Nationwide Claims Service レビュー 

391
TrustScore 5段階評価の4.5

4.5

レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち4の評価

This company sent me a letter about unclaimed funds. Happily they were correct. I went to moneysmart.gov.au and searched through the ASIC site, then through all the state registries linked from... もっと見る

5つ星のうち5の評価

Thank You NCS! We had written off any chance of receiving any monies back from a failed company we had invested in many years ago. Then we received a letter from NCS advising us that we could be enti... もっと見る

企業が回答しました

5つ星のうち5の評価

Your agent is professional, respectful, trustworthy, patient & very courteous. I was at ease, knowing the processes & proceedures broken down for me, which were clear & easy to understand from the... もっと見る

企業が回答しました

5つ星のうち4の評価

Would have scored 5 stars if FULL amount of monies owing was paid to Robert, as he was and still has 100% of said trust fund, despite Genders and then my name on title. I was concerned re the amount... もっと見る

企業が回答しました

企業情報

  1. 金融コンサルタント

さまざまな外部ソースから提供された情報

Australia's biggest and most experienced Unclaimed Money Agents


連絡先

4.5

優良

TrustScore 5段階評価の4.5

391件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

最近のレビュー依頼の記録はありません

この企業は最近、顧客にレビューを依頼していないため、レビューが全体の意見を反映していない可能性があります。

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

4.5

すべてのレビュー

(391)

過去12か月のレビュー数: 0

レビューを書く
Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち5の評価

When I receive the letter advising I…

When I receive the letter advising I had money I could claim my initial response was ‘this is a scam’ however I called the office to be advise my thoughts were understandable however the funds were from a previous company I worked for with the share scheme....

I trusted the Information and within 3 weeks over $5k was in my bank account, perfect timing right before Xmas.

So if you’re thinking it’s a scam like I did, believe me, it’s not and you will be happy to know there are unclaimed money available to you..

I received honest information and the process was easy, thank you for your help in cloning back money I had no idea was owed to me....

Tabatha, Perth, WA

2021年1月18日
Nationwide Claims Service ロゴ

Nationwide Claims Service からの回答

Hi Tabatha. You are right, it can be very difficult these days to know who to trust. That is why we provide as much detail about the source of the funds so that you can have confidence the funds do belong to you. Still, it is always good to be careful which is why we use this platform for people to describe their experience. So thanks for adding to the chorus of voices. All the very best - Maurice

5つ星のうち5の評価

I never knew anything about this

I never knew anything about this. But they were very helpful in explaining to me. In just a week, I got my money. They are trustworthy. Thanks a lot. I will recommend this to anybody who will receive their offer.

2021年1月13日
Nationwide Claims Service ロゴ

Nationwide Claims Service からの回答

Hi Mabini & Ligaya. Selling shares can be a challenging process, particularly for those not familiar with the process. I am really pleased we were able to do this for you and that you are really pleased with what we do - Maurice

5つ星のうち5の評価

Without even knowing there was any…

Without even knowing there was any funds to be claimed, we received a letter of notification from NCS and had funds returned to us promptly and without much fuss.
Thank you.

2021年1月12日
Nationwide Claims Service ロゴ

Nationwide Claims Service からの回答

Hi Adam
Thanks for the great review and score that you gave us. We work really hard to make the process as smooth as possible, from having easy to follow instructions, to filling out the forms for you and then sending regular communications so you know what is going on. I am pleased that we have been able to work with you and get these funds back for you - Maurice

5つ星のうち4の評価

Happy with transaction.😄

Happy with transactionp

2021年1月12日
Nationwide Claims Service ロゴ

Nationwide Claims Service からの回答

Hi Colin.
Thanks for your feedback saying that you were happy with the work that we do. Please let me know if there is anything we can do to earn a 5 star rating - Maurice

5つ星のうち5の評価

Very satisfied with Nationwide

Thank you Nationwide for finding my unclaimed share dividends. The integrity of your procedure and the process itself was of great satisfaction to me and took less time to achieve than I was expecting. My thanks again.

2021年1月5日
Nationwide Claims Service ロゴ

Nationwide Claims Service からの回答

Hi Mike
Thank you for your review and expressing your satisfaction with the process. Your feedback means a lot to us as we work really hard to make sure we exceed your expectations. All the very best - Maurice

5つ星のうち5の評価

The people were friendly

The people were friendly, professional and expedited my claims promptly.

