naturitas.ie レビュー 

Zamówiłam perfumy Florame Camelia Blanc, przyszło opakowanie bez perfum

They are selling expiring products with the expiring date erased. Also they give you a dose of the suplement you didn´t oreder and the laviling is incongruent. It has different dose printed in different parts of the bottle

This is my email to Naturitas below. One of many emails/forms I've sent requesting my goods. Almost 7 (!!!) WEEKS later my goods worth €78(!)(not including shipping costs) have STILL NOT ARRIVED. This is daylight robbery. I've submitted multiple forms - no response to my most recent. This is surely illegal ? Very poor customer service. DO NOT BUY FROM THIS COMPANY.

EMAIL TO NATURITAS:

I've sent 2 online "delivery management" forms (the text of which is below) via your website to you as follows one on July 17th and again another on July 31st. I've had no reply to the last form submitted. I have been very patient. I want my refund of €78 (not including shipping costs) I will write a very negative review of your service online and make a complaint if I don't hear from you urgently. This is unacceptable and amounts to stealing from your customer who made this purchase in good faith which is illegal and in breach of my statutory rights as a customer.

Your order 12000051568 (purchased on Jul 2, 2024, 10:24:47 AM )

Estimated delivery between 2024-07-08 and 2024-07-10.

Order summary

Articles Qty
Price

Naturdao

Naturdao 1,000,000 HDU , 60 tablets

LP-0102540

3 78.72 €
Subtotal 78.72 €
Shipping and handling charges 5.99 €
Total 84.71 €

I live in Ireland so my experience might be different from others (who may be ordering from abroad), but I had a great experience with the company. My products arrived mostly intact, but one bag of flour was torn, so I reached out to the company and the item was refunded in 3 days. Too bad about the item itself of course, but I really could not fault the company otherwise! I would recommend this, especially to anyone who is reading other reviews and feels skeptical! Only giving 4 stars because it would have been better to have all products arrive intact.

Took several days to get my order ready. I received a message saying my order was ready to go out two days ago and I still don't have tracking for an overnight shipment.

First time ordering, 13 items total, never again. Half of the items are dented and damaged, one completely broken, glass everywhere, mould inside so it was packed up already damaged. Outer box is perfect so items were not damaged in transit/ by courier. Several items are dusty, old stock.

Be wary of this company

My order did not arrive on time. The tracking link provided with the mail has had no update for a week. The courier has no record of the tracking number. There is no phone number to contact them, although if you search the web, you might find a Spanish number. When I emailed for an update the response was slow and simply told me what I already knew, that the order was delayed. Basically, the rest of the mail told me to shut up and wait another two weeks.

Another great service from naturitas.ie
ordered more of my favourite Instant Barley Drink Orzobon.

Tried to buy something from their website and is awful: Pay 9€ for delivery for something which is under 0.5 kg and supposed to be delivered in 9 or 10 days? 9, 10 days to be shipped from Ireland (its a .ie website, right) and arrive in same country?????
From my previous experience, arrived in 2 weeks
Are they shipping stuff from Japan?
I got cheaper and faster shipments from UK which is not in the EU anymore.
Why do you mock people that you are an Ireland based depo?

I have just received my order. It arrived few days earlier than estimated date even though it's Christmas holidays now, so I am happy anough with the delivery. All the products looks nice, clean, well packeged, exactly like they were described on the website. They have good range of healthy ecological products that I wasn't able to find at my local Holland and Barrett shop. I am absolutely happy with my experience with Naturitas.

Still hoping that I will receive my parcel. Now is 4th of December and they said it was delivered in 28th of November.
I don't know what to do, order again these products from them, wait until I get a refund or look for them in some other shop?

Excellent!

I love Naturitas so much! I make monthly orders for products that I don't find here in Ireland.

Variety, quality, and price it's what has me hooked!

Also their shipping prices are super reasonable.
If I could I'd buy everything on their site lol

Thank you Naturitas!!

I ordered some products from this shop which have never been even sent to me! Their tracker showed the products didn't leave the country of their origin. I wrote to the support and informed them about the problem. Since then, they started ignoring me. When I finally managed to reach them, I was asked to print out a special form, sign it IN A SPETIAL WAY in ink (!) and send it back to them. When I did that and asked for a refund, they seemed to have blocked me and stopped answering my letters. I managed to get my money back only with the help of my bank. I think the shop is not a real shop it looks like a scam to steal money. Please, read comments on them on the Internet before buying anything from them. If you are in Spain, where I believe their headquarters, a report to the police would be the best decision.

website is very buggy, couldnt order it at all from mozilla, chrome, edge or brave, I had to launch it from internet explorer for it to work, and it seems it the package was sent from Spain, however otherwise service was fine, good packaging and i received what i ordered within a week.

First time ordering from them and I'm happy with products and delivery. Will order again . Thanks

I have been ordering from Naturitas.ie since just after the pandemic started and have had a very positive experience with this website and the products.

I have ordered everything from supplement tablets, to food items. Some of the tablets include iron, seaweed, and magnesium. Everything I have ordered has been quality and at reasonable prices.

I initially started ordering here because I was looking for a thin pasta, vermicelli, that I was having difficulties finding for a meal I make called fideo. No joke, this pasta, made in France, produced the best fideo I have ever made. So I keep buying products here. And the shipping is pretty quick. I got my last order in less than a week.

The only reason I do not give it the full five stars is that the packaging is a bit much. Sometimes they overstuff the boxes for smaller items.

But I am happy with this website and their products. More people should support these independent companies over the big product websites.