Nordic Sculpt レビュー 

Nordic Sculpt からの回答

2026年4月24日

Hi Sally,

Thank you so much for the 5-star review! I’m happy to hear that Kristina and Jhon worked together to make your experience smooth and stress-free.

We know that having multiple people involved can sometimes be confusing, so I’m glad they kept you well-informed and resolved everything quickly. I’ll be sure to share your kind words with both of them! Please remember that you can contact our support anytime at support@nordicsculpt.com if you ever need further help or have more questions.

Warm regards,
Arnold
Customer Service Manager at Nordic Sculpt

Nordic Sculpt からの回答

2026年4月14日

Hi Hannah,

I am sincerely sorry to hear about this experience, but I would like to clarify some information to help you. After a thorough search, we cannot find an account or order under this name or email in our system. It is very common for 'copycat' websites to use our name and images to sell low-quality imitations, which often leads to the shipping delays and missing gifts you described. We are an active and verified brand, and we want to ensure you are dealing with the official Nordic Sculpt.

I have reached out to you personally via the email provided here to investigate this further. If you can provide your order number, I would be glad to help you resolve this and improve your experience, even if you accidentally purchased from a different site.

Warm regards,
Arnold
Customer Service Manager at Nordic Sculpt

Nordic Sculpt からの回答

2026年4月24日

Hi there,

Thank you for the 4-star review! I’m so glad to hear that Jhon was able to assist you and keep you updated while you waited for your order to arrive.

I sincerely apologize for the delay in shipping. We always aim to get our products into our customers' hands as quickly as possible, and I appreciate your patience during those four weeks.

We are excited for you to start your journey! Please remember that you can contact our support anytime at support@nordicsculpt.com if you have any questions during your first month of use. We look forward to hearing about your results!

Warm regards,
Arnold
Customer Service Manager at Nordic Sculpt

Nordic Sculpt からの回答

2026年4月24日

Hi Julie,

Thank you for the 5-star review! I’m so happy to hear that Erika not only cleared up your tracking query but also took the extra step to follow up and ensure your parcel arrived safely. 👍

We aim for that level of proactive care with every order. Please remember that you can contact our support anytime at support@nordicsculpt.com if you ever need further help or have questions as you start using your order!

Warm regards,
Arnold
Customer Service Manager at Nordic Sculpt

Nordic Sculpt からの回答

2026年4月24日

Hi Esther,

Thank you for the 10/10 rating! I’m so impressed to hear that your issue was fully resolved within 48 hours. Erika is fantastic at jumping into action, and I’ll be sure to pass your high praise along to her and the rest of the team. 👏👏

We want your experience with your machine to be seamless, so please remember that you can contact our support anytime at support@nordicsculpt.com if you ever need further help or have questions.

Warm regards,
Arnold
Customer Service Manager at Nordic Sculpt

Nordic Sculpt からの回答

2026年4月24日

Hi Joanne,

Thank you for the 5-star review! I’m so glad to hear that Kristina got back to you quickly and made sure you felt supported.

We aim to be there for our customers every step of the way, so it’s great to know she hit the mark! Please remember that you can contact our support anytime at support@nordicsculpt.com if you ever need help or have more questions as you use your device.

Warm regards,
Arnold
Customer Service Manager at Nordic Sculpt

Nordic Sculpt からの回答

2026年4月24日

Hi RBS,

Thank you for the 5-star rating! I’m so happy to hear that Rex provided the help and support you needed. We love seeing that smiley face!

I’ll be sure to pass your thanks along to him—it really motivates the team. Please remember that you can contact our support anytime at support@nordicsculpt.com if you ever have more questions or just want to share your progress.

Warm regards,
Arnold
Customer Service Manager at Nordic Sculpt

Nordic Sculpt からの回答

2026年4月24日

Hi Fi,

Thank you for this detailed 5-star review! I’m so glad to hear that Rex has been such a great support, from quickly handling your replacement to providing expert recommendations for your 6-week progress check-in.

Results can vary, and sometimes a few personalized tips are all it takes to get things moving. I’ll be sure to pass your feedback to Rex—he’ll be excited to hear how you get on! Please remember that you can contact our support anytime at support@nordicsculpt.com if you have more questions as you follow those recommendations.

We look forward to your next update!

Warm regards,
Arnold
Customer Service Manager at Nordic Sculpt

Nordic Sculpt からの回答

2026年4月24日

Hi Danielle,

Thank you for the 5-star review! I’m so glad to hear that Rex was able to step in and provide such an efficient and professional solution for you. We stand by the quality of our handsets, and I'm happy we could get a replacement sorted out immediately.

I’ll be sure to share your thanks with Rex! Please remember that you can contact our support anytime at support@nordicsculpt.com if you ever need further help or have questions about your new device.

Warm regards,
Arnold
Customer Service Manager at Nordic Sculpt

Nordic Sculpt からの回答

2026年4月24日

Hi Karen,

Thank you so much for the 5-star review! I am glad to hear that Kristina provided such exceptional support and quick replies.

"Above and beyond" is exactly what we strive for, and I’ll be sure to share your appreciation with her! Please remember that you can contact our support anytime at support@nordicsculpt.com if you ever need further help or have questions about your device.

Warm regards,
Arnold
Customer Service Manager at Nordic Sculpt

Nordic Sculpt からの回答

2026年4月24日

Hi Lisa,

Thank you for sharing your experience! I’m so glad Kristina was able to provide first-class service and clear up the confusion regarding your split shipment. We sometimes ship items separately to get them to you as fast as possible, and I’m happy to hear you felt well-supported throughout the process.

