Y'alls escalations department is awesome, everytime we have a problem it gets attention from either Andrej or one of his team and we really appreciate it. Give some of y'alls level 1s a bit more th... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Daisy was the most amazing customer support representative I have ever spoken to. Her dedication to helping me solve the issue I was having with Aloha was something I've never seen before. She called... もっと見る
企業が回答しました
When a power outage hit my store. We were not able to go back online. We reached out for help and immediately we were put into spooling and I was educated on what would happen moving forward. Unfortun... もっと見る
企業が回答しました
This company signs you up for a contract without your permission, POS system is faulty and does not operate properly. Once you try to cancel you find out and Aloha representative signed you up for a... もっと見る
企業情報
当該企業による記述
NCR Voyix Corporation (NYSE: VYX) is a leading global provider of digital commerce solutions for the retail and restaurant industries. NCR Voyix is headquartered in Atlanta, Georgia, with approximately 16,000 employees in 35 countries across the globe. For nearly 140 years, we have been the global leader in consumer transaction technologies, turning everyday consumer interactions into meaningful moments. Today NCR Voyix transforms the stores and restaurants experiences with cloud-based, platform-let SaaS and services capabilities.
連絡先
864 Spring St NW, 30308, Atlanta, 米国
- 1-800-225-5627
- ncrvoyix.com/restaurant
4.4
優良
740件のレビュー
最近のレビュー依頼の記録はありません
この企業は最近、顧客にレビューを依頼していないため、レビューが全体の意見を反映していない可能性があります。
ネガティブなレビューの 20％に回答しています
通常24時間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
この企業を閲覧した人は、以下の企業も閲覧しています。
Aloha by NCR Voyix からの回答
We’re happy to hear about your great experience with Igor and our support team. Thanks for being a valued customer.
timely manner
I'm happy the issue was resolved but it took three weeks from the date of the issue to get resolution. We still lost some revenue from the processing error.
2024年10月29日
Aloha by NCR Voyix からの回答
Hi Darla, thank you for the feedback. We will relay your message.
Aloha by NCR Voyix からの回答
Thanks for being a valued customer; we love hearing about your positive experience with our team.
The Tech was able to reset my password…
The Tech was able to reset my password quickly.
Thank you
Mark Carter
2024年10月25日
Aloha by NCR Voyix からの回答
Thanks for being a valued customer; we love hearing about your positive experience with our team.
prompt service
they were able to take care of the problem without multiple contact with me and fixed the issue quickly
2024年10月16日
Aloha by NCR Voyix からの回答
Thank you for sharing your experience with us. We're happy to hear your issue was resolved in a timely manner by our team.
The support team resolved the problem…
The support team resolved the problem very quickly.
2024年10月22日
Aloha by NCR Voyix からの回答
We’re happy to hear about your great experience with our support team. Thanks for being a valued customer.
Aloha by NCR Voyix からの回答
Thank you for sharing your experience with us. We're happy to hear your issue was resolved in a timely manner by our team.
Not a Business to be associated with!
Not a Business to be associated with!
NCR.com now split into 2 companies - NCR Voyix and NCR Atleos. My experience is with NCR Atleos and Cardtronics UK Ltd.
I have a premises with a Fast Cash Machine supplied by NCR and serviced by Cardtronics. Due to ongoing issues and the fact the property need maintenance, the fast cash machine needs to be removed.
Since June 2024 I have been trying to contact someone, by Phone, email and letters. When your lucky enough to speak to someone, you get a stock answer that someone will get in touch with you.
NOBODY has - I have even had to get legal involved.
They just blank you - but they have told me that the machine must remain switch on. There is no money in the machine, but it continues to Advertise for them.
So, it is now 18/10/24 and once again I am back to legal to try and get a response.
I have lost a lot of Time and Money as I booked work to be done, but can't proceed before this machine is removed.
A total Scam and not a business to be associated with.
2024年10月18日
自発的なレビュー
Aloha by NCR Voyix からの回答
Thank you for sharing your experience with us. We're happy to hear your issue was resolved in a timely manner by our team.
Aloha by NCR Voyix からの回答
Thanks for being a valued customer; we love hearing about your positive experience with our team.
NCR Aloha Support
Help desk personnel are easy to contact, consistently professional and knowledgeable.
2024年10月9日
Aloha by NCR Voyix からの回答
We’re glad the team could get the support you needed so you could keep your business running.
Bozo had a good knowledge
Bozo had a good knowledge. He responded to my questions very professional way. He explained the issue. He was very efficient. Everything is taken care of in a very short time
2024年10月9日
Aloha by NCR Voyix からの回答
We love hearing about exceptional experiences for our customers. We’re glad Bozo and the team could get the support you needed so you could keep your business running.
Aloha by NCR Voyix からの回答
Thank you for sharing your experience with us.
Aloha by NCR Voyix からの回答
Hi Kathy, thank you for sharing your experience with us.
I ordered printer adopter so Mary send…
I ordered printer adopter so Mary send me a link to fill it up but somehow didn’t work . Today Mary send me a another link to fill it up and help me make sure everything is ok
2024年10月3日
Aloha by NCR Voyix からの回答
We’re happy to hear about your great experience with Mary and our support team. Thanks for being a valued customer.
Needed help with Aloha insight LogIn
Needed help with Aloha insight LogIn. It locked me out and was helped fast without any transfers.
2024年9月23日
Aloha by NCR Voyix からの回答
Thank you for sharing your experience with us. We're happy to hear your issue was resolved in a timely manner by our team.
You shipped me equipment
You shipped me equipment, I have no idea how it was addressed someone unknown at an unknown location signed for it. It wasn't me or any of my staff. I still can't find the equipment. You were hesitent even to put a trace on the package and have not located it yet.
2024年9月19日
Aloha by NCR Voyix からの回答
Hi Jennifer, this is not the experience we want for our customers. We are following up on this.
I had a good experience
I had a good experience, but one of my pet peeves is getting my name wrong. My name is Sherry Wild Gun (2 words) NOT Sherry Wild!!!!!
2024年9月26日
Aloha by NCR Voyix からの回答
We're sorry to hear they got your name wrong. Thanks for being a valued customer and for sharing your experience with us.
Aloha by NCR Voyix からの回答
Thank you for sharing your experience with us. We're happy to hear your issue was resolved in a timely manner by our team.
I received an immediate response
I received an immediate response, thank you!
I emailed my issue and within no time, my issue was resolved.
2024年9月13日
Aloha by NCR Voyix からの回答
Thanks for sharing, Renee. We love hearing about exceptional experiences for our customers. We’re glad the team could get the support you needed so you could keep your business running.
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