Nortiv8 レビュー 

40
TrustScore 5段階評価の4.5

4.4

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レビュアーのコメントを見てみましょう

5つ星のうち4の評価

When I unboxed the shoes that I had ordered, it was clear that they had been previously worn. This was disappointing, as I was expecting new shoes. I sent pictures to the company, and they were very... もっと見る

企業が回答しました

5つ星のうち5の評価

Needed ordering their product through Amazon and Amazon failed them by sending me a pair of used boots. After contacting them Nortiv8 sent me a brand new pair at no cost. So far the boots are very rel... もっと見る

企業が回答しました

5つ星のうち4の評価

I don't know if my last review was accepted . I loved the boots until they ripped inside of the left shoe underneath the seam . Customer service offered partial refund which I accepted but would of ra... もっと見る

企業が回答しました

5つ星のうち4の評価

I initially really liked these shoes and found them comfortable for my work in healthcare, where I spend long hours on my feet. Unfortunately, I experienced an issue with the heel after wearing the... もっと見る

企業が回答しました


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4.4

優良

TrustScore 5段階評価の4.5

40件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

最近のレビュー依頼の記録はありません

この企業は最近、顧客にレビューを依頼していないため、レビューが全体の意見を反映していない可能性があります。

ネガティブなレビューの 100%に回答しています

通常2週間以内に回答

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レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

4.4

すべてのレビュー

(40)

過去12か月のレビュー数: 27

レビューを書く
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5つ星のうち5の評価

Service and support exceeded my…

Service and support exceeded my expectations when I went to return an item! Amazing and punctual response time and helpful, friendly service. Would recommend to anyone!

2026年6月10日
自発的なレビュー
Nortiv8 ロゴ

Nortiv8 からの回答

Hi Claire,

After reading your review, we couldn’t be happier!

Our team takes great pleasure in providing excellent service, and we’re delighted to hear that we contributed to your enjoyment of online shopping. Thank you for choosing us.

5つ星のうち5の評価

I had a problem with my shoe insoles

I had a problem with my shoe insoles. Nortiv8 was great and provided me a new pair of shoes. I recommend these shoes to all of my gym friends. No reason to pay 3X as much for a name brand that perform the same. Thank you.

2026年6月4日
自発的なレビュー
Nortiv8 ロゴ

Nortiv8 からの回答

Hi Rob Terranova,

We’re sincerely happy to hear that you had a positive shopping experience and purchase!

Our mission is to deliver the best products possible coupled with quick, supportive service. Reviews like these drive us to keep raising the bar.

5つ星のうち5の評価

Podiatrists prospective

I ordered a pair of shoes. As a Podiatrist I am always trying new brands. Their shoes are very well constructed. Many people have different food types and I purchased a pair. I was immediately refunded even though I wore them. I’m looking forward to buying a different shoe they offer that will fit my feet.

2026年5月15日
自発的なレビュー
Nortiv8 ロゴ

Nortiv8 からの回答

Hi Ann,

Your comments have been shared with our entire team at Nortiv8.

When we hear from happy customer like you, we spread the positivity around!

Thank you for your generous time.

5つ星のうち5の評価

Good boots - good solid company

We had a malfunction on my sons boots he wears for CAP meetings. A week before encampment the side zipper broke and we had already paid loads of money for him to go and get everything needed. Nortiv8 rush replaced them and we could not be relieved. Thank you so much. My son says they are comfortable and he really likes them alot!

2026年5月29日
自発的なレビュー
Nortiv8 ロゴ

Nortiv8 からの回答

Hello Gabrielle Becker Cato,

We're so happy to hear you had a great experience with Nortiv8.

Your review made our day! Our whole team works very hard to keep our customers happy, but we can only do it thank to amazing customers like you.

5つ星のうち5の評価

I'm a happy customer

I have been buying shoes from this company for more than 5 years. Their product meets my criteria for hiking and work boots. Their prices are reasonable. Any problems I have had has been handled quickly and equitably. I am a happy customer.

2026年6月1日
自発的なレビュー
Nortiv8 ロゴ

Nortiv8 からの回答

Hi Gee Eff,

Your comments have been shared with our entire team at Nortiv 8.

When we hear from happy customer like you, we spread the positivity around!

Thank you for your generous time.

5つ星のうち5の評価

Nortiv8 took care of me

My shoes were 9 days out of warranty and most companies would of said oh well your outside of your warranty. But not Nortiv8 they emailed me back quickly gave me a deal on another pair and made sure I was satisfied.

