Nixon レビュー 

He comprado un artículo en la web de Nixon y me es imposible realizar la devolución del mismo.
Solicito la devolución, como anuncian en su web, y me facilitan una pegatina de devolución con código invalido que no sirve. La única solución que dan es que yo mismo me ponga en contacto con la empresa de mensajería a través de un teléfono de pago 902. Además la empresa de mensajería con la que trabajan (DHL service) otro desastre con oficinas que anuncian y no existen etc.
Por mi parte han perdido un cliente para siempre,ni un artículo más de esta marca

J'ai commandé un sac de voyage sur le site Nixon. Je suis ravie de la qualité de l'article, des informations de suivi et de la rapidité de la livraison. Je ne comprends pas les autres avis négatifs. Sans doute me serais-je méfiée si je les avais lus avant mon achat!

Once again, Nixon doesn't stand behind their watches. Bought the Grateful Dead 3 Bear head watch. A number of years ago I had been given a Nixon watch as a gift. The band was cheap and slipped off and I lost that watch. I contacted Nixon who told me as I didn't have the receipt they would do nothing about it. My Grateful Dead watch also fell off. I had the receipt from them as I had ordered it directly from the company. I contacted them telling them this and they said they won't cover it. No matter what you tell them; if you have a receipt or not, they'll use some flimsy excuse to not make their cheap craftsmanship watch loss good after it has failed. Buyer beware! Don't trust their products!

Horrible product. Tide watch died in less than a year. Was not repairable according to Nixon who I chased for 2.5 months for an answer. Customer service blamed me for their faulty product. Buyer beware…please do not fall victim to this company who peddles poorly crafted product, than offers no solution to replace or repair. Shame on Nixon.

I've bought from nixon on 3 occasions now as I love their products, however on my last purchase they have charged me twice. I have reached out to them to ask they remove the second pending payment as my bank is holding it for them but they have been extremely unhelpful and not looked into it for me. Its not a great time of year to be charged twice on an expensive product!

Brand new watch, under warranty, paid 150€
Defective - asking for 220€ repair fee
Crooks!!! Keep out !!

I hate that I had to give this company a 1star because that’s a great big LIE this company sells bull crap products there false advertising it takes a long time to get your merchandise and then it doesn’t fit like the advertisement says DO NOT ORDER FROM THIS COMPANY ITS PURE GARBAGE

I have a Sentry Chrono, unfortunately, the battery lasts less than a year. I sent it over to Nixon as they offer battery replacement and reseal service, so the watch stays waterproof. Almost two months later I don't hear anything from them. I emailed, no answer. So I called, and they returned my watch, without changing the battery. I received no email, nor any sort of communication, that tells me how or when they will refund my money. What a waste of time. Can I sue them for their inability to service a paid customer?

I bought a Timeteller P.
A year later it stopped working.
It was sent back to Nixon HQ for repair.
Nixon responded saying the watch was permanently broken and couldn't be fixed.
They kept the watch.
I was offered a voucher - 50% of the value of the watch.
The voucher had a month before expiry

What a difference a couple of years makes. When Nixon was in Encinitas, I could bring one of my several Nixon watches in for service, get a print out and get my watch serviced within a week or two. Batteries were replaced on site. Their service has gone way downhill. I sent my watch to Carlsbad over a moth ago, called three times and cant get a call back or an email. Guess my relationship with Nixon is over.

If I could provide zero stars I would...

Nixon are a awful company to buy from and deal with...

I ordered a watch for a birthday present for someone and the watch arrived dead..

Now supplying dead watches to people might Nixon's thing but it certainly is not mine...

Contacted nixon via Facebook and email for them to say send the watch back to be fully serviced,replaced or fully refunded.. but as I'm in the UK it's going to cost me to send it back to them...
For goods that never worked in the first place?! I don't think so!

Free returns should be in place for goods not fit for purpose.This is now a trading standards issue with Nixon and I intend to take it further.
Faulty goods act.

It's a Con.

I work for Nissan and its like selling a brand new car without a battery and asking the customer to pay extra for it.. It just does fly with me.

Get off your ass nixon and sort your s**t out!!

Never going to look at anything from Nixon ever again because of the poor customer services!

