Jade was very helpful. What a lovely, happy and polite person she is. Nothing was too much trouble for her. Talking to her from Australia, which I wasn't expecting. I expected an email back in re... もっと見る
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Ordered a NINO card at the end of August 2024. got an email saying dispached but never received the tiem. No tracking information or any kind of communication and it's the beginning of October now. S... もっと見る
I had my query dealt with by a SUPBERB customer service person, NASH. She was polite, attentive, patient, helpful and clear in her explanation of what was required from me, in order to achieve... もっと見る
I completed the online form ok, but had trouble uploading the documents needed I called the helpline - answered straight away, who helped be immediately called back to confirm all was done proper... もっと見る
企業情報
当該企業による記述
Welcome to www.ninoDirect.com, your destination for seamless facilitation of UK National Insurance number acquisition. We specialize in expertly guiding individuals worldwide through the process of obtaining and updating their HM Revenue & Customs (HMRC) records, ensuring swift issuance of confirmation letters. Our dedicated team of professional advisors stands ready at our direct call centre, offering personalized guidance and support whenever you need it. We pride ourselves on our unwavering commitment to delivering unparalleled service, consistently striving to exceed our clients' expectations. At www.ninoDirect.com, we uphold a steadfast promise encapsulated in three core values: Simplicity, Speed, and Reliability. Our mission is to simplify the process, expedite your requests swiftly, and be a reliable partner throughout your National Insurance journey. As a service provider offering a suite of online services, we aim to streamline your experience. Discover the breadth of our services available at www.ninoDirect.com, tailored to meet your specific needs. For any inquiries or assistance, please don't hesitate to reach out to us at +44 (0) 333 014 7210 / info@ninodirect.com. We are here to ensure your National Insurance journey is as smooth and efficient as possible. Thank you for choosing [Your Company Name] for your National Insurance needs.
連絡先
3.6
まあまあ
804件のレビュー
ネガティブなレビューの 44％に回答しています
通常1カ月以上経ってから回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Jordan
Ninodirect team was great at communication and sorting everything out for me
2024年4月19日
自発的なレビュー
Except for the wait time for an agent…
Except for the wait time for an agent your service was very good.
Tiah was efficient, communicated clearly, explained the process without jargon and was patient which I appreciated.
2024年4月19日
自発的なレビュー
Happy customer service
Hi , I needed help on trying to get my national insurance number I rang Nino direct and got through to a woman called Tiah ,she changed some details on my application on the phone while speaking with her and all I had to do was upload passport copy and got an email back shortly saying processed I have to wait 15 working days ,Thank you very much Tiah
2024年4月15日
自発的なレビュー
The agent were very sympatic, comprehensive clear and patient !
The experience with the company was good, all my answers were responded and the agent help me a lot in the process.
2024年4月15日
自発的なレビュー
Amazing service
Amazing service, worker on the line was super helpful and efficient
2024年4月9日
自発的なレビュー
It´s a scam!
2024年4月8日
自発的なレビュー
Professional and courteous staff…
The agent/staff was professional and courteous.Had a firm grasp of my requests and didn't waste too much time.
Though I sent an email week's back and thought probably it got lost somehow but I guess the backlog delayed the response and it came in good time.
2024年3月26日
自発的なレビュー
Good to speak to tiah very helpful
Good to speak to tiah very helpful, would have been 5 stars but taking 15 days min to recieve
2024年3月19日
自発的なレビュー
Very prompt service
Telephone answered very quickly by the friendly, professional Farah. I needed a copy of my daughter's NI number as she had lost her's. I answered several questions and paid a fee to receive a paper copy and a plastic card. Very straightforward to acheive my request.
2024年3月8日
自発的なレビュー
Must say I’m confused by all the good…
Must say I’m confused by all the good reviews. I applied for a letter with national insurance number. Uploaded the documents, paid the money and got a confirmation number saying it was on the way. As I now live in Ireland it may take more than the 15 days. 3 MONTHS later and many emails more with no replies I still have no letter! I must say I feel scammed
2024年2月24日
自発的なレビュー
Thank you Jade…
The lady that dealt with my request was exceptionally courteous and helpful and as a result the experience was an absolute pleasure.Thank you Jade.
2024年2月22日
自発的なレビュー
A very helper service i believe her…
A very helper service i believe her name was Farah. was helpful and told me how and what to do.
2024年2月21日
自発的なレビュー
advisor was very helpful and patient…
advisor was very helpful and patient and was able to deal with my query
2024年2月20日
自発的なレビュー
Jade was very helpful
Jade was very helpful. What a lovely, happy and polite person she is. Nothing was too much trouble for her.
Talking to her from Australia, which I wasn't expecting. I expected an email back in response to my online questions regarding my national insurance number.
thank you so much for your help Jade.
Much appreciated.
Kind regards
Robert Fellows.
2024年2月16日
自発的なレビュー
The girl I spoke to was amazing!!++
2024年2月16日
自発的なレビュー
Trustpilot エクスペリエンス
Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。
企業は、自動招待を介してレビューを依頼することができます。この方法で得られたレビューは、本物の経験に基づいたものであり、確認済みのラベルが付与されます。
他の種類のレビューについての詳細はこちらをご一読ください。
プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。
Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。
よいレビューを書くための8つのヒントをご覧ください。
確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。
レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します。