2021年1月5日
Nationwide Claims Service ロゴ

Nationwide Claims Service からの回答

Hi Tim
I appreciate you taking the time to provide your feedback. As the owner of the business, it is great to hear that we as a team are meeting your needs and making the process as easy as possible for you - Maurice

5つ星のうち5の評価

NCS Has found two lots of lost money over 8 years

NCS Has found two lots of lost money amounting to a significant amount of money once in 2012 and again in 2020. Their service is excellent. The only problem is that their fees are significantly higher than equivalent services. However they do match competitors and when they do they are the best to use.

2021年1月5日
Nationwide Claims Service ロゴ

Nationwide Claims Service からの回答

Hi Ian
Yes we have had a long term relationship. One of the benefits we provide is that we monitor for any additional money that becomes owing to you, which is why we contacted you again recently to recover the second amount. Otherwise there is a chance that the funds will not be recovered.
You are right that there are other competitors who have significantly less experience than we have (and potentially less quality).
Thanks for your honest feedback and I hope that we will be able find some more money for you in the future - Maurice

5つ星のうち5の評価
Nationwide Claims Service ロゴ

Nationwide Claims Service からの回答

Hi Alfredo. Thanks for the 5 star rating and valuable feedback. We aim to be the best in what we do and your feedback reinforces that we are meeting (and hopefully exceeding) expectations. All the very best - Maurice

5つ星のうち5の評価

As we grow older we become more…

As we grow older we become more vulnerable and scams are forefront in our minds. This company was amazing and guided me through making the process easy.
Everything they said would happen was how it turned out. Thank you for your patients.
Regards Helen.

2021年1月5日
Nationwide Claims Service ロゴ

Nationwide Claims Service からの回答

Hi Helen
This world is becoming much less trusting of each other and we all need to be careful. That is why we value your feedback and 5 star rating so that others can do their research and know that we as a company are trustworthy. Everybody without exception is invited to leave feedback on our work and it is a great motivator to make sure that we provide an outstanding service.
So thanks for your kind words - Maurice

5つ星のうち4の評価

I requested for the refund to be banked…

I requested for the refund to be banked into my account but was advised a cheque had been placed in the mail. On making contact the problem was immediately resolved - the cheque was cancelled and the refund was deposited into my bank account. I was very satisfied with the outcome. Mouriora.

2020年12月7日
Nationwide Claims Service ロゴ

Nationwide Claims Service からの回答

Hi Alma
Thanks for providing an accurate assessment of what happened. We recovered the funds owing to you however made a mistake by sending you a cheque instead of doing a bank transfer (your note saying you wanted a bank transfer was missed by two of us). That is one of the reasons we send a txt out stating the method we will be paying you.
So I am glad you rang to let us know and we were able to immediately sort it out.
All the very best - Maurice

5つ星のうち5の評価

Was notified of entitlement of shares

Was notified of entitlement of shares, most helpful. Quick and efficient transaction. Very professional

2020年12月7日
Nationwide Claims Service ロゴ

Nationwide Claims Service からの回答

Hi Jeanette.
Thank you so much for the 5 star rating and positive feedback. It means a lot to us that you took the time to write it and that it was such a positive experience for you - Maurice

5つ星のうち4の評価

Very professional service

Very professional service. Pleased with service. Thanks

2020年12月7日
Nationwide Claims Service ロゴ

Nationwide Claims Service からの回答

Hi Neta
We are all about doing the absolute best for our clients and by your feedback, you are very happy with what we do. That is very pleasing that we have met (and hopefully) exceeded your expectations - Maurice

5つ星のうち5の評価

Excellent experience with NCS

Excellent experience with NCS - once we read the customer reviews on Trustpilot we decided to proceed with our claim. We were nervous at first but Maurice and his team were always on hand to answer any questions and explain the procedure. It was a very efficient, transparent and amazingly easy process - once we had provided all the necessary documentation we just waited until NCS confirmed our cheques were in the mail - couldn't have been easier. In our experience NCS are a thoroughly trustworthy, honest and ethical company and we wouldn't hesitate to engage their services again in the future.

