Nawaie Motoring レビュー 

274
TrustScore 5段階評価の5

4.8

レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち5の評価

Overall great experience in purchasing my bmw at Nawaie motoring. Branch manager helped and mainly my salesman Cullie played a big part in ensuring the process was as smooth from start to finish. Wo... もっと見る

5つ星のうち5の評価

I can’t recommend Nawaie Motoring enough. Even though I didn’t buy my car from them, they still went above and beyond to support me and help get everything sorted. They offer excellent advice,... もっと見る

5つ星のうち5の評価

From first contacting to arriving to view 2 cars we was approached by Kully who was very helpful. He helped us sort finance on the car we chose. His customer service was excellent.

企業情報

  1. カーディーラー

当該企業による記述

Established since October 2012, Nawaie Motoring started with just one showroom – opened in London. Nawaie Motoring has grown by acquiring another site in West Midlands and currently has a fleet of over 150 vehicles. Not only just a car dealership, but Nawaie Motoring has a Mechanical Team and a Vehicle Body Repair Shop to ensure Quality Assured vehicles. As part of the AA dealer promise programme, we set ourselves apart by offering a great range of used vehicles that are packaged with a Comprehensive Warranty Coverage, Aviva Driveway Insurance and AA Breakdown Cover. Most importantly, customer satisfaction really matters to us, and this doesn’t just apply up to the point of sale, it goes beyond that with a great after sales service. Buy with confidence with our 5 Day Money Back Guarantee & Extended Warranty on our vehicles. You will also benefit from 5 Days Driveaway Insurance, 12 Months AA Breakdown Cover and Nationwide Delivery Options.


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4.8

優良

TrustScore 5段階評価の5

274件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

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ネガティブなレビューの 50%に回答しています

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4.8

すべてのレビュー

(274)

過去12か月のレビュー数: 172

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5つ星のうち5の評価

Matt was superb

Matt was superb. Extremely helpful, very easy going and made our purchasing experience a pleasure. We chatted about all sorts and I could tell that he’s a good honest guy. Highly recommended if you’re looking for a car and don’t want to feel pressured.

2025年10月17日
自発的なレビュー
5つ星のうち1の評価

Unpleasant

Here goes my experience, overall transaction went well. Car was more or less what was advertised, its not a brand new car so, wasn't too picky.Be mindful and ask them to see the car cold. Mines was warmed up ( "as they washed it " car was at 90° when i arrived ) even though i had asked for it and that stopped me from noticing that the glow plugs needed replaced as car was shaking on cold start up.Would it have been a deal breaker for me ? No,more the fact it was hidden. Please pay attention to milage. Mines was advertised as almost 800 less,i noticed it and we came to an agreement. Again, not a crazy thing,but creates an image. Once you buy the car , they will do everything to not let you out of their office until you leave a sales review . Maybe because they know things could go south afterwards ? I found that rude and unprofessional. Lastly , my car was serviced by them prior the sale to only find that oil sump washer was crashed by over tightened sump plug bolt which was also loose causing an oil leak . This was not picked up on immediately, however,when it was , the car had lost close to 3 litres of oil already in 6 weeks since buying . Asper their advice, i reached out to the warranty they supply and it does not cover things like this so was left with a hope of their understanding of their mistake to refund me for new oil, filter and sump plug + labour of course. The cost was only £131. I did supply them with invoice, photos of leak etc . It has been around 40 days since me first reporting it and i am still getting ignored. I live 500miles from branch. So that does complicate things a little ,but not too much if you are willing to resolve things.They called me once which i missed and sent me a text to call back ,but i requested to deal via email only and its back to silent treatment to this moment. This was Birmingham branch. While their cars may be ok, their aftercare and servicing skills need brushed up big time. If i was closer , i could physically walk into branch every day until it was resolved ,however, being a distance buyer, has its disadvantages. Based on the above, i would not recommend using them ,purely if the issue turns out to be something bigger. To me this is greed over customers rights and common courtesy to keep your busines well respected even when things dont go as planned,all for a sake of £100 basically.

2025年8月29日
自発的なレビュー
Nawaie Motoring ロゴ

Nawaie Motoring からの回答

Dear Arturs Rusnaks,

Thank you for your review. We’re glad to hear that the transaction went smoothly overall and that you were satisfied with the car’s condition. However, we’d like to clarify some of the points raised.

The car has been driven approximately 4,000 miles since its last service, and all major components including the engine, gearbox, and suspension remain in good condition. The issue you experienced involved a sump bolt washer, a small component that was likely due for replacement given the car’s mileage of nearly 100,000 miles.

We absolutely understand that things can occasionally go wrong with a vehicle despite the test drives and ramp checks that we carry out before advertising and always strive to assist our customers where possible. In your case, we responded to your email and attempted to call you, but you requested to continue communication via email only, for record purposes, as you mentioned potential legal action. While we respect your right to do so, an aggressive or threatening approach makes it challenging to provide the level of support we normally extend to our customers.

Please rest assured that we have a strong record of helping customers resolve issues fairly and promptly when approached cooperatively. We also provide a 14-day no limit warranty should our customers find any issues with their new purchase. We would have been more than happy to assist you in the same way had circumstances allowed.

We appreciate your feedback and will continue to work hard to deliver the best possible service to all our customers.

Regards
Support

5つ星のうち5の評価

Fantastic service from Nawaie Motoring

Fantastic service from Nawaie Motoring. Abdul and Haroon have been very professional and very patient with all our queries. I would recommend them to any one looking to purchase their next car. Thanks for the good car.

2025年10月10日
自発的なレビュー
5つ星のうち5の評価

Brought my car from this garage nearly…

Brought my car from this garage nearly a month ago now and Haroon who did the sale for me was very polite and patient on the day I went to pick my car up. I had forgotten to call him and say I was on my way down as I live over an hours drive. He managed to get the car all cleaned and sorted out for me on my arrival even on the short notice of me saying I was only 15mins away. Everything went fine. I love my car and couldn't of brought it from a more helpful and friendlier guy 🙂

2025年9月4日
自発的なレビュー
5つ星のうち5の評価

Impressed

Just bought a car from this dealership. Professional and friendly throughout. Can’t comment on after sales at this point as only just bought it. I can say the car was as described, good body work and general condition throughout and all electrics, air con etc works fine. Didn’t bother trying to haggle as the car was a fair price compared to similar cars of age and mileage and MOT history check confirmed the car had no previous issues to be concerned about which is often not the case with used cars. I was happy enough to reserve the car without seeing it due to good reviews and feeling confident when talking to Matt on the phone, the service history and the video he sent me. Haroon completed the sale on a Sunday and was friendly and polite. There is a fee for paying on credit card which I hadn’t been made aware of so I paid the majority on debit card and the fee was waived for the remainder. My impression of dealing with this company so far is honest, friendly and professional selling quality used cars so no complaint from me.

2025年9月28日
自発的なレビュー

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