Jade was very helpful. What a lovely, happy and polite person she is. Nothing was too much trouble for her. Talking to her from Australia, which I wasn't expecting. I expected an email back in re... もっと見る
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Ordered a NINO card at the end of August 2024. got an email saying dispached but never received the tiem. No tracking information or any kind of communication and it's the beginning of October now. S... もっと見る
I had my query dealt with by a SUPBERB customer service person, NASH. She was polite, attentive, patient, helpful and clear in her explanation of what was required from me, in order to achieve... もっと見る
I completed the online form ok, but had trouble uploading the documents needed I called the helpline - answered straight away, who helped be immediately called back to confirm all was done proper... もっと見る
企業情報
当該企業による記述
Welcome to www.ninoDirect.com, your destination for seamless facilitation of UK National Insurance number acquisition. We specialize in expertly guiding individuals worldwide through the process of obtaining and updating their HM Revenue & Customs (HMRC) records, ensuring swift issuance of confirmation letters. Our dedicated team of professional advisors stands ready at our direct call centre, offering personalized guidance and support whenever you need it. We pride ourselves on our unwavering commitment to delivering unparalleled service, consistently striving to exceed our clients' expectations. At www.ninoDirect.com, we uphold a steadfast promise encapsulated in three core values: Simplicity, Speed, and Reliability. Our mission is to simplify the process, expedite your requests swiftly, and be a reliable partner throughout your National Insurance journey. As a service provider offering a suite of online services, we aim to streamline your experience. Discover the breadth of our services available at www.ninoDirect.com, tailored to meet your specific needs. For any inquiries or assistance, please don't hesitate to reach out to us at +44 (0) 333 014 7210 / info@ninodirect.com. We are here to ensure your National Insurance journey is as smooth and efficient as possible. Thank you for choosing [Your Company Name] for your National Insurance needs.
連絡先
3.6
まあまあ
804件のレビュー
ネガティブなレビューの 44％に回答しています
通常1カ月以上経ってから回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
I really appreciate the way the lady…
I really appreciate the way the lady talk to me she was very help full and understanding If I’m to rate her I will rate her excellent thanks so much I will be waiting for my nin on my new address cause I change address to my new address which is post code is BL14SB and address is 4bridgewater street Bolton
2024年2月14日
自発的なレビュー
The lady I spoke to was very helpful…
The lady I spoke to was very helpful with a very cheerful personality, and very professional.
2024年2月14日
自発的なレビュー
Thank you very much for your help!
2024年2月9日
自発的なレビュー
Very very slick service
Very very slick service , got the number in literally minutes
2024年2月5日
自発的なレビュー
Helpful, professional and efficient !
If we bypass the 35 minutes listening to hold music, the service was excellent !
Tiah asked clear, concise questions to get the information required and within 20 minutes had processed applications for both my children.
For context my kids are dual national young adults who lived in the UK for three years as children so are eligible for NINOs. Tiah checked all the personal and background information needed, gave me options as to the delivery of the NINOs and assisted with the payment and the uploading of the supporting documentation.
Customer service excellence - thank you Tiah :)
2024年1月31日
自発的なレビュー
Super helpful and patient with my…
Super helpful and patient with my request! Thank you : )
2024年1月24日
自発的なレビュー
Efficient, quick service for lost NI replacement
Tess was polite helpful and efficient extremely patient even though we had a very poor line connection.
Transaction was done quickly and completely. Thank you.
2024年1月23日
自発的なレビュー
Lady who called me was helpful…
Lady who called me was helpful informative and understanding of the fact I was unsure of procedure. Thank you for your help
2024年1月18日
自発的なレビュー
Person on the phone was nice,patient…
Person on the phone was nice,patient and helpful and spoke clearly.
2024年1月15日
自発的なレビュー
Patience
He was really patient with me and explained all the information in great detail.
2024年1月15日
自発的なレビュー
Be careful when making a payment to them, they do not refund
I filled out the form and payed 25£ at checkout after few days they sent me an email stating that my payment didn't went through but I've noticed the reference number was wrong I wrote them a message they completely ignored, I called them all I hear is some random music while you wait for them to pick up, they either tried to scam me twice or just can't manage theyr payments.
It's been almost 3 months I still haven't received my letter from them and they don't give you a refund.
Better pay 50£ to a local law firm to make a NIN letter for you than spend 25£ and get NOTHING!
2023年10月11日
自発的なレビュー
www.ninodirect.com からの回答
Hi Roman, we're sorryy to hear aboput your experience.
Unfortunately we have not been able to locate your account on our systems. It could mean that you have paid a different company which may offer a similar service.
We would be delighted to assist with your querry if you are not able to contact the company you have used to make your application already.
Please contact +44333 014 7210 at your earliest convenience so we can discuss this matter further.
Kind regards,
Admin Team
the person that was helping was lovely
the person that was helping was lovely, patient, efficient and helped me get the forms filled straight away. such a relief!
2024年1月9日
自発的なレビュー
Help me immensely with recovering stuff…
Help me immensely with recovering stuff and I can return for more help.
2024年1月8日
自発的なレビュー
Very fast and nice talking to her
2024年1月4日
自発的なレビュー
Andy was very helpful and informative.
2024年1月4日
自発的なレビュー
Nasha was very helpful and the…
Nasha was very helpful and the application process was easy and didn't take any time.
2023年12月13日
自発的なレビュー
Excellent service
2023年11月5日
自発的なレビュー
Nash was very Helpful
Nash was very patient and helped me with my application, everytime i was sending the incorrect ID, she would ring me and tell me it was incorrect. She helped me till i got it right. She was very very good and i really appreciate her kindness.
2023年12月4日
自発的なレビュー
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