The table was delivered with good communication and met expectations . Packaging was good and assembly simple. The item is attractive and looks solid. Only problem was one of the supplied dowels br... もっと見る
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Great customer service! Our garden table suffered a bit of an accident in the warehouse and we were given instead a slightly bigger and better quality version of the same model free of charge. The tab... もっと見る
Extremely happy with the product but the company's customer communications could be improved. Received an email saying that the goods had been despatched but no further updates as to when they would b... もっと見る
Friendly and approachable staff, held my order for over a year because the garden wasn't finished within time scale. Very pleased with the furniture and looks fantastic, great quality.
企業情報
当該企業による記述
Norfolk Designer Gardens Ltd are a proud family run business with high product quality and first class customer service at our core. The business has always had creating beautiful furniture at its heart. Whether it be outdoor or garden furniture we have something for every occasion both modern and more classical to suit every taste. We strive to deliver premium quality outdoor furniture perfect for any outdoor space to really bring your garden to life. No matter the size of your property we are confident we have the right products to rejuvenate your space and to create a garden you can be proud of. As a family-run company, we are committed to give a genuine and personal service. From the second you land on this website, all the way through to installation and beyond – if you have any questions please don't hesitate to get in touch!
連絡先
Sunnyside Farm, Golf Links Road, Morley St. Peter, NR18 9SU, Wymondham, 英国
- 01953 660845
- info@ndgonline.co.uk
- norfolkdesignergardens.com
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
ネガティブなレビューの 73%に回答しています
通常1カ月以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Its hard to get a response from the…
Its hard to get a response from the company. My first Lazy Susan was missing some small parts. They said a replacement would be sent but never specified when. It arrived when I was out one day. When I opened it, a bag with oil in had leaked inside. I have contacted the company but they are not responding and I now have 2 unsuitable items in my house.
Lovely good quality bench
I am really pleased with my new teak bench. It looks lovely in the garden. I have given it a couple of coats of teak oil which has brought the colour out really well.
Shame About Long Delivery Time
Lack of communication over delivery was a shame & by the time it arrived the weather turned. Shame customer service is not the best and struggled to get a response by phone or email.
Product arrived on time and nice and…
Product arrived on time and nice and sturdy. Looks good.
Very well made and solid teak companion…
Very well made and solid teak companion bench. Would recommend company.
great communication lovely products
Good quality garden furniture
Good quality garden furniture, especially for the price. A minor piece of damage caused by the courier was quickly resolved by Norfolk Designer Gardens. Would recommend to a friend.
Excellent delivery friendly drive gave…
Excellent delivery friendly drive gave a few tips on assembly. Good product well made. Would by again. Kind regards Brian Morris Bloxwich
Great service again from Norfolk…
Great service again from Norfolk designer gardens. Loungers arrived on time and in perfect condition
Missing items and poor communication
Despite having read the reviews about missing items and poor communication I took a risk on ordering from this firm. Sadly the outcome has not been good. I was pleased with my initial contact with the company - they telephoned to check my order as I had ordered different coloured accessories and were then able to provide me with a matching set. However, my order was delivered over three weeks ago and I immediately contacted the company to let them know that one item was missing. I received a prompt reply letting me know they'd look into it and then nothing further, despite me emailing them on another couple of occasions. Fortunately for me the missing item is not a key part of the set I ordered and I am therefor able to seek a refund from my credit card if they don't get in touch following my last email. If they didn't have this item in stock they would have been far better to let me know. I would have been disappointed rather than angry and I certainly wouldn't be writing this review.
Quick and good
The table and chairs we ordered were dispatched swiftly. Communication was very good. We're really happy with the quality of the products.
Great except for Comms
The table I ordered is really great. Only problem was the cover for the umbrella which was broken.
I contacted the company and they agreed to send out a replacement. A week later nothing. Rang again and they said it was in the system. Long and short, it took almost 3 weeks to arrive and then I got 2. Please sort out your comms as it is an unnecessary irritant on a lovely product.
Everything went wrong to having waited…
Everything went wrong to having waited 5 weeks for a delivery to it not turning up on delivery day. I cancelled in the end as got fed up waiting.

Norfolk Designer Gardens からの回答
The table and chairs arrived on…
The table and chairs arrived on time,two of the chairs were damaged in transit with no hesitation the chairs were replaced within two days,the delivery guys were polite and apologised and there manager was such a friendly guy
Delivery service good
Delivery service good, the product is of great quality and is well made .The table is heavy but easily assembled furbiture is robust and sturdy,
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