Aloha by NCR Voyix ロゎ
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Aloha by NCR Voyix レビュヌ 740

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TrustScore 5段階評䟡の4.5

4.4

゜フトりェア䌁業
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レビュヌはレビュアヌの個人的な意芋であるため、特定の蚘茉内容を怜蚌するこずはありたせん。ただし、ビゞネス䞊の取匕が行われたこずを確認できた堎合、レビュヌに「確認枈み」のラベルを付ける堎合がありたす。詳现はこちら

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レビュアヌのコメントを芋おみたしょう

5぀星のうち5の評䟡

Y'alls escalations department is awesome, everytime we have a problem it gets attention from either Andrej or one of his team and we really appreciate it. Give some of y'alls level 1s a bit more th... もっず芋る

䌁業が回答したした

5぀星のうち5の評䟡

Daisy was the most amazing customer support representative I have ever spoken to. Her dedication to helping me solve the issue I was having with Aloha was something I've never seen before. She called... もっず芋る

䌁業が回答したした

5぀星のうち5の評䟡

When a power outage hit my store. We were not able to go back online. We reached out for help and immediately we were put into spooling and I was educated on what would happen moving forward. Unfortun... もっず芋る

䌁業が回答したした

5぀星のうち1の評䟡

This company signs you up for a contract without your permission, POS system is faulty and does not operate properly. Once you try to cancel you find out and Aloha representative signed you up for a... もっず芋る

䌁業情報

  1. ゜フトりェア䌁業

圓該䌁業による蚘述

NCR Voyix Corporation (NYSE: VYX) is a leading global provider of digital commerce solutions for the retail and restaurant industries. NCR Voyix is headquartered in Atlanta, Georgia, with approximately 16,000 employees in 35 countries across the globe. For nearly 140 years, we have been the global leader in consumer transaction technologies, turning everyday consumer interactions into meaningful moments. Today NCR Voyix transforms the stores and restaurants experiences with cloud-based, platform-let SaaS and services capabilities.

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4.4

優良

TrustScore 5段階評䟡の4.5

740件のレビュヌ

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Trustpilot に参加しおいる䌁業は、むンセンティブを提䟛したり、レビュヌを非衚瀺にするためにお金を払ったりするこずは蚱可されおいたせん。レビュヌはレビュアヌの個人的な意芋で、Trustpilot のものではありたせん。詳现はこちら
5぀星のうち1の評䟡

Do not use this company

This company signs you up for a contract without your permission, POS system is faulty and does not operate properly. Once you try to cancel you find out and Aloha representative signed you up for a 3 year contract. Taking legal action against this company!

2026幎1月1日
自発的なレビュヌ
5぀星のうち1の評䟡

Service is so slow

Service is so slow. Lose a POS terminal or printer? Call them immediately. First person just acknowledges the issue and starts a case. Takes 3-4 business days before someone calls to ask you to repeat what your problem is. Takes another 3-4 days before they actually send you a quote and request for payment on a replacement. Takes another 3-6 days to actually show up. If it is a POS terminal, then you need to wait another 3-6 days for a tech to come set it up. No one in this company has worked in a restaurant obviously.

2025幎8月16日
自発的なレビュヌ
Aloha by NCR Voyix ロゎ

Aloha by NCR Voyix からの回答

Hi, this is not the experience we want for our customers. We'd like to follow up on this matter. We will be reaching out to you directly.

5぀星のうち1の評䟡

The worst experience!!

The worst experience one small business owner never should endure. Have been with Aloha for 14 years. Finally gave in to there new platform. What a disaster!!! Signed contract March 2024 and still to this day I’m fighting with them to make it right. Their customer service is horrible!!! You can’t get a local rep to come see you. There management team in Atlanta just makes promises but never follow thru. All I ask is for them to come on site and see the system they installed. I’ve spent at least 80-100 hours dealing with the installation and the end product is junk!! From the way they installed (they blame on there contracted employee) to the final product that is total crap.

2025幎3月15日
自発的なレビュヌ
Aloha by NCR Voyix ロゎ

Aloha by NCR Voyix からの回答

Hi, this is not the experience we want for our customers. Our team is looking into this and will be in touch with you shortly to better this.

フラグに぀いおのプロセスに埓っお、Trustpilot がレビュヌを評䟡䞭です。

5぀星のうち5の評䟡

Fast response

Quickly reply, very accurate solution to my problem. Thank you very much

2025幎3月13日
Aloha by NCR Voyix ロゎ

Aloha by NCR Voyix からの回答

Thank you for sharing your experience with us. We're glad to hear your issue was resolved in a timely manner by our team.

5぀星のうち5の評䟡

The tech was outstanding in all areas

The tech was outstanding in all areas. Able to resolve issue quickly. Please with his demeanor.

2025幎3月15日
Aloha by NCR Voyix ロゎ

Aloha by NCR Voyix からの回答

We’re happy to hear about your great experience with our support team. Thanks for being a valued customer.

5぀星のうち5の評䟡

Great and prompt service

Great and prompt service

2025幎3月12日
Aloha by NCR Voyix ロゎ

Aloha by NCR Voyix からの回答

Thank you for sharing your experience with us. We're glad to hear your issue was resolved in a timely manner by our team.

5぀星のうち5の評䟡

The tech was very professional and


The tech was very professional and knowledgeable.

He had my issue fixed promptly.

2025幎3月11日
Aloha by NCR Voyix ロゎ

Aloha by NCR Voyix からの回答

We’re happy to hear about your great experience with our support team. Thanks for being a valued customer.

5぀星のうち5の評䟡

This company is prompt and efficient

This company is prompt and efficient. We have been working with them for over three years. They have been very responsive in meeting our needs.

2025幎3月5日
Aloha by NCR Voyix ロゎ

Aloha by NCR Voyix からの回答

Thanks for sharing, Erica. We love hearing about exceptional experiences for our customers. We’re glad our team could get the support you needed so you could keep your business running.

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