naturitas.ie レビュー 

I have repeatedly contacted, Naturitas Customer Care, to request that my email requesting that, Naturitas, provide the Bank Transfer payment option on the, Naturitas website check-out, is forwarded to, Naturitas Management, for proper consideration

Instead, the, Naturitas Customer Care Agent, namely, 'Paula', keeps sending me generic email replies, that ignore my request, and just keep reiterating the standard existing payment options that Naturitas accommodate

I already know these standard payment options, so I am asking, Naturitas Customer Care, to forward my request for the Bank Transfer payment option to, Naturitas Management, so that they are aware that the Bank Transfer payment option is being requested by, Naturitas Customers

There is a resistance or inability to send Customer requests, or Customer complaints, to Naturitas Management

So, Customers are stuck with generic, indifferent, AI-style, replies to Customer emails, from, Naturitas Customer Care, who dont care

Naturitas, are discriminating against Bank Transfer Customers

Stupid For Business and Unfair to Customers who pay by, Bank Transfer, which is an instant, digital, efficient, safe, payment method, which is around longer than Debit Cards, Credit Cards, Gpay, ApplePay, Paypal, etc, etc, etc,

However, Naturitas, have not bothered to include the Bank Transfer payment option on their website's Check-out webpage, which they could easily do, but they cant be arsed

Naturitas, are behaving Stupid and Out-Of-Touch with their Customer Demographic

Naturitas, needs to be more inclusive of all types of Customers and stop Discriminating Please

I only saw the bad reviews after placing my order and was worried I was being scammed and that my order would never arrive, but it actually did. One week later and divided in 2 packages. The second package took a bit longer because it had to be repacked by the dispatcher. I was only informed by the dispatcher that my order would arrive in 2 separate packages and not by Naturitas. That is my only complaint. Other than that all good and I'm very satisfied with the products too. The first package arrived to Germany from Spain in one week.

I received my order today from Naturitas, and everything arrived in perfect condition. The Lion’s Mane and Omega-3 came in lightweight plastic bottles, which were practical and well-packed. What really impressed me was the Rhodiola extract: it came in a glass bottle, and was carefully wrapped in thick protective paper inside the box. That level of attention shows real care and foresight.

Thank you for treating even a single bottle as worthy of protection. That’s how systems earn dignity.

Naturitas is a scam. Do NOT buy from them. I ordered vitamins and they NEVER left their country. NATURITAS told me it is stuck in customs. They refused to contact customs. They told me it was MY problem. I asked for refund many times they kept denying me my refund. They told me it left their factory and it is now my responsibility. They are TERRIBLE. I want my refund. This is a scam. BEWARE!

Naturitas did not deliver the paid Item
and refunded only less than the half of the paid price.
Naturitas lied towards PayPal pretending having refunded more than actually has happened.
In stead of any sincere communication
Naturitas send Me very many automatically produced emails.
I shall not buy there again and can only warn about Naturitas.

A lot of bad reviews.
Mostly carrier related issues broken/stolen.
My order was processed, packed and albeit sent from Europe somewhere, arrived in perfect condition to Ireland on time.

5*'s job done!

Thanks I'll be back!
😁

Pure scam, simple as that. AVOID AVOID AVOID. The only thing that works here is the website and the payment portal.

Make an order here at your peril. You will be asked to provide additional information ((most likely in another language than the one you ordered) despite it being provided in the original order (this will be repeated as a delay tactic). Then it all goes quiet. This Company will not deliver, read the other reviews, we can’t all be wrong.

If you have any trouble with your order, don't expect any support from Naturitas. I have ordered with them before and everything was good. This time my order was damaged and after two weeks and several E-Mails I still don't get any reaction.
I will not order again.

ordered x4 different herbs 135g total for a wonderful reasonable price

made the mistake before of buying locally, never again! paid triple the price for 50g of one herb alone

naturitas will be my go to for purchasing herb in the future!

decent shipping & sustainable packaging

Review of Naturitas

I used to be satisfied with shopping at Naturitas, but my recent experience has left me very disappointed.

I placed an order well in advance, and the expected delivery date has already passed. I received no communication about any delay or issue with my order. If I hadn’t contacted the company myself, I would still be waiting without knowing that one of the products I paid for was actually out of stock.

Even more frustrating is that the product is still listed as available for purchase on the website, which is very misleading.

The responses I received feel like they were written by a machine, not a real person. There is a complete lack of empathy, responsibility, and proper customer service.

This is not the kind of experience I expect from a professional company. I feel like I’ve wasted my time and lost trust in the brand. I truly hope Naturitas improves both their communication and the accuracy of the information shown on their site.

I ordered enzymes and paid in advance, but the product was never delivered. After contacting them multiple times, I only received generic responses without any resolution – they neither sent the product nor refunded my money.

Their customer service does not take responsibility, and I feel scammed.
It’s clear they do not respect basic consumer rights or value their customers.

This was a very bad experience, and I strongly warn others to think twice before ordering from this website.

They are not serious they sent me less products then I order and paid

No delivery of my order. Tracking says nothing found for this order number. Stay clear of this website, scam

I had a terrible experience with Naturitas and their customer service. I purchased four bottles of **Phyto capsules** worth **$130**, only to receive **three faulty bottles** with **discolored and discharged** capsules. When I contacted customer service, they gave me the most unprofessional and ridiculous response, claiming that this issue was **"due to the high percentage of ingredients of natural origin in the product."**

This is completely unacceptable! A professional company should have a **proper lab to measure and ensure quality control**, not just randomly fill bottles with "high percentages" of ingredients. This clearly shows they **don’t care about their customers' health or safety**—only about taking their money.

To make matters worse, I later found out that the **same issue happened to my friend**, though he was lucky and only had **one faulty bottle**. Clearly, this is an ongoing problem, and Naturitas refuses to take responsibility.

Avoid this company at all costs unless you want to waste your money on defective products and get nonsense excuses instead of real customer support!

Product never arrived . Zero response from customer service - avoid

My order was delivered successfully and I am very happy. The name of the website says ie at the end which may make you think it’s Irish website and delivery is from Ireland. But it isn’t it took around 10 day for delivery to come as it shipped from Spain i suppose. I even thought they are scammers but not. The only thing is give it a bit longer time to be delivered. Happy with products.

I will never order from this company again.
Only received half of my order. They do not answer emails. Stay clear

BEWARE SCAM SITE…I never received my order and neither will you 🙄

I placed an order on Naturitas and didn’t receive my items for a month. Despite multiple attempts to contact their customer service, I only receive automated replies with no real resolution. There is no way to get a refund, and the lack of communication is unacceptable.

This company operates like a scam, and I strongly urge others to avoid shopping here. Save yourself the frustration and shop elsewhere with more reliable and trustworthy services.
My order # 12000056597 in Naturitas

I stupidly gave this company a last chance. For the fourth consecutive time there is issues.
This time.
Over 3/4 of a large order missing.
Out of date item in the small order I did receive several weeks ago.
No reply whatsoever except an automated reply to two submitted tickets for assistance.

I used to recommend this site to clients, I have spent many hundreds of euros. I don't know what has changed in 2023 but there must be significant issues within the company logistics for 4 consecutive orders to have missing/ broken/ out of date items.

Please reply to my email and authorise my refund.

I cannot at all recommend this company and before I could. To order again would be downright daft on my part.

Deeply disappointed.

Andrea

Order placed 28th Oct. No resolution in sight 20th Nov