Norwich Trust Limited レビュヌ 

265
•
TrustScore 5段階評䟡の5

4.8

レビュヌはレビュアヌの個人的な意芋であるため、特定の蚘茉内容を怜蚌するこずはありたせん。ただし、ビゞネス䞊の取匕が行われたこずを確認できた堎合、レビュヌに「確認枈み」のラベルを付ける堎合がありたす。詳现はこちら

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レビュアヌのコメントを芋おみたしょう

5぀星のうち5の評䟡

Having recently dealt with Norwich Trust and in particular, Ryan Beeson, I was impressed about how easy and efficient this loan was to organise through this company. From the start, all emails were re... もっず芋る

5぀星のうち5の評䟡

Absolutely brilliant service from start to finish. Abbey Nichols was amazing throughout and made the whole process feel easy and stress free. Communication was spot on, everything was explained clear... もっず芋る

5぀星のうち5の評䟡

All I can say is what a great service From start to finish, from the application to receiving funds took less than 24 hours. The call handler i spoke with was lovely and was able to ensure affordabil... もっず芋る

5぀星のうち5の評䟡

I applied for a loan to consolidate my credit card debt into one lower monthly payment, which can be quite a daunting process, but the team at Norwich Trust were so understanding and friendly. Huge sh... もっず芋る

䌁業情報

  1. 非銀行系金融サヌビス

圓該䌁業による蚘述

Norwich Trust Limited ("Norwich Trust’’) is a direct lender providing unsecured loans to homeowners. We differentiate ourselves from the majority of other lenders by lending solely to homeowners (in England, Scotland and Wales), allowing us to offer competitive rates for our loans. Our loans are suitable for those who have little equity or who don’t want to risk their home with a secured loan. If you are a customer of ours feel free to let us know what you think of our service.


連絡先

4.8

優良

TrustScore 5段階評䟡の5

265件のレビュヌ

5぀星
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1぀星

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この䌁業は最近、顧客にレビュヌを䟝頌しおいないため、レビュヌが党䜓の意芋を反映しおいない可胜性がありたす。

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4.8

すべおのレビュヌ

(265)

過去12か月のレビュヌ数: 80ä»¶

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5぀星のうち5の評䟡

Top notch company

Top notch company who train thier staff exceptionally well. Abbie was amazing. Friendly but professional ,very patient, and really put me at ease. She made me feel as if I was her top priority and really wanted to help me.
Dealing with Abbie and Norwich trust reminded me of the good old days when people mattered.
I slept well last night thanks to you.

2025幎1月7日
自発的なレビュヌ
Norwich Trust Limited ロゎ

Norwich Trust Limited からの回答

Thank you for your kind review of Abbey's service. We're so glad we were able to help you.

5぀星のうち5の評䟡

Great people at Norwich Trust.

A very relaxed and easygoing people at Norwich Trust. The entire loan application process was so simple, smooth and fast. Thanks Ryan for the great help and thanks for your best wishes for my wedding. Thank you.

2025幎1月7日
自発的なレビュヌ
Norwich Trust Limited ロゎ

Norwich Trust Limited からの回答

Making your experience as straightforward as possible is one of our top priorities, so we're glad to hear we achieved this. Thank you Etty.

5぀星のうち5の評䟡

Excellent service from Ryan

Excellent service from Ryan. Very professional and informative. A credit to your company. Thank you Ryan for all your help and assistance.

2024幎12月30日
自発的なレビュヌ
Norwich Trust Limited ロゎ

Norwich Trust Limited からの回答

Thank you for your kind review Vikki

5぀星のうち5の評䟡

Very helpful Advisors

Went a over and beyond to assist me get the best offer and to process my application in a timely manner as well as overcoming a challenge that arose during the process. Advisors were patient and helpful to help to resolve things.

2024幎12月10日
自発的なレビュヌ
Norwich Trust Limited ロゎ

Norwich Trust Limited からの回答

We're so glad to hear we exceeded your expectations, Janet. Thank you.

5぀星のうち5の評䟡

Fantastic gentleman calked Ryan explain


Fantastic gentleman calked Ryan explain everything so I understood what I was about to do very friendly and understanding of my situation

2024幎12月2日
自発的なレビュヌ
Norwich Trust Limited ロゎ

Norwich Trust Limited からの回答

It makes us very happy to hear that you found our team friendly and understanding. Thank you Linda.

