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レビュアヌのコメントを芋おみたしょう

5぀星のうち2の評䟡

Took 10 days to arrive. I emailed after 8 day and got no reply. Even though I ordered from an Irish website it was shipped from the Netherlands. The email I received after placing my order said my ord... もっず芋る

5぀星のうち5の評䟡

Great price on all products (inflatable pool& water slide) arrived in two weeks. It did take 3-4 days to get a generic confirmation email that the goods were dispatched. I did email the company before... もっず芋る

5぀星のうち1の評䟡

Ordered 2 parts for my Smeg Fridge Freezer on 3rd January. ONE part arrived on 13th January. Have been trying for nearly 3 days to get a response to both Web chat query and 3 emails. Not even an ackno... もっず芋る

5぀星のうち5の評䟡

I didn't realise at time of purchase I was buying from outside of Ireland as the website was .ie however, the postage was reasonable and shipping was quick. The item arrived in perfect condition, read... もっず芋る

3.2

たあたあ

TrustScore 5段階評䟡の3

93件のレビュヌ

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レビュヌ䟝頌の蚘録がありたせん

この䌁業は顧客にレビュヌを䟝頌しおいないため、レビュヌが党䜓の意芋を反映しおいない可胜性がありたす。

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3.2

すべおのレビュヌ

(93)

過去12か月のレビュヌ数: 11ä»¶

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5぀星のうち5の評䟡

Genuinely good service.

Wide range of genuine, easy to find Whirlpool spares. I ordered 2 glass shelves for a fridge and they were packaged very well and protected.
Delivery to Ireland was quick.
Great service.

2024幎8月8日
自発的なレビュヌ
5぀星のうち1の評䟡

Story of order placed July 6 
 in limbo 
 action after chargeback initiated 
 delivered August 1

July 6 - placed order, including my address. My card payment went through.
July 11 - Got mail from them asking me to confirm address. Replied with address. Message delivery failure because "the remote server is misconfigured". Initiated chat during which I was told my address was now recorded with my order. I would get a tracking number once the order was despatched.
July 15 - Initiated chat again as no delivery or tracking information. Was told it would be sent.
July 20 - till waiting ...
July 23 - initiated chargeback via PayPal
July 25 - mail from Nettoparts.ie with Delivery note and a tracking number
July 26 - mail from spare parts.co.uk with an invoice
July 27 - mail from PayPal saying I will get a refund
>>> I waited 
 used tracking number to monitor progress 

July 29 - PayPal refund appeared in my card account
August 1 - tracking indicated parcel out for delivery, it arrived around noon, contents correct and fitted.
@ 9:54 mail from Nettoparts.ie asking for confirmation of delivery address. @ 15:19 I replied saying I had got the goods 
 and a minute later 
 as I expected 
 mail delivery error “550 relay not permitted”

2024幎7月20日
自発的なレビュヌ
5぀星のうち1の評䟡

Shop somewhere else! Avoid Nettoparts!

I searched multiple websites looking for a fridge drawer. I found Nettoparts to have the item I needed. I ordered my fridge drawer based on the Nettoparts Fridge Model calculation tool on their website and placed my order. The information on the unit is very vague, apart from model numbers. Ie: no dimensions on any of their units.

The delivery didn't take long, so that was great. The item arrived in good condition and was packed well.

The drawer was the incorrect size and shape when I received my order. I have made contact multiple times and allowed them sufficient time to resolve the situation. However, it has been 5 days and I still don't have any solid information of a resolution to the incorrectly delivered item.

@Nettoparts, please help me to rectify my purchase.

It is now the 23rd of July, and I am still waiting for a solution to my problem. Nettoparts is in no hurry to resolve the issue. I guess they're hoping I'll give up and move on.

It's now the 12th of August and I still have not got any closer to resolving my problem.

Customer service does not exist with this company!

2024幎7月5日
自発的なレビュヌ
5぀星のうち5の評䟡

Well impressed

The entire process worked very smoothly from identifying the part required & placing the order to receiving the well-packaged item in a few days and fitting it.

2024幎7月3日
自発的なレビュヌ

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