I picked up a newer X11 2-in-1 Teleprompter. It is everything I need to use it in my office or at a client location. I had some technical issues, but Neewer was responsive and exceeded my expectat... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Nachdem mein FS300B einen Kurzen hatte musste Ersatz her - und der Kundenservice reagierte innerhalb 2 Tagen mit Bitte um Bilder. Gesagt, getan. Uwe weitere Tage später wurde ich nach meiner korre... もっと見る
企業が回答しました
Neweer team, I wanted to recognize [neweer] for outstanding service on *. They turned a frustrating into a positive experience by responding to my email and in time. Please pass along my thanks.... もっと見る
企業が回答しました
We ordered a new AP150C LED Panel Video Light from the Neewer store on Amazon.com. What arrived here was a USED light, tape removed from the outer box flaps, power cable loosely thrown in, plastic bag... もっと見る
企業が回答しました
企業情報
Neewer について
当該企業による記述
At NEEWER, we are a team of creators driven by passion and precision. We believe that great imagery begins with exceptional tools—crafted with care, designed with purpose, and built to inspire. Every product we make reflects our commitment to quality, innovation, and trust.
In an era where creativity thrives through social media, NEEWER empowers photographers and filmmakers with professional-grade lighting, video, and audio solutions that combine performance and accessibility. Our mission is simple: to make creative excellence within everyone's reach.
LEARN MORE
連絡先
247 Morewood Ave, 15213, PITTSBURGH, 米国
- 7326239777
- support@neewer.com
- neewer.com
NEEWER Spring Sale Now On!
4.2
ほぼ満足
250件のレビュー
ネガティブなレビューの 55％に回答しています
通常2週間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Parfait
Parfait. Aucun incident. Aucun retard. J’ai reçu ce que j’ai acheté tel quel et dans les temps.
2026年4月16日
Neewer からの回答
Happy to hear your feedback on your order. Thank you for shopping with us! We’re so happy you chose Neewer.
Thanks!
Neewer
Neewer からの回答
Glad to hear we were able to help with the invoice. Enjoy your boom arm and let us know if there is anything else we can help with.
Thanks!
Neewer
Neewer からの回答
Happy to hear your feedback on your order. Thank you for shopping with us! We’re so happy you chose Neewer.
Thanks!
Neewer
This is the third neewer item I've…
This is the third neewer item I've bought. Same good quality, same solid feel, and of course works reall well too. Definitely recommended
2026年4月16日
Neewer からの回答
We are thrilled to hear you happy with all of your purchases. Thank you so much for choosing Neewer!
Thanks!
Neewer
Neewer からの回答
We're so happy to hear you are enjoying all of your order. We truly appreciate your business and look forward to serving you again.
Thanks!
Neewer
Great product
What has made my experience great is that the product is perfect for my needs and it arrived in good time and in great condition!
2026年1月5日
Neewer からの回答
Happy to hear your feedback on your order. Thank you for shopping with us! We’re so happy you chose Neewer.
Thanks!
Neewer
I always come back again and again to…
I always come back again and again to buy from them
so that's why*****
2026年4月15日
Neewer からの回答
We love a happy customer! We truly appreciate your business and look forward to serving you again.
Thanks!
Neewer
Neewer il mio punto di riferimento
Non è la prima volta che acquisto da Neewer.com e mi sono sempre trovato benissimo, anche questa volta non fa eccezione. Per quanto riguarda l'illuminazione fotografica e accessori vari, Neewer rimane il mio punto di riferimento.
This isn't the first time I've purchased from Neewer.com, and I've always been very happy with the service, and this time is no exception. For photographic lighting, lens and camera accessories, Neewer remains my go-to.
2026年4月16日
Neewer からの回答
Thank you for your purchase. We're so happy to hear you are enjoying all of your Neewer gear. We’re so lucky to have customers like you!
Thanks!
Neewer
Neewer からの回答
Glad to hear the battery is working well for your needs. We truly appreciate your business and look forward to serving you again.
Thanks!
