Abysmal customer service. They make zero effort to offer assistance. They use deceptive advertising to create the illusion that they are the DMV instead of an expensive third party. It’s too la... もっと見る
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レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
Abysmal customer service. They make zero effort to offer assistance. They use deceptive advertising to create the illusion that they are the DMV instead of an expensive third party. It’s too la... もっと見る
企業が回答しました
They deceive customers into using their website instead of the official DMV site with aggressive search ads. Their website mimics the DMV site. The up charge is excessive for a basic renewal. They... もっと見る
企業が回答しました
I like the connivence of this service. However, I did not like how I was directed on to this service. I was on CA DMV and unknowingly got directed to this service. The web page looked just like the... もっと見る
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A little pricey but worth it. No hassle, easy work. It’s pretty cut and dry once you read how to send all your documents over, and they get to work right away. If you’re missing any documents, they’ll... もっと見る
NeedTags is a highly reputable and reliable online platform that specializes in providing vehicle registration services for California vehicle owners. With a strong track record of customer satisfaction, NeedTags has established itself as a trusted source for individuals and businesses seeking efficient and hassle-free vehicle registration solutions.
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この企業は最近、顧客にレビューを依頼していないため、レビューが全体の意見を反映していない可能性があります。
ネガティブなレビューの 96%に回答しています
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この企業のTrustpilot 利用方法
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This service has a fee, but worth it. I don’t need to go to the DMV . Once the needed documentation has been provided, it is just a beeze to get the tags and the title. Excellent!!!
Terrible customer service. There was some confusion with my paperwork, and instead of working with me to make it right "Jane" just cancelled my order rather than work me to make it right. Her response was terse and under the circumstances, rude. I will never use this company again.

NeedTags からの回答
This is my second time using Needtags for DMV help. They make the entire process so easy and handle everything.
Esperanza was a tremendous help and very knowledgeable.
It’s a complete scam site. They deliver the DMV service but at horrendous fees.
Predatory service which should be banned.

NeedTags からの回答
It was fast and easy, but unless you are in a real bind and don't mind paying way more than what was estimated on the website (I was quoted $149 but paid $233), then it's great, but the prices are not what was shown.

NeedTags からの回答
Thought I had done enough research to vet this site but absolutely gave me the run around. The charge to add an owner to a title was $150 with about $130 being a vague service charge which isn’t great but the real issue is that during the entire process of filing out the prompts, information, and finally paying; not once did it mention the need to mail out documents following the payment. Not even on the actual order confirmation screen did it have follow up steps. These were provided in a very vague follow up email. Explaining that the process would not begin until they received the mailed documents. Misleading advertisement of the process. Misleading of the timeframe of completion. And now that I have been mislead, I want to cancel my request but they have no information regarding refunds or FAQs on their site. Incredibly disappointing. So misleading in its advertisement that I would absolutely call this a scam

NeedTags からの回答
I logged onto the DMV site and when I went to renew, I was directed to this site. It was very expensive (spx. $100 over the amount) and then I was sent a tag that is considered a novelty tag. It is illegal to place that tag on my vehicle. Do Not Use this company.

NeedTags からの回答
The website is pretty predatory in terms of how they deal service. They purposefully make themselves look like the DMV in terms of registration and charge exorbitant fees. They don’t allow refunds and the customer support was very rude when I requested a refund for the service charge and threatened lawful action if I decided to go to my credit issuer to dispute. Overall very shady company I would avoid at all costs. The online CA DMV website can cover 90% of your possible needs.

NeedTags からの回答
Terrible. Took forever to reply to me about my status. Got late fees for this reason. Money grab. Go in person and wait in line. Much better. I had to pay $900 in total for a Sudan.

NeedTags からの回答
Excellent support and guidance! This team was incredibly responsive and knowledgable. My tile transfer was stuck, but the team diagnosed the problem and gave me clear guidance so we could get the process moving forward again. The process took weeks but the team was patient and responsive throughout. Thank you, NeedTags!

NeedTags からの回答
You were very helpful with my order. I really appreciate your assistance in what I needed to do to get this taken care of asap. Also appreciate the copy of my last registration of my vehicle. The fact that emails were responded to quickly and the assistance over the phone was very efficient it was a less stressful situation for me. Very much appreciated. Thank you again. Will definitely recommend you to friends and family.
They made a complicated transfer easy & fast
The process was quick and easy. Called for help once, phone was answered promptly and I got the answer to my questions
Esperanza from the Customer Care Department was extremely helpful and efficient! Associates like Esperanza better the DMV workflow!

NeedTags からの回答
My experience with NeedTags was phenomenal, I was cared for by Jane from the customer care department, and she was so helpful and patient. Whenever I had questions, she always had a speedy response back. I totally am satisfied with the customer service NeedTags provided for me.
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