Lovely chap came out. Decided it needed replacing and booked it in for the next day. I sat in their warm, clean office using their wi fi and was offered a cuppa when they had one. Really nice people.... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Staff being accommodating to enable me to take only available slot before my MOT was due Information re wipers and initial care of new windscreen given when collecting car. Pleasant young man who a... もっと見る
企業が回答しました
We had a lovely chap called Josh who on his first visit was unable to fix repair (not his fault) he then rearranged another visit within two days. He came back replaced windscreen very quickly.
企業が回答しました
I had my T-roc windscreen replaced a couple of weeks ago and overall the experience was great! Great correspondence to let me know what was happening, where and when. On the day they replaced it, it... もっと見る
企業が回答しました
企業情報
National Windscreens - Yeovil について
当該企業による記述
We are here to help.
National Windscreens take pride in providing the highest standard of service, so we actively seek feedback to continuously improve our standards of performance. Please leave a Trustpilot rating or get in touch and our team will work hard to answer your query.
Treating Customers Fairly
Protecting the interests of our customers at every stage.
We aim to impress, constantly listening to and acting on feedback to maintain and improve the services we provide. Customer service is embedded into the core of our business – it's more than a standard offering.
Putting safety first
Our promise to customers
We always aim to complete a windscreen replacement and camera calibration at the same time and location, so your vehicle safety systems are working as intended with the assurance of a lifetime warranty on workmanship for as long as you own the vehicle.
National Windscreens has dedicated UK contact centres, open 24 hours a day, 7 days a week and are staffed by highly experienced, well trained, and knowledgeable call handlers. You can choose how you would like to engage with us, either digitally or traditionally, via phone, web chat, SMS, or email.
Contact us
National Windscreens is committed to providing outstanding customer service, and we understand that the key to our success is the constant development of our people, products, and services. In the unfortunate event that we don’t meet service expectations, even if outside of our control, we resolve 100% of logged complaints.
We are focused on creating a seamless and sustainable customer experience, using advanced Artificial Intelligence (AI) on our website that can identify with 98% accuracy whether a windscreen requires repair or replacement. Our repair first approach and ‘right first time’ ensures our carbon output is reducing the impact on the environment.
We can provide windscreen replacement and camera calibration at the same time and location, enabling you to drive away from our centres after only one visit, with a lifetime warranty on workmanship for as long as you own the vehicle. In most cases, National Windscreens can bill your insurance company directly, saving you valuable time and money.
National Windscreens is a leading provider of windscreen repair and replacement, with unparalleled coverage of the UK. On average, a National Windscreens technician is just 11 miles or 20 minutes away. National Windscreens has 100+ fitting centres, supported by 800 mobile technicians who use the latest ADAS calibration technology to deliver the widest possible coverage of vehicles.
連絡先
2 Brympton Way, Lynx West Trading Estate, BA20 2HP, Yeovil, Somerset, 英国
- 01935-250-236
4.8
優良
368件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
National Windscreens - Yeovil からの回答
We appreciate you sharing that our staff was helpful and courteous! We are so happy you were pleased with us.
Excellent service
The service I received in Yeovil was excellent. I did have an issue the following day but this was resolved quickly and efficiently. I would highly recommend and certainly use again
2026年2月27日
National Windscreens - Yeovil からの回答
We appreciate your positive feedback regarding the excellent service you received. We are glad the issue you experienced was resolved quickly and efficiently. We value your recommendation!
Was quick and easy perfect 👍
2026年2月21日
National Windscreens - Yeovil からの回答
We're happy that our services were quick and easy for you. Thank you for the perfect feedback!
Very quick and communicated as soon as…
Very quick and communicated as soon as it was done. Great job thank you guys.
2026年2月20日
National Windscreens - Yeovil からの回答
We appreciate your positive feedback! We're so happy to hear that our service was quick and that we communicated promptly upon completion.
Really good communication and friendly
2026年2月24日
National Windscreens - Yeovil からの回答
We appreciate you sharing that our communication was really good and friendly! We are so happy you were pleased with our team.