Vorsicht! Auch wenn die Webseite einen seriösen Eindruck macht, ich wurde tatsächlich abgezockt. Die bestellte Uhr in scheinbar guter Qualität kam an, musste aber gekürzt werden, das hat 20 Euro gekostet, dann ist ein Stift rausgefallen, laut Service sollte diese Reparatur nichts kosten, jetzt habe ich einen Kostenvoranschlag für 27€ erhalten. Kein Anruf unter dieser Nummer, wenn man dort anrufen will. Der Chat funktioniert nicht.
Nachtrag: ich musste nach Nachfragen die Reparatur doch nicht selber bezahlen. Immerhin. Bin gespannt, wie lange die Uhr hält.

Absoluter schlechtester Ruecksendeservice. Ich versuche seit Mitte April eine Uhr per DHL Express mit dem mir zugesandten Label zurückzusenden. Jedes Mal kommt die Uhr am nächsten Tag wieder zurück mit der Begründung, dass es das falsche Label sei. Als ich das 1. Mal den support anschrieb, bekam ich keine Antwort. Auf eine 2. Email hin, sagte man mir, dass das Label korrekt sei. Nun kam die Uhr eben wieder zurück, die auf der Interseite angegebene Nummer existiert nicht und im Chat antwortet mir auch niemand. DESWEGEN: Hände weg von Nixon.

Montre Nixon Heat
C'est la galère pour régler l'heure et accéder aux différentes fonctions. Les boutons répondent de manière aléatoire. Et lorsque l'on veut éclairer l'écran, en appuyant simultanément sur les deux boutons, c'est presqu'à chaque fois l'heure du deuxième fuseau horaire qui s'affiche. J'ai cru que c'était un problème particulier à ma montre, mais en consultant les avis, j'ai vu que d'autres clients signalaient les mêmes dysfonctionnements.
J'ai donc renvoyé la montre et demandé le remboursement.
Ce remboursement a été fait assez rapidement, dans un délai de 8 jours.

.Over the years Nixon has provided me with the best "the best" customer service and aftermarket service in all of my time in retail.I am sincerely grateful and will only buy Nixon watches and accessories from here on in.
Quality, honesty and an awesome product.
Great brand!

Not told return from UK have to sent back to France with huge costs. Item tracked and reported delivered back to them 2 weeks ago and still no refund. Disgusting customer service from a once love brand. Will be telling others to avoid. Have a friend who is a UK stockiest in his skate shop and even he has had problems and will be no longer selling there items.

UPDATE: After 9 minutes of waiting, someone answered which they automatically knew who I was and told me I’d receive a new tracking number within a few hours. The excuse was the tracking number was a duplicate which was sent to everyone.

I ordered the Time Teller watch and immediately received an email the next day stating it was shipped. When I checked the tracking number, it was an old one from August which was delivered to NM! I managed to get someone on the phone the first call; however, I was told I’d receive a callback and never did so I decided to call back. Now it’s been difficult to get someone!

Bought a product thinking that it'd be shipped within the UK, thought I'd have a quick browse of the returns policy to ensure returns were free. The website had a block stating returns can be made within 30 days and a block on how to return with just a few easy steps. I did not notice the footnote stating the exclusion countries so now have to cough up 15 quid to return my item to the Netherlands.

Customer services dont care and just say it's in there terms and conditions. Massively disappointing customer service which is a real shame as the products are nice.

UPDATE: Thank you a-hole Brexit voters!

Because of you people, dealings with the EU means customers like myself have to suffer longer delivery times, longer refund timings and process. A parcel that was picked up 10days ago has been sat at a DHL facility in the Netherlands due to customs delay and is expected to reach the return facility NEXT WEEK! Which means I won't be getting my refund of over £200 till the END OF AUGUST! 🤬🤯

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If there was a way to give this a numerical rating, Nixon would get a big fat ZERO. Tried calling their customer services hotline +335 5843 5917 and it says "For English dial 1" - the recorded instruction is in French. If you go online to find out the return policy if based in the U.K. and all you get is an instruction to add 3 copies of the invoice and return to their facility in the Netherlands but there is no instruction on what to add on the invoice or a link to a courier. Nothing. What a mistake!