Navexa レビュー 

347
•
TrustScore 5段階評価の4.5

4.5

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レビュアーのコメントを見てみましょう

5つ星のうち5の評価

Had an issue with some ETF’s that I was trying to manage overnight. The bot was helpful but what was amazing was that James followed up with a full explanation the following morning. I have been usin... もっと見る

5つ星のうち5の評価

Navexa has solved problems for us that another company could not do. James was happy to explain how to operate the system in simple terms and patient while doing this. We are extremely happy with t... もっと見る

5つ星のうち1の評価

Not picking the transactions correctly n no one gives customer service when required All the data is all over the place

5つ星のうち5の評価

Much more modern, better looking and easier to undertand than Sharesight. Their support team is fast to response as well. I can't imagine anyone who are serious in buying stocks to go without it (how... もっと見る

企業が回答しました

企業情報

  1. 投資サービス

当該企業による記述

Track portfolios, performance, dividends and tax reporting in one platform. Free 14-day trial: https://www.navexa.com


連絡先

4.5

優良

TrustScore 5段階評価の4.5

347件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。

ネガティブなレビューの 58%に回答しています

通常24時間以内に回答

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レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

4.5

すべてのレビュー

(347)

過去12か月のレビュー数: 108件

レビューを書く
Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち5の評価

Great customer experience

Had an issue with some ETF’s that I was trying to manage overnight. The bot was helpful but what was amazing was that James followed up with a full explanation the following morning.
I have been using Navexa for many years. It just keeps on getting better! I appreciate the personalized attention- you feel as though you matter.

2026年10月1日
自発的なレビュー
5つ星のうち5の評価

Excellent Investment Tracking Platform and Support

I’ve been using Navexa for the past few years to track and manage my investment portfolio, and I’ve been very happy with the platform. It provides a clear and convenient way to monitor portfolio performance, analyse investments, and keep track of my overall position.

What has also stood out to me is the quality of customer support. During my recent renewal process, the support team was excellent—responsive, helpful, and professional. They made the process straightforward and were genuinely focused on helping me.

Overall, I’ve had a great experience with Navexa and would happily recommend it to anyone looking for a reliable investment portfolio tracking platform with excellent customer support.

2026年9月15日
5つ星のうち5の評価

Navexa has been our Problem Solver.

Navexa has solved problems for us that another company could not do.
James was happy to explain how to operate the system in simple terms and patient while doing this.
We are extremely happy with the can fix this attitude.
Kim Dale

2026年9月11日
5つ星のうち5の評価

Super easy and effective product

Super easy and effective product. I'm a boutique fund manager and use Navexa to track my portfolio. Saves me having to build it myself and at a fraction of the cost. Customer service is great. Would highly recommend.

2026年9月16日
自発的なレビュー
5つ星のうち2の評価

I loved this service last time I used…

I loved this service last time I used it but this time the prices are insane. $20 a month was steep but worth it for the features but the price it is now I'd never consider paying that much. I'm using a service like this again sadly not as good but 35 a month cheaper.

2026年8月25日
Navexa ロゴ

Navexa からの回答

Hi there, thanks for the feedback. Just to clarify, our Basic plan is $27/month on monthly billing, but the annual option works out to $20/month.

We’ve also sent you a couple of emails to follow up privately, so it’s worth checking those when you get a chance.

Hopefully that helps clarify the pricing, and we’d be very happy to have you back with Navexa.

Tom
Head of Customer Success

5つ星のうち5の評価

Literally the fastest customer service…

Literally the fastest customer service people ever. I had an issue with my trial, and it was fixed in 20 minutes. AND importing all of my holdings from other platfforms made my tax return a breeze. The site is easy to use, and extremely efficient. Thanks!

2026年9月8日
自発的なレビュー
Navexa ロゴ

Navexa からの回答

Hi Laura, thanks so much for the lovely review! Great to hear we could get your trial issue sorted quickly, and that importing your holdings helped make tax time a little easier too.

Really appreciate you taking the time to share this.

Tom
Head of Customer Success

5つ星のうち5の評価

User experience

Overall, I am satisfied with the app. It keeps track of capital gains and dividends and franked credits which I needed badly.

2026年8月24日
Navexa ロゴ

Navexa からの回答

Hi Darek, thanks for the review! Glad to hear Navexa is helping you keep on top of your capital gains, dividends and franking credits.

