Abysmal customer service. They make zero effort to offer assistance. They use deceptive advertising to create the illusion that they are the DMV instead of an expensive third party. It’s too la... もっと見る
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レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
Abysmal customer service. They make zero effort to offer assistance. They use deceptive advertising to create the illusion that they are the DMV instead of an expensive third party. It’s too la... もっと見る
企業が回答しました
They deceive customers into using their website instead of the official DMV site with aggressive search ads. Their website mimics the DMV site. The up charge is excessive for a basic renewal. They... もっと見る
企業が回答しました
I like the connivence of this service. However, I did not like how I was directed on to this service. I was on CA DMV and unknowingly got directed to this service. The web page looked just like the... もっと見る
企業が回答しました
A little pricey but worth it. No hassle, easy work. It’s pretty cut and dry once you read how to send all your documents over, and they get to work right away. If you’re missing any documents, they’ll... もっと見る
NeedTags is a highly reputable and reliable online platform that specializes in providing vehicle registration services for California vehicle owners. With a strong track record of customer satisfaction, NeedTags has established itself as a trusted source for individuals and businesses seeking efficient and hassle-free vehicle registration solutions.
最近のレビュー依頼の記録はありません
この企業は最近、顧客にレビューを依頼していないため、レビューが全体の意見を反映していない可能性があります。
ネガティブなレビューの 96%に回答しています
通常48時間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Once I realized I could use this to register the car it went very smoothly and actually quite quickly. I never had to call but honestly felt I could. Highly recommend.
I was in contact with Jane throughout the process of replacing a lost pink slip. Any questions or concerns I had we met quickly and clarity. I appreciated being able to write to Jane and knew I would receive the information I needed.
Jane was super helpful and quick to respond to all my questions and inquiries. I had a lot of them and she was very patient and kind.
had a terrible experience with NeedTags.com. They charge a $50 fee just to process your tags, and the service felt shady from the start. I used this site thinking it was the official DMV—it looks very similar—but it is not. Always check for .gov before paying anything.
My car needed a smog test, and the DMV allows you to pay registration on time and complete the smog within a month with no late fees. I assumed NeedTags would send my payment to the DMV immediately. Instead, they held onto my money for three weeks until the smog was done, and because of that delay, my registration became late.
When I called, they said I now owed an extra $100 in late fees to get my tags. I demanded a refund and paid the DMV directly—still $120 cheaper than what NeedTags was trying to charge me. Their delay caused me to owe an extra $100 even with the DMV.
In my experience, this site is basically a scam. Beware.

NeedTags からの回答
Jane was extremely helpful and knowledgeable. We need more people like her
Going through online was convenient. The person in charge of my request was very helpful, and helped me get the information needed for my replacement Title. Beats going to the DMV office and battling the crowd. Thank you!
So much easier than DMV. Even though its paper, it makes it a lot easier.
Adriana made the transfer of title process very easy and streamlined. She responded to my questions and provided feedback in a timely manner. I would recommend her for any transfer or title changes or any other services related.
In my first instance involving another vehicle, I missed signing all the required signatures in the title. The representative assisted me and was extremely helpful in resolving the issue. I recieved all my documents by email and snail mail timely.
Learning from my earlier time, no hiccups this time around. It was quick and easy.
Definitely beats having to go to DMV.
Ease and simplicity of the site as well as your customer service team was phenomenal when I called to ask a few questions. They answered them quickly and honestly. Thank you
Very helpful and easy to deal with would recommend to family and friends
very easy and I would use it again. Sadly our government in CA can provide this basic service.
Esperanza thank you
Customer service was SO helpful. Jane was great. super helpful.
Jane was superior at handling my title transfer. I enthusiastically recommend “NeedTags.”
Jeff Patterson
Amazing service! Quick, efficient and accurate
I used the service for several cars and always got a fast response. Esperanza and Adriana were both great
Overall, just absolutely wonderful customer service experience. I highly recommend!!
I had lost both the pink slip AND the registration card. Nevertheless, Jane was able to make it all work, and without my having to do much at all. Very helpful and quick.
Paperwork necessary, communication and directions were made clear.
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