2026年5月28日
自発的なレビュー
Nortiv8 ロゴ

Nortiv8 からの回答

Dear Austin,

After reading your review, we couldn’t be happier!

Our team takes great pleasure in providing excellent service, and we’re delighted to hear that we contributed to your enjoyment of online shopping.

Thank you for choosing us.

5つ星のうち1の評価

Defective product that Nortiv8 won't stand behind

I bought a pair of hiking boots that at first I loved. So much so in fact that I had convinced several family members and friends to purchase boots as we were starting up a biweekly hiking club. I wore them maybe 25 times on hikes in Arizona. No water exposure or extreme weather/terrain - basically like walking on dirt or gravel roads. On that last hike, one insole had failed in one boot, resulting in a severe bruise with a blister on top of that as I returned to the trailhead. I reached out to Nortiv8, provided photo evidence of the near-new conditions of the boots, photo evidence of the defect, photo evidence of my injury and evidence of proof of purchase. The initially said that since it was past their 90-day warranty window there was no coverage. I get 90 days as a threshold for a pair of shoes worn daily, but for something worn for 60 to 90 minutes maybe every other week? They would have had to have failed after maybe 30 hours of total use for that warranty to hold. Eventually they offered a 30% refund. I explained to them and provided a receipt showing that these were a gift, and that my wife had our daughter purchase them on her behalf so that I wouldn't see the purchase in our own Amazon account and ruin the surprise. They refused to mail a refund or electronically process it and instead without warning credited my daughter's account. I'm not going to go collect it from her. I get that products can fail prematurely, and I get that they can't be warrantied forever. What I cannot accept is a brand that will not stand behind its products in the face of photographic evidence. Instead of encouraging others in our group to patronize Nortiv8, my message is now to steer clear unfortunately.

UPDATE: As mentioned above and in their reply, Nortiv8 did provide a 30% reimbursement to use towards a new pair (which I did not receive due to the fact that these were purchased for me). They subsequently offered a partial refund of 15% if I were to purchase them through their storefront, even though they were offering 25% off sale through Amazon. I did end up purchasing a new pair and they did honor the partial refund request, hoping that the pair I initially enjoyed was just an outlier defective pair, but I see below that they have a "one-time exception replacement" as an option, which is PRECISELY what I asked for from the outset and exactly what they told me they could NOT do. I provided evidence of VERY light use of these boots, evidence of the defect and evidence of my injury. So this adds to the frustration of my after-sale care.

2026年1月31日
自発的なレビュー
Nortiv8 ロゴ

Nortiv8 からの回答

Dear Brian Corr,

We sincerely apologize for the unsatisfactory experience you’ve had with our hiking boots and the entire after-sales process.

We truly regret that the insole issue caused discomfort and injury during your hike. We certainly understand any negative feelings you may have regarding the lifespan of this product. After all, you work hard for the money you are spending on our business. While we can understand your position, claims that exceed 90 days are not allowed due to wear and tear and other contributing factors. Because we never know for certain how a defect came to occur—whether by accident, manufacturing, or customer neglect—we ask all issues to be reported within 90 days. Please keep in mind the frequency and duration of when shoes are worn will greatly affect the lifespan of your shoes.

The 30% refund we provided was already an exception we made beyond our standard policy; normally, orders outside the 90-day warranty period only offer a discount. Regarding the refund account, for account security, we can only process the refund to the original payment account used for the order and cannot manually change the receiving account—this is a mandatory rule to protect every customer’s funds and information security.

We never shirk our due responsibilities for product and service issues. We have now located your order and all your communication records. We want to clarify regarding your request for a one‑time exception replacement: we will submit an application to our superior to review your case as a special situation, but this does not guarantee approval. We evaluate each request based on our warranty policy to ensure fairness for every customer, while also taking your experience seriously.

As for the discounts you mentioned, our promotional activities are held from time to time. We have checked the price you paid, and it was actually lower and more favorable than our current regular price. We also honored the partial refund when you purchased a new pair, as we truly hoped to provide you with a better experience.

Your trust means a great deal to us, and we are truly sorry for letting you down. Your experience will help us improve our after‑sales support in the future.

Best regards,
Nortiv8 Customer Service Team

5つ星のうち5の評価

"Faith Restored"

I would like to update my previous review of Nortiv8 Shoes. After receiving my email, I am happy to say that this company has now given me a full refund without having to pay to return the item. This act has restored my faith in future purchases with them.

