regards,
National Windscreens
National Windscreens - Swansea からの回答
We appreciate you sharing your experience with us. We are so happy you were pleased with our service. Thank you!
National Windscreens - Swansea からの回答
We're glad you found our staff helpful and courteous and that you had a hassle-free experience. Thanks!
Great service
Your colleague arrived within the time slot I had requested. Very professional and personable. Kept me informed of what was happening during the process
2026年2月5日
National Windscreens - Swansea からの回答
We appreciate your positive feedback. We're happy to hear that our colleague arrived on time, was professional and personable, and kept you informed during the process.
Quick, simple and tidy.
Quick and simple to set up through my insurance company.
Had to wait a few days for them to come to my house to replace the windscreen - but there was no fuss, all done neat and tidy.
Would certainly recommend them.
2026年2月10日
National Windscreens - Swansea からの回答
We're happy to hear the setup was quick through your insurance. It's great to know the replacement was neat and tidy. Thank you for recommending our services; we appreciate your positive feedback.
Fantastic service
Quick and easy to get an appointment, excellent service on the day, thank you
2026年2月10日
National Windscreens - Swansea からの回答
We appreciate your positive feedback! We're so happy to hear that you found it quick and easy to get an appointment and received excellent service.
National Windscreens - Swansea からの回答
Hi,
Thank you for taking the time to review your recent experience.
We really appreciate your feedback, Thank you again.
Kind regards,
National Windscreens
Excellent
Professional, friendly, informative and very efficient.Excellent customer service ,
2026年2月7日
National Windscreens - Swansea からの回答
We appreciate your positive feedback. We're so happy to learn that you received professional, friendly, informative, and very efficient service with excellent customer service.
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プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。
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