2020年12月7日
Nationwide Claims Service ロゴ

Nationwide Claims Service からの回答

Hi Ian
Thankyou for the fantastic review. It really means a lot to us that you had a positive experience as we have worked very hard to refine the written and verbal communications so that everything is clear and easy as possible.
In simple terms, we worked out how our clients want to be treated and then constantly refine everything we do to achieve those outcomes.
I am encouraged by your feedback that we are on the right track. We don't get it right every time but we are constantly working towards that.
All the very best - Maurice

5つ星のうち4の評価

very helpful with all aspects of this…

very helpful with all aspects of this claim. thank you Alan

2020年12月7日
Nationwide Claims Service ロゴ

Nationwide Claims Service からの回答

Thanks Alan. We aim to make this process as easy as possible for you by having clear instructions, filling out all the forms and most importantly, keeping you in the loop as to what to expect. I am glad this has worked for you - Maurice

5つ星のうち4の評価

It worked for me.

It took some time for the process to happen. Got there in the end.

2020年12月1日
Nationwide Claims Service ロゴ

Nationwide Claims Service からの回答

Hi Mark. Yes your claim took way too long! The government department holding your funds is now taking 6-8 weeks to process the claims. It is frustrating to all of us as it used to only take 2 weeks! Once we submit the claim, we are dependent on them to process the claim. Each week we give them a list of clients we are waiting on funds for, to make sure they haven't forgotton any claims (yes it does happen). If you case, despite a number of phone calls and emails to them, they still took what we both feel is an unreasonable amount of time - Maurice

5つ星のうち3の評価

Average Performance

The recovery of funds was very slow and you sent mail to a totally unrelated address. Paula of your office was very helpful. John Woodward.

2020年11月30日
Nationwide Claims Service ロゴ

Nationwide Claims Service からの回答

Hi John.
Thankyou for your feedback. I really appreciate you taking the time to leave feedback.
After discussing your experience with you, it appears that we sent an initial letter to number 94 instead of 91 - it probably was a typo at our end.
In regards to the recovery process being slow, you are 100% right, particularly when mail is sent between Australia & NZ. Then the government takes 28 days to process the claim. We do all we can to process it here in the office on the day it arrives but unfortunately the rest is out of our control .- Kind regards, Maurice

5つ星のうち5の評価

Maurice Pratt was so helpful and I…

Maurice Pratt was so helpful and I appreciated all his help in getting the money back.

2020年11月30日
Nationwide Claims Service ロゴ

Nationwide Claims Service からの回答

Hi Peter & Lucia. We do everything we can to make the process as easy and quick as possible for you. The team here are excellent and they must also take some of the credit - Maurice

5つ星のうち5の評価

Very helpful agent

Your agent is professional, respectful, trustworthy, patient & very courteous.
I was at ease, knowing the processes & proceedures broken down for me, which were clear & easy to understand from the start.
Countless email correspondance between ourselves were promptly replied to, and always made herself available, whether it by phone or email.
Thank you

2020年11月30日
Nationwide Claims Service ロゴ

Nationwide Claims Service からの回答

Hi Berry. We do put a lot of effort in making sure that we communicate the process effectively, so I am glad it is working well.
Paula was the staff member who was looking after your case and she is excellent. I have passed on your kind words to her - Maurice

5つ星のうち5の評価

Used this service and received a cheque…

Used this service and received a cheque and was very happy with it. Not their problem that my bank in NZ which happily takes cheques but takes six to eight weeks to process.

2020年11月30日
Nationwide Claims Service ロゴ

Nationwide Claims Service からの回答

Hi Shirley. We do have a bit of a conundrum with NZ clients. Most of our client's are older folk and prefer not to give out their bank details, so we send them a cheque. But as you have identified, the process to get the funds cleared from a cheque is extremely slow, and we know of one bank (Kiwibank) who does not even accept cheques. For those reading this, giving your bank details does not allow someone to take funds from your account. Just look at any business invoice for it will list the company bank details.
Shirley I am so glad that we were able to help you - Maurice

5つ星のうち5の評価

I was sceptical at first but…

I was sceptical at first but considering the fact that I still had copies of the account that I was owed money on and the account number matched the information provided by Nationwide Claims Service I decided to follow through with the claim.
Nationwide Claims Service gave me options that I felt comfortable with where I didn’t have to worry about being scammed and they kept me informed with the whole process.
Highly recommend them

2020年11月30日
Nationwide Claims Service ロゴ

Nationwide Claims Service からの回答

Thankyou Julianne for sharing your experience on what we do.
Many people are unsure whether they can trust NCS so I appreciate you going to the trouble to encourage others - Maurice

Trustpilot エクスペリエンス

Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。

プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。

Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。

よいレビューを書くための8つのヒントをご覧ください。

確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。

レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します

詳細情報