Nawaie Motoring ロゴ
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Nawaie Motoring レビュー 

273
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TrustScore 5段階評価の5

4.8

カーディーラー
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プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち5の評価

Overall great experience in purchasing my bmw at Nawaie motoring. Branch manager helped and mainly my salesman Cullie played a big part in ensuring the process was as smooth from start to finish. Wo... もっと見る

5つ星のうち5の評価

From first contacting to arriving to view 2 cars we was approached by Kully who was very helpful. He helped us sort finance on the car we chose. His customer service was excellent.

5つ星のうち5の評価

I can’t recommend Nawaie Motoring enough. Even though I didn’t buy my car from them, they still went above and beyond to support me and help get everything sorted. They offer excellent advice,... もっと見る

5つ星のうち5の評価

First time buying a car and I had such a pleasent experience here! Highly recommend, thanks guys!!

企業情報

  1. カーディーラー

当該企業による記述

Established since October 2012, Nawaie Motoring started with just one showroom – opened in London. Nawaie Motoring has grown by acquiring another site in West Midlands and currently has a fleet of over 150 vehicles. Not only just a car dealership, but Nawaie Motoring has a Mechanical Team and a Vehicle Body Repair Shop to ensure Quality Assured vehicles. As part of the AA dealer promise programme, we set ourselves apart by offering a great range of used vehicles that are packaged with a Comprehensive Warranty Coverage, Aviva Driveway Insurance and AA Breakdown Cover. Most importantly, customer satisfaction really matters to us, and this doesn’t just apply up to the point of sale, it goes beyond that with a great after sales service. Buy with confidence with our 5 Day Money Back Guarantee & Extended Warranty on our vehicles. You will also benefit from 5 Days Driveaway Insurance, 12 Months AA Breakdown Cover and Nationwide Delivery Options.

連絡先

4.8

優良

TrustScore 5段階評価の5

273件のレビュー

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4.8

すべてのレビュー

(273)

過去12か月のレビュー数: 172件

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5つ星のうち1の評価

⭐ AVOID THIS COMPANY

⭐ AVOID THIS COMPANY – Dangerous Vehicle & Zero Accountability

How a company looks after you after the sale says everything—and unfortunately, my experience shows this company does not care about customer safety or responsibility.

The fact I was made to complete the review before even viewing the vehicle speaks volumes!

I purchased a Renault Zoe and collected it on 01/10/25. The heating and A/C were not working from day one, and I agreed to return it after my pre-booked 14-night holiday (15/10/25–29/10/25) because I was told the repairs might take several days. In the meantime, I only used the car for short local trips—home to school and back.

On the day of the incident, I took the car onto the M6 northbound (J9–7, variable speed limit 60mph). Without warning, I heard a rattling/knocking noise—then the entire wheel flew off the car. Not a blowout—the whole wheel detached, sending the car scraping along the motorway for 15–20 metres. It also caused serious damage to the front passenger side and potentially the structure of the vehicle.

The RAC technician confirmed it was a mechanical issue, stating the wheel could not have been secure for this to happen. The report referenced wheel nuts, studs, and bolts. He even said how lucky we were the car didn’t flip, because this could have easily caused severe injury or worse.

The most frightening part? My children had been moved to my husband’s car just 45 minutes earlier. The thought of what could have happened doesn’t bear thinking about.

Instead of taking accountability, Nawaie Motors suggested someone tampered with the wheel nuts in a secure airport car park. An unbelievable and insulting explanation considering the RAC’s findings.

My insurance company has now written the car off. After just 29 days of ownership, I’m left with:
• £250 insurance excess
• Increased premiums
• £700 shortfall between the finance settlement and the insurance payout
• And no car at all

This has been an incredibly stressful, dangerous, and costly experience. A company that hands over a car in this condition—and then deflects blame instead of taking responsibility—is one I would tell anyone to avoid at all costs.

2025年10月29日
自発的なレビュー
Nawaie Motoring ロゴ

Nawaie Motoring からの回答

Hi Roxanne,

Thank you for sharing your experience. First and foremost, we are truly relieved that no one was hurt. We fully appreciate how frightening this incident must have been, and we never take matters involving customer safety lightly.

Regarding the heating issue, we had already agreed to repair it and were simply waiting for your return from holiday so the vehicle could be brought to our garage showing our commitment to post sales customer service.

All our vehicles go through our full preparation process before sale, including a 150-point inspection, a two-junction motorway test drive, a ramp check, and a fresh MOT completed by an independent garage which was carried out three days before collection. The car had also been driven approximately 350 miles after purchase and remained parked for some time at a commercial parking.

Following a detailed review with your finance company, it was mutually agreed that the issue was not present at the point of sale. As this incident occurred after handover and the nature of the issue being outside our control, we are unable to accept liability for the resulting damage. Nevertheless, we still offered to assist by carrying out repairs at a discounted trade rate which was not accepted.

We understand how stressful this situation has been and we sympathise with the inconvenience caused. We remain committed to providing a professional and fair service to all our customers, and we are always open to constructive discussion should you wish to speak with us further.

Regards
Support

5つ星のうち5の評価

Absolutely brilliant service

Absolutely brilliant service, seen what I wanted online, booked an appointment was in and out within an hour. Would definately buy from these guys again, very freindly and welcoming, extremely proffessional. Even did a last check on the car with tyre pressures etc.

2025年11月22日
自発的なレビュー

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