Next Day Sofas レビュー 

768
TrustScore 5段階評価の4.5

4.6

レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち5の評価

Excellent, start to finish! I ordered purely based on the basis of next day delivery and was hoping for the best. I got the best! The website is easy to navigate, purchasing was straightforw... もっと見る

5つ星のうち5の評価

Very pleased with the sofas, good quality, comfortable and fit perfectly with the decor. I chose orange although I would describe the colour as ochre but it’s what I expected as I sent for a sample... もっと見る

5つ星のうち4の評価

Very smooth for the sending out of material samples to the ordering of the sofa. Very friendly staff and very helpful. However I would say the 3rd party delivery company need investigation as this... もっと見る

企業が回答しました

5つ星のうち5の評価

Ordered sofa and chair online on Sunday, confirmation email received shortly afterwards, very easy to use website. Good communication via email and text. Delivery arranged via Furdeco, email receive... もっと見る

企業情報

  1. 家具店

当該企業による記述

Next Day Sofas is offered by LVK Ltd, an established furniture retail business based in Sussex. We are dedicated to providing quality products to private customers at the lowest prices, and buy in bulk from the original manufacturers wherever possible. Our office is open from 8.30am to 5.30pm 7 days a week, and our friendly customer services team is committed to giving you the best service possible. If you have any questions at all about our products or delivery service, please give us a call.


連絡先

4.6

優良

TrustScore 5段階評価の4.5

768件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。

Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

4.6

すべてのレビュー

(768)

過去12か月のレビュー数: 38

レビューを書く
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5つ星のうち5の評価

Great service

They arrived on the day that they arranged and the two men were so polite and did a great job putting the sofas together. I am thrilled with the sofas and recommend the company!

2025年1月14日
5つ星のうち5の評価

Wentworth leather heat and massage reclining sofa

Great communication with this company. Bought a sofa, which did come damaged, and the leather was not the quality we anticipated. Sorted it out no problems at all. Swapped for a different one, slightly more expensive. Had it just over a week, and we ❤️ it. It's the Wentworth heat and massage 3 and 2 seather in grey. Although the massage doesn't really massage you. The vibration if very comforting when relaxing. Sends me to sleep in minutes. Leather is really nice to the touch, and very comfortable when sitting or laying in the recliner. I 100% recommend this purchase. It's AWESOME!!!

2025年1月12日
自発的なレビュー
5つ星のうち5の評価

Quality and good value

Made two phone calls to this company, each time the folk on the other end were very helpful and a pleasure to talk with. Ordered a two seater recliner and advised to opt for the two man delivery who in turn would bring the settee into the desired room, take it out of the packaging and put it together (at no extra cost) It's a comfy settee the recliner side is an added bonus and the dog loves the extra space aswell, bonus all round as I usually get pushed to one side. Delivery guys were also first class.
Anyone in doubt about this company ... don't be.

2024年10月22日
5つ星のうち1の評価

Leather peeks off arms and head area.

2 leather recliner armchairs purchased and within 12 months the arms and head rest were “ peeling”. Customer services were pleasant but said there was nothing they could do. I hate to think how the breed of cows are doing. Would never purchase from here again.

2024年10月14日
自発的なレビュー
Next Day Sofas ロゴ

Next Day Sofas からの回答

Dear Janet,

Thanks for taking the time to write a review about the chairs you purchased from us in 2020.

Thank you for taking my call earlier I am sorry the leather has started to fail after 4 years, there are a number of reasons this can happen but as it is so far outside of the manufacturer's warranty there isn't anything we can do at this stage.

Many Thanks
Lee Burridge
Customer Service Manager
Next Day Sofas
01273 917326




Many Thanks
Lee Burridge
Customer Service Manager
Next Day Sofas
01273 917326

5つ星のうち1の評価

Beware.

Beware.
The sofas are uncomfortable.
The returns process is weighted in favour of the company.
The sofa had minor 'nicks' upon inspection - they blame the customer for not mentioning this right away and thereby claim it to be of the customers making.
They will do all that they can to avoid their responsibilities - and will 'play dirty' if you get 'shirty'.
But, above all else, they are a misnomer - you will be extremely lucky to have one of their sofas delivered to your property and installed in the room of your choice on the next day... a week is more likely!

2024年10月11日
自発的なレビュー
Next Day Sofas ロゴ

Next Day Sofas からの回答

Dear Allan

Please can you remove your review, You are not our customer and your review is damaging to us as a business.

Please feel free to call us on 01273 917326 or place your review on the right company's profile.

Many Thanks
Lee Burridge
Customer Service Manager
Next Day Sofas
01273 917326

5つ星のうち5の評価

Ordered sofa and chair online on…

Ordered sofa and chair online on Sunday, confirmation email received shortly afterwards, very easy to use website. Good communication via email and text. Delivery arranged via Furdeco, email received on Thursday, then second email later on Thursday saying delivery would be Friday and specified time slot. On day of delivery phone call from Furdeco saying would be here in 45 minutes and they arrived spot on time.
Delivered with care, unpacked and set up
Great service all around

2024年9月15日
5つ星のうち5の評価

I would recommend this company to anyone wanting to buy a sofa.



After a bad experience as a result of purchasing a sofa, which was wrapped in packaging. The delivery team stated that it wouldnt fit through my standard front door and left with the sofa. I contacted Next Day Sofas to ask advice about a sofa I was interested in. I was informed that although the sofa came packaged, it accommodated the delivery. I bought the sofa bed version at a much dearer price. The manager rung me back to advice that this particular sofa came in tact in the packaging, after me having the bad experience, even though the sofa which I was originally interested in was cheaper. The difference in price was immediately refunded to my accout. Thank you so much for your help and support. I want to reiterate what I said over the phone. I only wish that I could let your superior know how your advice was so beneficial to me. Once again, thank you so much for helping me today.

2024年9月14日
自発的なレビュー

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