Incredible service as always by Nodax! I don’t normally leave reviews, but just had to with this incredible company. They answered all my questions super quickly and went above and beyond in their ser... もっと見る
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Unfortunally I only received a partial delivery on a Friday, due to issues with the courier company. Damian and Magda, were not prepared for me to spend the weekend with any bed to slee... もっと見る
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What an absolute pleasure to be a customer and buy a bed from this company. I couldn’t recommend them or compliment them enough. Magda and Damian have been extremely kind and helpful from start to f... もっと見る
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We've had a Nodax bed for over 5 years and it is still in excellent condition. We recently moved house and unfortunately lost two of the bed's supporting legs during the move. We contacted Nodax to as... もっと見る
企業が回答しました
企業情報
当該企業による記述
At Nodax, we believe that strong, beautiful furniture begins with a solid foundation — not just in design, but in the story behind it. From the very beginning, we’ve been driven by one simple purpose: to create handcrafted wooden bed frames that are strong, timeless, and made to last. Today, we still honour that same commitment to care, quality, and craftsmanship. While our product range has expanded to include underbed drawers, bedside cabinets, chests of drawers, wooden dog beds, and other bedroom essentials, we’ve never lost sight of our values. Every piece of furniture we make is handmade in the UK, crafted with care, and backed by our 10 year guarantee. We don’t just build beds — we build trust, and that’s what keeps our customers coming back. We’re proud of our journey — and even more proud to serve people who value long-lasting quality, thoughtful design, and genuine customer care. Thank you for being part of the Nodax story.
連絡先
Cornfields Barn 1, Sibleys Lane, CM6 2NU, Thaxted, 英国
- 07926223398
- sales@nodax.co.uk
- nodax.co.uk
4.9
優良
324件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Great product, great service
It was great being able to select the delivery date when we placed the order. Having placed the order, we received a phone call from the company to clarify/correct something - brilliant. The goods arrived, and the quality of the materials and the kit (clear instructions and how it all went together, etc) was excellent. Would definitely recommend.
2024年9月10日
Nodax UK Ltd からの回答
Dear Jonathan,
Thank you for your fantastic feedback! We're so pleased to hear that you appreciated the ability to select your delivery date and found our communication helpful. It's also great to know that the quality of the product, instructions, and assembly process met your expectations. Your recommendation means a lot to us, and we're grateful for your support. If you ever need anything in the future, please feel free to get in touch!
Kind regards,
Magda
Nodax UK LTD
Our small double bed and comfortable…
Our small double bed and comfortable mattress are exactly what we wanted and we are particularly grateful to Damian who carried it all up a very steep path and lots of awkward stairs to our loft room. He kindly put the bed together for us and was helpful in every way. Would highly recommend this company for the quality of their products - the bed looks really solid and attractive - and their excellent customer service. Thank you
2024年9月6日
自発的なレビュー
Nodax UK Ltd からの回答
Good Morning,
Thank you so much for your excellent feedback! We're thrilled you're happy with your new bed and mattress and that the delivery and assembly went smoothly. We’ll surely pass on your kind words to Damian—he'll be delighted to know his efforts made a difference. It’s great to see that you're pleased with the quality and appearance of the bed, and we genuinely appreciate your recommendation. If you need anything else, don’t hesitate to reach out. Thanks again!
Kind regards,
Magda
Nodax UK LTD
Great
The bed looks great. It arrived flat-packed in three parts so I was able to carry it into my flat by myself. It was easy to assemble. The order and delivery process was smooth.
2024年8月26日
Nodax UK Ltd からの回答
Dear Lubica,
Thank you for your feedback! We’re thrilled to hear that you love the look of your bed and that the delivery process was smooth. It's great to know that the flat-pack design made it easier for you to manage.
If you have any further questions or need assistance, feel free to contact us.
Kind regards,
Magda
Nodax UK LTD
Great company - highly recommend
We bought an absolutely beautiful bed from this company. It's stunning; really good quality at a reasonable price. The customer service is second to none - we were able to bring our delivery forward by two weeks. Delivery service was also perfect.
The only complaint is that the instructions for the bed were unclear and confusing. Once we had sorted them out, it was simple to build the bed.
All in all, highly recommend
2024年8月29日
自発的なレビュー
Nodax UK Ltd からの回答
Dear Vicky,
Thank you for your feedback! We’re delighted you love the bed and had a positive experience with our customer service and delivery team. We appreciate your honesty regarding the assembly instructions and will work on making them more transparent for future customers. Your recommendation means a lot to us, and we’re glad to have exceeded your expectations!