Thanks for being with us.

Tom
Head of Customer Success

5つ星のうち5の評価

Best portfolio tracking

Best portfolio tracking software in the business.

2026年8月29日
Navexa ロゴ

Navexa からの回答

Hi there, thanks so much for the great compliment.

Really appreciate the review.

Tom
Head of Customer Success

5つ星のうち5の評価

Very professional and trustworthy

Very professional and trustworthy. Any issues are immediately attended to and instantly solved.

2026年8月21日
Navexa ロゴ

Navexa からの回答

Hi Louis, thanks for the great feedback! It’s especially good to hear that when you’ve needed help, we’ve been able to get things sorted quickly for you.

Really appreciate your support.

Tom
Head of Customer Success

5つ星のうち5の評価

The company is responsive to questions…

The company is responsive to questions and its AI help is quite comprehensive. For a non accountant I need to learn the significance of anaylsing how the portfolio is going. It is good to have crypto tracked for tax and all other investments in one place.

2026年8月14日
Navexa ロゴ

Navexa からの回答

Hi Marion, thank you so much for taking the time to leave this review. We really appreciate it, especially while we’re still working through some of the finer details with you.

We’ll keep at it and make sure we get everything sorted for you.

Tom
Head of Customer Success

5つ星のうち5の評価

Excellent product, and great support experience.

I don't know why it took me so long to start using this. I tried a few similar products but kept coming back to Navexa because the pricing was better and I preferred the look and feel of the UI.

So far it's been great. Importing data from my brokerage accounts was simple and just worked, and once the integrations were set up, all my trades started flowing through automatically.

The support has also been excellent. I had a pretty embarrassing "user error" moment, the kind where you say, "I swear I didn't change anything and it looks different now!" 😂 The team was quick to help and got me back on track.

One thing to note: when you first contact support via chat or email, you'll usually receive an AI response. Don't be alarmed, it may actually solve your issue. If you need a person, simply say "I need a human" and someone will get back to you. In an age of endless loops with AI support bots, that was refreshing to see.

2026年8月28日
自発的なレビュー
Navexa ロゴ

Navexa からの回答

Hi Ernst, thanks for the detailed five-star review. We really appreciate you sharing so much about your experience, especially with the imports and broker integrations.

I’m glad we got to the bottom of the user error too, and don’t worry, it’s definitely happened before! There are humans behind the AI help as well, so we’ll always be there when you need us.

Tom
Head of Customer Success

5つ星のうち5の評価

Useful tool for Australian investors

Useful tool for Australian investors. Good speedy support too!

2026年8月25日
Navexa ロゴ

Navexa からの回答

Hi Eva, thanks for the kind words! Great to hear you’re finding Navexa useful and that our team has been able to help you quickly when needed.

Really appreciate the review.

Tom
Head of Customer Success

5つ星のうち5の評価

Must have for anyone invests in stocks

Much more modern, better looking and easier to undertand than Sharesight. Their support team is fast to response as well. I can't imagine anyone who are serious in buying stocks to go without it (how would you actually know how your portfolio perform otherwise and how would you do CGT?)

2026年8月31日
自発的なレビュー
Navexa ロゴ

Navexa からの回答

Hi Jimmy, thanks for such a great review! We put a lot of effort into making Navexa easy to understand while still giving investors the detail they need, so it’s great to hear that’s coming through.

Thanks for your support.

Tom
Head of Customer Success

5つ星のうち5の評価

I found that this is an excellent tool

I found that this is an excellent tool, because I invest mostly outside of Australia I wanted something that has a great knowledge of world markets and I found that with Navexa. I have tried a couple of other tracking tools and they are not as intuitive as this system. Kudos to them and I will continue to pay for a subscription as long as they keep up the great service

2026年8月19日
自発的なレビュー
Navexa ロゴ

Navexa からの回答

Hi Raymond, thanks for the fantastic feedback. It’s especially great to hear Navexa is working well for you as someone investing across international markets, and that you’ve found the platform intuitive to use.

We really appreciate your ongoing support.

Tom
Head of Customer Success

5つ星のうち5の評価
Navexa ロゴ

Navexa からの回答

Hi there, thanks for the five stars! Great to hear you found Navexa easy to set up and navigate.

Thanks for taking the time to leave us a review.

Tom
Head of Customer Success

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