Neewer
Neewer からの回答
Thank you for your purchase and happy to hear you are enjoying the tripod. We truly appreciate your business and look forward to serving you again.
Thanks!
Neewer
Neewer からの回答
We are thrilled to hear you happy with the light kit. Thank you so much for choosing Neewer!
Thanks!
Neewer
You never know till you open the box..
Actually read several reviews on the tripod I purchased here. There was enough positive input to make the sale seem worthwhile. The 40% discount, made it a no brainer to finish the transaction. Prompt delivery, good communication, excellent packaging. The tripod is actually pretty well constructed and stable when extended. As with everything we buy, it's built to a price point. This was a good value for the money. This is more than good enough for everyday users. Consider this a good purchase.
2026年4月1日
Neewer からの回答
Happy to hear your feedback on the tripod. Thank you for shopping with us! We’re so happy you chose Neewer.
Thanks!
Neewer
Can not get the x11 to work with my…
Can not get the x11 to work with my android phone. It works fine with a iphone. Customer support lacks the knowledge of fixing the issue and said "some android phones dont work with it" You should have this stated somewhere on your site. This is the second different neewer product that i have purchased and both have been garbage
2026年4月16日
Neewer からの回答
We are very sorry to hear that you are having trouble with the teleprompter. We would love the chance to fix this for you. You can email us at service@neewer.com or contact our customer service team at +1 732-623-9777
Thanks,
Neewer
Neewer からの回答
Thank you for your purchase and happy to hear you are enjoying it. We truly appreciate your business and look forward to serving you again.
Thanks!
Neewer
Did not recieve package
2026年3月31日
Neewer からの回答
We are very sorry to hear that you did not receive your order. We would love the chance to fix this for you. You can email us at service@neewer.com or contact our customer service team at +1 732-623-9777
Thanks,
Neewer
Slow support and lost my package
Lost my package after like 4 days of no updates then took like 3 days to get any response from customer support, just buy from somewhere else
2026年3月31日
Neewer からの回答
We are very sorry about the shipping issues and delay in replies. We would love the chance to fix this for you. You can email us at service@neewer.com or contact our customer service team at +1 732-623-9777
Thanks,
Neewer
Schneller Ersatz bei Defekt
Nachdem mein FS300B einen Kurzen hatte musste Ersatz her - und der Kundenservice reagierte innerhalb 2 Tagen mit Bitte um Bilder. Gesagt, getan. Uwe weitere Tage später wurde ich nach meiner korrekten Adresse und einem weiteren Bild des Datums vom Quality-Check gefragt. Gesagt, getan. Innerhalb 2 weitere Tage stand der Ersatz unangekündigt vor meiner Tür, geliefert von Amazon (ursprünglich bestellt bei Neewer direkt).
Danke Merry für den herausragenden und reibungslosen Ersatz! Meine Bestellung betrug insg. knapp 700€ und das Licht lag bei ca. 280€.
Bis zum nächsten Mal ;)
2026年4月9日
Neewer からの回答
Very sorry about the initial problem but very happy to hear everything has been resolved. Hope you are enjoying the new light and we look forward to serving you again.
Thanks!
Neewer
Neewer からの回答
Happy to hear you are enjoying your Neewer lights. We truly appreciate your business and look forward to serving you again.
Thanks!
Neewer
Nice tripod height but the head is…
Nice tripod height but the head is crap. Swapping out the head.
2026年4月11日
Neewer からの回答
We are very sorry to hear that you are not happy with the tripod head. We would love the chance to fix this for you. You can email us at service@neewer.com or contact our customer service team at +1 732-623-9777
Thanks,
Neewer
Neewer からの回答
Thank you for your purchase and happy to hear you are enjoying the monitor screen. Thank you for shopping with us!
Thanks!
Neewer
Trustpilot エクスペリエンス
Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。
企業は、自動招待を介してレビューを依頼することができます。この方法で得られたレビューは、本物の経験に基づいたものであり、確認済みのラベルが付与されます。
他の種類のレビューについての詳細はこちらをご一読ください。
プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。
Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。
よいレビューを書くための8つのヒントをご覧ください。
確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。
レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します。