Rang when on the way giving the correct…
Rang when on the way giving the correct arrival time
Very courteous had respect to property
2026年2月18日
National Windscreens - Yeovil からの回答
We appreciate your positive feedback. We're happy to hear that you were contacted with an accurate arrival time and that our team showed respect for your property.
Mini Windscreen Replacement
Booked in a time to suit us originally then changed time no fuss.
Initially, after fitting there were a few clicks etc so I went back, windscreen fitting checked and advised there might be a bit of a settling in period.
No more clicks after a day or so. 🙂
2026年2月17日
National Windscreens - Yeovil からの回答
We appreciate you choosing our services and are glad the scheduling change worked out. We're happy to hear that the clicks resolved after the settling-in period. Thank you for the positive feedback!
Great service
Dropped car off, gentleman was very helpful explained what was going to be done. Time it should take and would contact when ready and he did. Inside front off car hovered. Great service.
2026年2月11日
National Windscreens - Yeovil からの回答
We're happy to hear that the service was helpful and efficient! We appreciate your feedback regarding the communication and the work performed. Thank you!
very good service and swift repair
The engineer was on time and swift, thank you for making this easy.
2026年2月14日
National Windscreens - Yeovil からの回答
We appreciate your positive feedback! We're so happy the engineer was on time and swift, and that we made this easy for you.
National Windscreens - Yeovil からの回答
We're happy the instructions were excellent and the fitter was great and timely. Thank you for your positive feedback!
National Windscreens - Yeovil からの回答
We appreciate you letting us know that we were helpful, informative, and kind! We are so happy you had a positive experience.
National Windscreens - Yeovil からの回答
We're happy to hear that you had a good experience. Thank you for your recommendation; we appreciate your positive feedback!
Superb service from the Yeovil team
Superb service from the Yeovil team.
Had to change our booking which was no issue.
They even came and collected us from the nearby garden centre as it was pouring with rain. Great service and fitting of screen was excellent.
2025年8月27日
National Windscreens - Yeovil からの回答
We're happy to hear that the team provided superb service! We appreciate you mentioning how easy it was to change your booking and that you enjoyed the fitting. Thank you for your positive feedback.
National Windscreens - Yeovil からの回答
We appreciate you sharing! We are so happy to hear you were pleased with our quick, reliable, and hassle-free service at work.
Exceptional service
Exceptional service from Alan, job done excellently in such a short time than what we were expecting. Oh did I mention he’s such a lovely bloke too?
2026年1月19日
National Windscreens - Yeovil からの回答
We're happy to hear that you had such a positive experience! It's great to know that the job was completed quickly and to your satisfaction. We appreciate your kind words!
Experience with National Windowscreen.
The guys actually doing the work were fine pleasant, and completed the work ahead of time.
2026年1月8日
National Windscreens - Yeovil からの回答
We appreciate your feedback and are happy to hear that our team was pleasant and efficient, completing the work ahead of schedule.
Brilliant organised service
Well organised service , loads of information before the arrival at the unit, I felt very reassured that everything would be done properly . Advised about timings . Basically brilliant service!
2026年1月2日
National Windscreens - Yeovil からの回答
We appreciate your positive feedback! We're happy to hear that you felt reassured by our well-organized service and the information provided. It's great to know you found our service brilliant.
The company kept in touch by text…
The company kept in touch by text messages all the way through they rang me to bring the car insurance earlier which was great and when the car was ready they were brilliant could not fault the company. Mr C Johnson
2025年12月31日
National Windscreens - Yeovil からの回答
We're happy to hear that you had such a positive experience! It's great to know that our communication and service met your expectations. Thank you for your feedback.
National Windscreens - Yeovil からの回答
Hi,
Thank you for taking the time to review your recent experience.
We really appreciate your feedback, Thank you again.
Kind regards,
National Windscreens
Great staff at the Yeovil base
Great staff at the Yeovil base
So helpful
Brilliant communication
2025年12月10日
National Windscreens - Yeovil からの回答
Hi,
Thank you for taking the time to review your recent experience.
We really appreciate your feedback, Thank you again.
Kind regards,
National Windscreens
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