We were served today by sue who spent so much time fitting my daughters new hats and boots and making sure everything was perfectly fitted for them and then took the time to advise how to care for the... もっと見る
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所在地
所在地を変更Unit 4 Wyrley Brook Retail Park, Vine Lane, WS11 0XF Cannock, Staffordshire, GB
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We have visited Naylor’s a number of times and now wouldn’t go anywhere else. In our latest visit, Holly was amazingly patient and helpful to us when we needed to buy new riding boots for our growing... もっと見る
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Absolutely fantastic service from Naomi at Cannock today. We went in for yard boots. She went and got several pairs out for my daughter to try. Even offered price match on boot when found online... もっと見る
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Visited the store to purchase a new riding hat. I wanted try on a few in store having being unsuccessful choosing one that fitted correctly online. I was very pleased to see lots of hats with differen... もっと見る
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企業情報
Naylors - Cannock について
当該企業による記述
Naylors is the largest UK based Equestrian, Country and Pet retailer with stores across the UK including concessions in GO Outdoors and an online store at naylors.com. We pride ourselves on our excellent customer service and can offer you in-depth product knowledge and advice.
Contact us via Customer Care連絡先
Unit 4 Wyrley Brook Retail Park, Vine Lane, WS11 0XF, Cannock, Staffordshire, 英国
- 01543 479540
4.9
優良
883件のレビュー
顧客にレビューを依頼しています
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この企業のTrustpilot 利用方法
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Hat fitting
Excellent customer service from Pip for our hat fitting. She was very patient and thorough with my daughter and explained what she was looking for and why certain ones weren’t a good match, we got a great fit. Will definitely be back!
2023年10月8日
自発的なレビュー
Naylors - Cannock からの回答
Thank you for leaving such good feedback from your recent visit to Cannock. We are super pleased that Pip has provided the guidance required and advise regarding your hat fitting and the reasons behind why some hats fitted better than others. We do hope to see you instore in the future.
Pip was extremely patient and helpful…
Pip was extremely patient and helpful when trying on hats and body armour for my 7 year old. She provided honest advice regarding the fit of the armour so we will definitely come back for further purchases. Pip made us feel comfortable, she was very kind and explained everything perfectly as our daughter is relatively new to riding.
2023年10月7日
自発的なレビュー
Naylors - Cannock からの回答
Thank you for taking the time to leave your feedback. Great to see that Pip has provided assistance with your recent purchases at our Cannock store, we hope your daughter enjoys her new hat and body protector. We look forward to seeing you in store again soon.
Amanda and Harriet advised well on what…
Amanda and Harriet advised well on what bedding I should get for my very wet horse as I am very new to the horse world.
Thanks a bunch, will reccomend and will be back 😁
2023年9月27日
自発的なレビュー
Naylors - Cannock からの回答
Great to see you have had a positive visit to store recently and that Amanda and Harriet have been able to provide some advise regarding suitable bedding for you. Thank you for taking time to leave a review and we hope to see you in store again in the future.
A great shop.
I had my first experience of this store over the weekend. There was a great feel, it was well stocked with great variety of good products. Pip served us, she was knowledgeable and helpful, with plenty of time to help us, and put us under no pressure to purchase. Some of the best service I have experienced. I enjoyed spending my money here. I will be returning and thank you
2023年9月17日
自発的なレビュー
Naylors - Cannock からの回答
Thank you for leaving a lovely review about your first visit to our Cannock store. It is great to hear that Pip was able to assist you and provide the best experience. We hope that the Cannock store can be of help again for any future visits.
Incredibly helpful staff
Served by Pip, incredibly helpful and had a wealth of knowledge on the items.
2023年9月16日
自発的なレビュー
Naylors - Cannock からの回答
We are pleased you have had a great experience at Cannock recently and Pip has been able to assist you and provide excellent customer service, we do hope to see you in- store again soon
Lovely staff and lots of stock
2023年9月11日
自発的なレビュー
Well equipped & great staff
Well equipped & great staff!
Great service from Naomi for a helmet fitting, easy to find & lots of equestrian stock.
2023年9月2日
自発的なレビュー
Naylors - Cannock からの回答
It is great to hear that your enjoyed your visit to our Cannock store and that Naomi was able to assist you with a hat fitting. Thank you for your review.
Very good customer service
2023年8月23日
自発的なレビュー
Would definitely shop there again
The team was excellent with their advice and such a welcoming atmosphere. The fact that they price matched was brilliant. They had a good selection of stock.
2023年8月19日
自発的なレビュー
Naylors - Cannock からの回答
Happy to hear you have had such a good visit to our Cannock store, receiving the assistance you required from staff within. We hope you will visit us again in the future.
Sue made our experience in store great
Sue made our experience in store great, she helped my daughter pick the new le mieux set. Love this store
2023年8月12日
自発的なレビュー
Naylors - Cannock からの回答
Great to see that you have had such a good visit to our Cannock store and Sue was able to provide assistance in choosing the new Le Mieux set with your daughter. Thank you for taking the time to review your visit and we hope to see you again instore in the future.
Super friendly staff
Super friendly staff, helpful and efficient and made sure I got my student discount. Much appreciated.
2023年8月11日
自発的なレビュー
Naylors - Cannock からの回答
Thank you for taking the time to leave a lovely review about your visit to the Cannock store. It is great to hear that the staff in store were able to assist you in the best way possible on your visit. We hope the store can be of excellent service again for any of your future visits.
Patient and professional …
Harriet was so patient and professional when fitting a school cap for my daughter who has sensory issues! It was also her birthday and she was made to feel very special that day!
2023年8月9日
自発的なレビュー
Naylors - Cannock からの回答
Thank you for taking the time to leave such a lovely review about your recent visit to our Cannock store. Its great to hear that Harriet was able to assist your daughter with the hat fitting on her special day and provided such a positive experience for you both. This will be passed on to Harriet and the Cannock team. We hope to see you in store again soon and from the Naylors team Happy Birthday.
Very helpful staff
There was a slight issue with an online order I had and the manager was extremely helpful. A lady named Pip also helped us in store- she was knowledgable and thorough. All the staff were lovely.
2023年8月6日
自発的なレビュー
Naylors - Cannock からの回答
Thank you for taking the time to leave a lovely review regarding the service provided by Pip and the rest of the staff in our Cannock store. It is great to hear that the staff in store were able to assist you with your online order query and advise you in the best way possible. This will be passed on to the store staff, and we hope the store can be of assistance again for any future visits.
Great service staff are always their to…
Great service staff are always their to help
2023年8月3日
自発的なレビュー
Server was very friendly great help
2023年8月3日
自発的なレビュー
Excellent service
Excellent service, helped me to find all the rug sizes I needed, even fetched one off display for me!
Will definitely be going back.
2023年8月3日
自発的なレビュー
Naylors - Cannock からの回答
Thank you for taking the time to leave such a positive review about your visit and experience in our Cannock store. It is great to hear that the staff were able to assist you in finding all the rugs you required. We hope the store can be of excellent service again for your future visits.
Very helpful great service
2023年7月31日
自発的なレビュー
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