The table was delivered with good communication and met expectations . Packaging was good and assembly simple. The item is attractive and looks solid. Only problem was one of the supplied dowels br... もっと見る
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Excellent service ordered product anticipating having to wait a couple of weeks for delivery. Three days later received call indicating delivery next day. Bench arrived very well protected in pac... もっと見る
Great customer service! Our garden table suffered a bit of an accident in the warehouse and we were given instead a slightly bigger and better quality version of the same model free of charge. The tab... もっと見る
After ordering there was No update on the delivery. It simply arrived without any warning. Fortunately my neighbour was at home to take charge of the delivery. Each chair was strapped to a separate pa... もっと見る
企業情報
当該企業による記述
Norfolk Designer Gardens Ltd are a proud family run business with high product quality and first class customer service at our core. The business has always had creating beautiful furniture at its heart. Whether it be outdoor or garden furniture we have something for every occasion both modern and more classical to suit every taste. We strive to deliver premium quality outdoor furniture perfect for any outdoor space to really bring your garden to life. No matter the size of your property we are confident we have the right products to rejuvenate your space and to create a garden you can be proud of. As a family-run company, we are committed to give a genuine and personal service. From the second you land on this website, all the way through to installation and beyond – if you have any questions please don't hesitate to get in touch!
連絡先
Sunnyside Farm, Golf Links Road, Morley St. Peter, NR18 9SU, Wymondham, 英国
- 01953 660845
- info@ndgonline.co.uk
- norfolkdesignergardens.com
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
ネガティブなレビューの 73%に回答しています
通常1カ月以内に回答
この企業のTrustpilot 利用方法
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Great except for Comms
The table I ordered is really great. Only problem was the cover for the umbrella which was broken.
I contacted the company and they agreed to send out a replacement. A week later nothing. Rang again and they said it was in the system. Long and short, it took almost 3 weeks to arrive and then I got 2. Please sort out your comms as it is an unnecessary irritant on a lovely product.
Everything went wrong to having waited…
Everything went wrong to having waited 5 weeks for a delivery to it not turning up on delivery day. I cancelled in the end as got fed up waiting.

Norfolk Designer Gardens からの回答
The table and chairs arrived on…
The table and chairs arrived on time,two of the chairs were damaged in transit with no hesitation the chairs were replaced within two days,the delivery guys were polite and apologised and there manager was such a friendly guy
Delivery service good
Delivery service good, the product is of great quality and is well made .The table is heavy but easily assembled furbiture is robust and sturdy,
The bench was excellent
The bench was excellent, delivery was reasonably quick, they could do with a tracking system but overall a very good company and I would definitely buy from them again.
After sale service could have been better
Item ordered did not contain full specification so took a chance and ordered. Item arrived in good time and was excellent quality but didn't fit so had to be returned. Company does not arrange return. We were just told to post it! Decided to return it personally as we live in next county - noone answering phone numbers given at gate. Eventually got in by chance. Helpful Peter took the item but no offer of a receipt. Was told to send an email for a refund but waited days for a reply when I eventually had to telephone myself. Not inclined to shop there again.
I bought a bench
I bought a bench, good communication and quick delivery. The bench was easy to assemble, following the guidance given at delivery. A sturdy bench that looks like it will last many years.
Good product
Good product, Good value for money, happy with the purchase. Dropped one star due to delivery company - just dumped it all at the back gate and left.
I hate to give a negative review of the…
I hate to give a negative review of the Salisbury bench because the bench itself is of good design & quality, however on delivery one armest had a very bad brown varnish spill or stain on its front.
Before assembling the bench I contacted the seller & spoke to the owner. He suggested that I try to remove the stain by wiping & would fade in time.He said he would send a cushion to compensate me.
I have tried wiping & sandpapering. The stain is quite deeply ingrained into the wood,better but not completely gone.
3 weeks later I am still awaiting the cushion,but delivery of the bench was nearly 3 weeks.
Update 4/9/26..
Cushion now arrived,thanks very much.
Item delivered promptly and within time…
Item delivered promptly and within time frame. Delivery driver was very helpful. My item was a garden bench. The delivery driver asked where I would like it and it was no trouble for him to carry it through the house to my back garden. Bench as described and quality is fantastic. I did need a little advice regarding putting it together and when I phoned for help I received the information I needed. Great customer service.
Pleased wjth everything
Easy ordering and quick delivery
Easy ordering and quick delivery of a solid quality product. Husband is extremely happy with this purchase.
Purchased Heritage Teak Dining…
Purchased Heritage Teak Dining Collection (6 Seater)
£749.00 in March 25 arrived June 25 with Damage phoned the company they said they would look into this and never did despite phoning them back 3 times
Now August 26 and the glues come loose dowels coming loose hence it's coming apart
Garden furniture looks great
I was sceptical but the table arrived…
I was sceptical but the table arrived on time. It is very heavy so when it says "light assembly required" don't let this make you think you can move it into place easily. We ordered a large table with 10 chairs and this was delivered on a pallet which was too big to get through the garden gate. My husband and I are mid 40s with above average strength and the table was incredibly heavy to lift through to the patio. The table arrives in pieces and there weren't any instructions. I called the office and they sent over some by email but just be aware that you may have to ask for them. The actual construction of the table was relatively simple but we needed to swap some pieces round to make sure the holes lined up. I would say the craftsmanship isn't the best in places but the table looks great on the whole. Unfortunately 2 chairs were faulty on arrival but the replacement of these was quite simple and they arrived within a week. All in all I am pleased with the purchase for the price paid and the set does look great.
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