If you have any further assistance, feel free to reach out!
Kind regards,
Magda
Nodax UK LTD
Great product great service
From start to finish the service has been impeccable, we are so pleased with the look and quality of the bed. The service we received included putting the bed together and taking all the package away. We would absolutely recommend Nodax.
2024年8月21日
Nodax UK Ltd からの回答
Dear Tracey,
Thank you so much for your kind words! We’re thrilled to hear that you’re pleased with the look and quality of the bed and the service you received. Our team takes pride in providing a seamless experience from start to finish. Your recommendation means a lot to us, and we’re grateful for your support. If you need anything else in the future, please don’t hesitate to reach out!
Kind regards,
Magda
Nodax UK LTD
Bed and delivery were great, but missing bit.
Bed and delivery were great. I haven't had any response to my message informing you that one of the metal semi-circular fittings was missing.
2024年8月13日
Nodax UK Ltd からの回答
Dear Martin,
Thank you for your feedback and for letting us know that the bed and delivery met your expectations. We sincerely apologize for the lack of response regarding the missing metal semi-circular fitting.
This isn't the experience we want for our customers, and we're sorry for any inconvenience this has caused. We will address this immediately and arrange to send you the missing part as soon as possible.
Thank you for bringing this to our attention. We appreciate your patience and understanding and are committed to resolving this quickly.
Kind regards,
Magda
Nodax UK LTD
Nodax UK Ltd からの回答
Good Afternoon,
Thank you for your feedback! We're pleased to hear that you found the installation process easy and that you're happy with the product.
If you need any further assistance, feel free to reach out. We're here to help!
Kind regards,
Magda
Nodax UK LTD
Reasonable price for a solid bed frame
Reasonable price for a solid bed frame. 100% solid for all components. The bed slats are strong and sturdy. There are 4 strong supportive legs, NOT one. Very happy.
2024年7月28日
Nodax UK Ltd からの回答
Dear Minh,
Thank you for your great feedback! We’re delighted to hear that you’re very happy with the solid construction and reasonable price of your bed frame. It’s wonderful that the sturdy bed slats and four supportive legs have met your expectations.
If you ever need any further assistance, please don’t hesitate to let us know. We appreciate your business and look forward to serving you again!
Kind regards,
Magda
Nodax UK Ltd
Amazing customer service
We've had a Nodax bed for over 5 years and it is still in excellent condition. We recently moved house and unfortunately lost two of the bed's supporting legs during the move. We contacted Nodax to ask whether they sold spare parts and they generously sent us new supporting legs completely free of charge and within two days. This is truly brilliant customer service and has saved us from having to buy a whole new bed. Thank you so much!
2024年8月7日
自発的なレビュー
Nodax UK Ltd からの回答
Dear Katie,
Thank you for sharing your wonderful experience! We’re thrilled to hear that your Nodax bed has remained in excellent condition for over five years. We understand how stressful moving can be, and we’re glad we could help by providing the replacement supporting legs at no cost and on time.
Your satisfaction is our top priority, and it’s great to know we could save you from the hassle of buying a new bed. Thank you for choosing Nodax, and if you ever need anything else, we’re here to assist.
Kind regards,
Magda
Nodax UK Ltd
Nodax UK Ltd からの回答
Dear Sean,
Thank you for your positive feedback! We’re glad to hear that you were pleased with our quick delivery and good communication. Your recommendation means a lot to us.
If there’s anything more we can do for you, please don’t hesitate to reach out.
Kind regards,
Magda
Nodax UK Ltd
Great, sturdy bed
Very happy from start to finish with the order, delivery and quality of goods supplied. Can't wait to sleep in my new bed
2024年7月31日
Nodax UK Ltd からの回答
Dear Annie,
Thank you for sharing your wonderful experience! We're delighted to hear that you're very happy with every aspect of your order, from start to finish. We’re sure you’ll enjoy your new bed and have many restful nights.
If you need any further assistance, we’re here to help. Thank you again for choosing us!
Kind regards,
Magda
Nodax UK LTD
Very informative highly recommend
Very informative, great quality and delivered earlier than expected. Would highly recommend
2024年7月30日
Nodax UK Ltd からの回答
Dear Ali,
Thank you for your fantastic feedback! We’re thrilled to hear that you found our service informative and that the quality of our product met your expectations. It’s always a pleasure to exceed delivery timelines, and we’re glad we could do that for you.