2024年8月6日
自発的なレビュー
Nortiv8 ロゴ

Nortiv8 からの回答

Hello James Murphy,

Thank you for taking the time to bring this to our attention.

I am very sorry to hear about your unpleasant shopping experience. We’re committed to improving our services and ensuring every customer has a positive experience. We will take further action so that your issue can be resolved entirely.

5つ星のうち5の評価

Bought a pair last year, the comfiest, lightest, hiking boots I've ever had.

I bought a pair of boots in October 2023 and they're still going strong, the comfiest things I've ever worn to go walk-about or to take my Dog on long walks up in the hills. I'm actually going to order another pair ready for when these ones start to wear and tear, but as I say they've been through all sorts of weather and terrain and still going strong. Very pleased with Nortiv8.

2024年4月28日
自発的なレビュー
Nortiv8 ロゴ

Nortiv8 からの回答

Hello Matt,

We appreciate you acknowledging! We strive to be remarkable, and your support motivates us to do so.

Welcome to the family, and we hope you enjoy more products from us in the future. Thank you for your support.

Best regards,
Nortiv8 Support Team

5つ星のうち1の評価

TERRIBLE COMPANY TO DO BUSINESS WITH

TERRIBLE COMPANY TO DO BUSINESS WITH. I ORDERED 2 PAIR. ONE CAME IN THE WRONG SIZE. WAS GIVEN SUCH A HASSLE ON THE EXCHANGE. I HAD TO PAY THE SHIPPING BOTH WAYS SO IN DISCUSS I RETURNED BOTH PAIR OF SHOES AND IM OUT $25 FOR THE SHIPPING. DONT FALL FOR THE CHEAP PRICES THE AGRIVATION IS NOT WORTH THE HASSLE ORDER #N8USUSFMMM231127213431728

2023年11月27日
自発的なレビュー
Nortiv8 ロゴ

Nortiv8 からの回答

Hello Don Lee,

Thank you for taking the time to bring this to our attention.

I am very sorry to hear about your unpleasant return experience. We’re committed to improving our services and ensuring every customer has a positive experience. One of our customer support representatives will reach out to you soon.

5つ星のうち5の評価

The Best!

I had been through 3 brands of walking shoes before I found these. I'm talking name brand shoes, and my feet were still killing after a walk/hike. These are the best and offer great support and I have have no more foot pain after!

2023年8月23日
自発的なレビュー
5つ星のうち5の評価

Hiking Shoes - Experts

I bought hiking shoes from Nortiv8. These shoes were ultra comfortable and I used it heavily while hiking. I bought another pair after getting one as they were nice. Their support team was really helpful regarding delivery as well.

2022年12月22日
自発的なレビュー
5つ星のうち5の評価

Nortiv8 Shoes offers a great selection!

The Nortiv8 invrntory really captured my attention right away; with their diverse collection, built for many terrains and excellent customer service. We reached out to each other and they offered me constant support that I’m grateful for. Looking forward to receiving my new awesome boots that look so rugged and resilient, hoping to put them to the test and keep supporting the brand and business of NORTIV8! I’m very impressed in what I’ve seen so far, and so are my friends. Hoping to get more on board and bring more awareness to this cool, sturdy new brand I’ve found!

2023年2月17日
自発的なレビュー
5つ星のうち5の評価

Outstanding Performance and Value

I recently got the Lightweight Trekking Shoe for an upcoming backpacking trip. I have had excellent experience with Nortiv8 in the past and I knew I could trust the brand. The Lightweight Trekking Shoe is comfortable and very supportive. I appreciate the style and my feet appreciate the reduced weight after a long hike. I would definitely recommend this shoe.

2022年12月1日
自発的なレビュー
5つ星のうち5の評価

Richtig gute Wasserschuhe

Ich bekam ein Paar Nortiv8 Wasserschuhe zum testen. Es sind im Grunde Barfuß schuhe die man auch im Wasser nutzen kann. Gerade am Meer oder am See, an denen es Steine sind oder das Wasser so unklar das man nicht sehen kann wohin man tritt. Es schützt vor allem vor Verletzungen.

Die Schuhe sind sehr schön und gut verarbeitet. Es schauen keine Nähte oder Klebe Reste hervor. Dazu noch sehr elastisch und Flexibel. Die Schuhe die begeistern und machen Spaß. Und das nicht nur im Wasser.

Danke Nortiv8 für dieses schöne Paar.

2022年11月26日
自発的なレビュー

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