5぀星のうち5の評䟡

What a splendid service!

What a splendid service! Super rapid and provided by an excellent customer advisor with customer service skills which are above and beyond expectations! Thanks Amanda and thank you Norwich Trust, I couldn’t ask for more to be perfectly honest.

2024幎11月25日
自発的なレビュヌ
Norwich Trust Limited ロゎ

Norwich Trust Limited からの回答

Thank you for your wonderful review of our staff and your experience.

5぀星のうち5の評䟡

Amazing service

Amazing service! Stuart was so helpful, kept me updated every step of the way and really took the stress out of the whole process.

2024幎11月21日
自発的なレビュヌ
Norwich Trust Limited ロゎ

Norwich Trust Limited からの回答

We're so glad our processes lived up to your standards. We will be sure to pass your review onto Stuart and the team.

5぀星のうち5の評䟡

Abbey was amazing 


Abbey was amazing she was friendly and understanding and after a short discussion about my application confirmed approval documents emailed over and funds received thr next day, a great experience and would recommend.

2024幎11月13日
自発的なレビュヌ
Norwich Trust Limited ロゎ

Norwich Trust Limited からの回答

Thank you for your honest review of our service. We're so happy to hear you found our team friendly and understanding.

5぀星のうち5の評䟡

Excellent quick service

Excellent quick service. Ryan was great to chat with, very professional

2024幎11月5日
自発的なレビュヌ
Norwich Trust Limited ロゎ

Norwich Trust Limited からの回答

We're very happy to hear you're satisfied with our service. We'll pass this onto Ryan and the team.

5぀星のうち5の評䟡

Lauren at Norwich Trust

Great service from Lauren at Norwich Trust. Courteous, helpful & professional. Much appreciated

2024幎11月5日
自発的なレビュヌ
Norwich Trust Limited ロゎ

Norwich Trust Limited からの回答

Thank you for your lovely review

5぀星のうち5の評䟡

Very professional and quick service

Very professional and quick service . Monika the woman that dealt with the loan was lovely and from application to funds in the bank it was done in 24hrs. Very simple and easy and professional .

2024幎10月31日
自発的なレビュヌ
Norwich Trust Limited ロゎ

Norwich Trust Limited からの回答

Thank you for your kind words about our team and service. We'll be sure to pass these onto Monika and the team.

5぀星のうち5の評䟡

Fast application process

Very fast, comprehensible application process. Efficiently handled by the friendly staff. Would definitely recommend.

2024幎10月22日
自発的なレビュヌ
Norwich Trust Limited ロゎ

Norwich Trust Limited からの回答

Thank you Emma for your sharing your thoughts on our process and for your recommendations :)

5぀星のうち5の評䟡

Fabulous service!

Monika was so friendly. Explained everything and did her utmost to help me.
It made this process easy and I feel a weight has been lifted from me.

2024幎10月17日
自発的なレビュヌ
Norwich Trust Limited ロゎ

Norwich Trust Limited からの回答

Thanks for your review, we’re so glad we were able to help you. We will pass on your kind words to Monika and the team.

5぀星のうち1の評䟡

Before people think its because i didnt


Before people think its because i didnt get offered a loan and im being negative ... i got offered one. However 5 phone calls later..4 hours of wasted time.. being scrutinized for every spend on your accounts... asking for joint accounts when they have your credit file in front of them. I wouldnt bother unless you are desperate. You feel like a convict.

2024幎10月11日
自発的なレビュヌ
Norwich Trust Limited ロゎ

Norwich Trust Limited からの回答

Dear Xx,

Thank you for your feedback.

Apologies, we were unable to assist you in this instance.

Unfortunately, we are unable to identify you from the details you have provided, so I can only respond in general terms.

As a lender our assessment of an applicant’s financial position needs to evidence that the amount borrowed is affordable, now and for the duration of the loan. We request Open Banking data, as part of the process which provides a much broader view of an individual’s financial position, than the credit search. This can often display items of credit which are not visible via the initial search.

Throughout our customer journey (via automated communications and direct contact with staff), you should not be informed that your loan is approved (offered) until we have concluded all of the above checks and funds are ready to be released. It is not possible to confirm approval until this point.

If you would like us to investigate this further, please send your information to underwriting@norwichtrust.co.uk (FAO: Brendan Wilson).

Kind regards

Brendan Wilson
Head of Lending

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