I’ll be sure to pass your kind words along to Kristina! Please remember that you can contact our support anytime at support@nordicsculpt.com if you need an update on the second part of your order or have any other questions.

Warm regards,
Arnold
Customer Service Manager at Nordic Sculpt

Nordic Sculpt からの回答

2026年4月24日

Hi there,

Thank you so much for this incredible recommendation! I’m thrilled to hear that our team—and especially Kristina—was able to turn a delivery issue into such a positive experience for you.

We know how important a quick and friendly response is, so it’s great to know we met the mark. I’ll make sure Kristina gets the recognition she deserves for going above and beyond! Please remember that you can contact our support anytime at support@nordicsculpt.com if you ever need further help or have questions about your products.

Warm regards,
Arnold
Customer Service Manager at Nordic Sculpt

Nordic Sculpt からの回答

2026年4月24日

Duygu,

Thank you so much for the 5-star review! We are so happy to hear about your experience with Erika. She is a valued member of our team, and I will be sure to pass along your thanks for her amazing service and prompt support.

It's our goal to make sure you feel supported every step of the way with your Nordic Sculpt device. Please remember that you can contact our support anytime at support@nordicsculpt.com if you ever need further help or have more questions!

Warm regards,
Arnold
Customer Service Manager at Nordic Sculpt

Nordic Sculpt からの回答

2026年4月24日

Hi Sassy,

Thank you for the 5-star review! I am so happy to hear that Erika provided such amazing service and was there to support you with your Nordic Sculpt device.

Prompt responses are something we take a lot of pride in, and I’ll be sure to pass your heartfelt thanks along to her—it will definitely make her day!

Please remember that you can contact our support anytime at support@nordicsculpt.com if you ever need further help or have more questions as you continue your journey.

Warm regards,
Arnold
Customer Service Manager at Nordic Sculpt

Nordic Sculpt からの回答

2026年4月24日

Hi Sara,

Thank you for the fantastic 5-star review! I’m so glad to hear that Rex was able to provide the detailed and knowledgeable support you needed to get started with your device.

We want you to feel completely confident using your Nordic Sculpt, so it’s great to know Rex’s insights hit the mark! Please remember that you can contact our support anytime at support@nordicsculpt.com if you need further help or have more questions as you continue your journey.

Warm regards,
Arnold
Customer Service Manager at Nordic Sculpt

Nordic Sculpt からの回答

2026年4月10日

Hi there,

I am sincerely sorry for the frustration and the delay you’ve experienced. I completely understand how disappointing it is to see a tracking number stay at the 'preparing' stage for over a week, especially after being patient with an out-of-stock item. This is not the standard of service we aim for.

I have already shared your feedback with our logistics team to investigate why your parcel was held up after being handed over to the courier.

I would like to personally handle this for you to make things right. Please email us at support@nordicsculpt.com and put 'ATTN: ARNOLD' in the subject line. I will personally look into your order status and find a solution to improve your experience with us immediately.

I look forward to hearing from you so I can get this sorted.

Warm regards,
Arnold
Customer Service Manager at Nordic Sculpt

Nordic Sculpt からの回答

2026年4月24日

Hi Nicola,

Thank you so much for the 5-star rating! We are glad to hear that Erika went out of her way to assist you.

We pride ourselves on our support, and I’ll be sure to pass your kind words along to her—it will truly make her day! Please remember that we are always here for you; feel free to contact our support anytime at support@nordicsculpt.com if you need help or have further questions.

Warm regards,
Arnold
Customer Service Manager at Nordic Sculpt

Nordic Sculpt からの回答

2026年4月2日

Hi Caroline,

Thank you so much for the 5-star review! We are so pleased to hear that Kristina was able to provide such excellent, hassle-free service for you.

While we always strive for perfection with our devices, as you noted, 'these things happen'—and our goal is to make the solution as smooth as possible when they do. I will be sure to share your kind words with Kristina; she’ll be thrilled to know she turned a tricky situation into a great experience for you!

Your replacement is on its way, and we hope you absolutely love it. If you need anything else once it arrives, please don't hesitate to reach out to us at support@nordicsculpt.com.

Warm regards,
Arnold
Customer Service Manager at Nordic Sculpt

Nordic Sculpt からの回答

2026年4月2日

Hi Maree,

Thank you so much for the 5-star review! We are absolutely delighted to hear about the outstanding service you received from Rex.

Rex truly prides himself on providing prompt, professional, and seamless support, and hearing that you were genuinely impressed is the best feedback we could hope for. We completely agree—Rex is a real asset to our team, and I will be sure to share your wonderful words with him today!

It’s our goal to ensure that any issue is resolved quickly so you can get back to enjoying your Nordic Sculpt device. If you ever need anything else in the future, please don't hesitate to reach out to our support team at support@nordicsculpt.com.

Warm regards,
Arnold
Customer Service Manager at Nordic Sculpt

Nordic Sculpt からの回答

2026年4月2日

Hi CR,

Thank you for the 5-star review! We are so pleased to hear that Jhon was able to get back to you so quickly and provide the clear, concise answers you needed.

Jhon takes great pride in being efficient, and I’ll be sure to pass your 'thanks' along to him—it will definitely make his day!

If you ever have more questions as you continue your Nordic Sculpt journey, please feel free to reach out to our support team anytime at support@nordicsculpt.com.

Warm regards,
Arnold
Customer Service Manager at Nordic Sculpt