Y'alls escalations department is awesome, everytime we have a problem it gets attention from either Andrej or one of his team and we really appreciate it. Give some of y'alls level 1s a bit more th... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Daisy was the most amazing customer support representative I have ever spoken to. Her dedication to helping me solve the issue I was having with Aloha was something I've never seen before. She called... もっと見る
企業が回答しました
When a power outage hit my store. We were not able to go back online. We reached out for help and immediately we were put into spooling and I was educated on what would happen moving forward. Unfortun... もっと見る
企業が回答しました
This company signs you up for a contract without your permission, POS system is faulty and does not operate properly. Once you try to cancel you find out and Aloha representative signed you up for a... もっと見る
企業情報
当該企業による記述
NCR Voyix Corporation (NYSE: VYX) is a leading global provider of digital commerce solutions for the retail and restaurant industries. NCR Voyix is headquartered in Atlanta, Georgia, with approximately 16,000 employees in 35 countries across the globe. For nearly 140 years, we have been the global leader in consumer transaction technologies, turning everyday consumer interactions into meaningful moments. Today NCR Voyix transforms the stores and restaurants experiences with cloud-based, platform-let SaaS and services capabilities.
連絡先
864 Spring St NW, 30308, Atlanta, 米国
- 1-800-225-5627
- ncrvoyix.com/restaurant
4.4
優良
739件のレビュー
最近のレビュー依頼の記録はありません
この企業は最近、顧客にレビューを依頼していないため、レビューが全体の意見を反映していない可能性があります。
ネガティブなレビューに回答していません
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Everything went well.
2025年2月25日
Aloha by NCR Voyix からの回答
We’re happy to hear about your great experience with our support team.
Aloha by NCR Voyix からの回答
Thank you for sharing your experience with us. We're glad to hear your issue was resolved in a timely manner by our team.
Aloha by NCR Voyix からの回答
We’re happy to hear about your great experience with our support team. Thanks for being a valued customer.
NCR Call
Patient, knowledgeable rep that went above and beyond to support our client. Thank you, Rebecca M
JaMarcus Buie
Frost Bank
2025年2月19日
Aloha by NCR Voyix からの回答
Hi JaMarcus. Thank you for sharing your experience with us. We're glad to hear your issue was resolved in a timely manner by our team.
Fast help
This was a very quick and helpful phone call! The man who took the call was awesome and very quick as it only took maybe 12 minutes from start to finish. Thanks again!!!
2025年2月16日
Aloha by NCR Voyix からの回答
Thanks for sharing, Jacob. We love hearing about exceptional experiences for our customers. We’re glad the team could get the support you needed so you could keep your business running.
The tech was very relaxed and helpful
The tech was very relaxed and helpful. He helped me not to get so frustrated.
2025年2月13日
Aloha by NCR Voyix からの回答
We’re glad our team could get the support you needed so you could keep your business running.
The issue request has been responding…
The issue request has been responding and fixed by quickly. Support is very good experience.
2025年2月12日
Aloha by NCR Voyix からの回答
We’re happy to hear about your great experience with our support team.
Rápido y fácil
2025年2月8日
Aloha by NCR Voyix からの回答
Thank you for sharing your experience with us. We're glad to hear your issue was resolved in a timely manner by our team.
Everything went fine
Everything went fine. I don’t think it is necessary to have to fill out reviews over every call or report. Or even a review after another review or a review on how the review went. It is a bit much
2025年1月31日
Aloha by NCR Voyix からの回答
Hi Nathan. Thank you for sharing your experience with us. We're glad to hear your issue was resolved in a timely manner by our team.
Aloha by NCR Voyix からの回答
We’re happy to hear about your great experience with our support team. Thanks for being a valued customer.
The whole company has changed
The whole company has changed. Not for the better. When they "re-structured" it was not to help the guests or the clients. To speak of one component of NCR, doesn't cover the all the issues they have.
2025年1月16日
Aloha by NCR Voyix からの回答
Hi Craig, this is not the experience we want for our customers. Thank you for sharing your feedback. Our team is looking into this.
Aloha by NCR Voyix からの回答
Hi Mateo. Thank you for sharing your experience with us.
everything he asked me to unplug was an…
everything he asked me to unplug was an easy task and thank you for the patience it took me a little minute to look for the correct cords to go back into the pos3
2025年1月22日
Aloha by NCR Voyix からの回答
Thanks for sharing. We love hearing about exceptional experiences for our customers. We’re glad our team could get the support you needed so you could keep your business running.
Aloha by NCR Voyix からの回答
Thank you for sharing your experience with us. We're glad to hear your issue was resolved in a timely manner by our team.
Aloha by NCR Voyix からの回答
We’re happy to hear about your great experience with Milica and our support team. Thanks for being a valued customer.
Great customer support!
2025年1月14日
Aloha by NCR Voyix からの回答
Thank you for sharing your positive experience with us.
Portal Report Needed...
The phone assistant seemed very knowledgeable, was easy to understand and provided accurate and timely support. This is refreshing as most overseas telephone support is very slow, painful and hard to understand.
2025年1月13日
Aloha by NCR Voyix からの回答
Hi Kendall. Thank you for sharing your feedback with us. We’re happy to hear about your great experience with our support team. Thanks for being a valued customer.
Gojko made my exp great
2025年1月12日
Aloha by NCR Voyix からの回答
We’re happy to hear about your great experience with Gojko and our support team. Thanks for being a valued customer.
It was good the phone call had alot of…
It was good the phone call had alot of static hard to hear but he was knowledgeable
2025年1月10日
Aloha by NCR Voyix からの回答
Hi Timothy. Thank you for sharing your experience with us. We're glad to hear your issue was resolved in a timely manner by our team.
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