If there’s anything else we can assist you with, please feel free to reach out.
Kind regards,
Magda
Nodax UK Ltd
Great customer service
Great customer service. Head and footboards of my bed had some issues, they were immediately replaced and overnighted.
2024年7月15日
Nodax UK Ltd からの回答
Dear Yannick,
Thank you for your kind words! We’re glad to hear that our customer service team could quickly resolve the issue with your bed. Your satisfaction is our top priority, and we're pleased we could get the replacement head and footboards to you overnight.
If you need anything else, please don’t hesitate to reach out. We appreciate your business and look forward to serving you again.
Kind regards,
Magda
Nodax UK LTD
Highly recommended
Great service and free delivery to Cornwall on a date of our choosing. So convenient.
Haven't tried the bed yet but it looks great in the photos of our holiday lodge.
Would definitely recommend the company and have already done so to the management of our holiday park.
2024年7月2日
Nodax UK Ltd からの回答
Dear Anne,
Thank you so much for your kind words and for taking the time to share your experience! We’re thrilled to hear that you found our service convenient and that the free delivery to Cornwall was a success.
We’re glad the bed looks great in your holiday lodge and hope it exceeds your expectations once you try it out. Your recommendation means a lot to us, and we truly appreciate you spreading the word to the management of your holiday park.
If there’s anything else we can assist you with, please don’t hesitate to reach out. We look forward to serving you again.
Kind regards,
Magda
Nodax UK LTD
Good quality products
Good quality products , the company even agreed to widen the 135 cm bed frame slightly in order for our 140 cm mattress to fit and it fitted perfectly. Quick delivery. Altogether, very satisfying
2024年7月8日
Nodax UK Ltd からの回答
Dear Jean-Paul,
Thank you for your fantastic feedback! We're delighted to hear that you're satisfied with the quality of our product and that the customized bed frame fits your mattress perfectly. We're also pleased that you appreciated the quick delivery. If you need anything else, please feel free to reach out.
Kind regards,
Magda
Nodax UK Ltd
Nodax UK Ltd からの回答
Dear Michael,
Thank you for your kind feedback! We're pleased to hear you appreciated the communication during your order and that you are happy with the quality of the frames. If you have any further needs, please let us know.
Kind regards,
Magda
Nodax UK Ltd
Great quality and value for money
Great quality and value for money. Fast delivery, highly recommended!
2024年7月11日
Nodax UK Ltd からの回答
Dear David,
Thank you for your fantastic feedback! We're thrilled to hear that you found our product to be of great quality and value and appreciated the fast delivery. Your recommendation means a lot to us.
Kind regards,
Magda
Nodax UK Ltd
Friendly customer support
Friendly customer support, delivered on time, no fuss, great product
2024年7月5日
Nodax UK Ltd からの回答
Dear Jim,
Thank you for your fantastic feedback! We're delighted to hear that you had a great experience with our customer support and timely delivery and that you're enjoying the product. If you need anything else, don't hesitate to reach out.
Kind regards,
Magda
Nodax UK Ltd
Great customer service when I called…
Great customer service when I called with a query - offered options and advice. Very fast delivery. No hassle purchasing. Very happy with product.
2024年7月2日
Nodax UK Ltd からの回答
Good Morning,
Thank you for sharing your positive experience with us. We're delighted to hear that you received great customer service, quick delivery, and helpful advice when you called with a query. It's wonderful to know that you're very happy with the product and found the purchasing process hassle-free.
Your satisfaction is our top priority, and we appreciate your kind words. If you have any further questions or need assistance, please don't hesitate to reach out.
Best regards,
Magda
Nodax UK LTD
Brilliant product & service
I would not hesitate to recommend this company. The product and customer service were nothing short of impeccable. I love the bed it is sturdy and well made. We were offered a free assembly which we accepted and Damian worked hard taking all packaging with him.
2024年7月5日
自発的なレビュー
Nodax UK Ltd からの回答
Good Morning,
Thank you so much for your wonderful feedback. We are thrilled to hear that you are satisfied with both the product and our customer service. Your kind words about the bed and Damian's assembly work are greatly appreciated.
We strive to provide impeccable service and high-quality products, and it’s always rewarding to hear that we have met your expectations. If you need any further assistance, please do not hesitate to reach out.
Best regards,
Magda
Nodax UK LTD
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