Nova UK ロゎ
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Nova UK レビュヌ 

371
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TrustScore 5段階評䟡の4

4.0

調理台専門店
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5぀星のうち5の評䟡

We owned one of Nova UKs original dicing machines which sadly broke. However, in a way this was a good thing as we are now the proud owners of a much better model which arrived very quickly after ord... もっず芋る

5぀星のうち2の評䟡

Delivery was fine. The problem was a very poor-value product. The beater can be bought for about GBP 7. A small plastic 'stand' and cheap polythene (not even polycarbonate) beaker and poorly-fitting l... もっず芋る

5぀星のうち3の評䟡

I bought a replacement dicer blade for my Nova slicer and dicer. I have no complaints about that. Why I gave it three stars was because of the packaging it was posted in. The dicer blade wasn’... もっず芋る

5぀星のうち5の評䟡

I did experience an issue and couldn’t get hold of the company by phone. However I emailed and received an almost immediate response which is all you can ask for. However I think you need to be able... もっず芋る

䌁業情報

  1. 調理台専門店
  2. バスルヌム甚品店

圓該䌁業による蚘述

Intelligent, creative and innovative products for your home and kitchen. Discover more at: www.novauk.com

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4.0

ほが満足

TrustScore 5段階評䟡の4

371件のレビュヌ

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4.0

すべおのレビュヌ

(371)

過去12か月のレビュヌ数: 4件

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5぀星のうち5の評䟡

Fast delivery

Fast delivery. Good product

2023幎1月19日
Nova UK ロゎ

Nova UK からの回答

Thank you for your review, I am glad you like the product and that it got to you quickly!

5぀星のうち3の評䟡

This chops very well but unnecessarily bulky

This chops very well but I hadn’t considered how bulky it is to store. Not sure why it doesn’t have one cup for all blade sizes and only one holder which you can swop blades in and out of. The extra and in my view unnecessary bulk also adds to environmental footprint.

2023幎1月13日
Nova UK ロゎ

Nova UK からの回答

Thank you for your review, and sorry to hear that it's a bit too bulky for you. It's difficult to know what to do for the best with the containers as people like to do lots of food prep at the same time so it's handy to have multiple, but I understand what you're saying about it taking up space! We appreciate the feedback and perhaps will look into reducing it. Thanks.

5぀星のうち2の評䟡

I bought the neoflam 28inch pot

I bought the neoflam 28inch pot, good size, oiled it, used it twice and the coating is coming off the rim. Will not buy again, it wasn’t cheap.

2023幎1月17日
Nova UK ロゎ

Nova UK からの回答

I am very sorry to hear this! It's very surprising to hear you're having this problem as our Neoflam pots and pans are a very high quality range. Are you able to email us with a photograph of the 28cm pot so we can get this replaced for you? Our email address is: info@novauk.com. Thank you.

5぀星のうち5の評䟡

Quick delivery

Quick delivery. Easy to order. Good sale price.

2023幎1月6日
Nova UK ロゎ

Nova UK からの回答

Thank you for your lovely review! Hope you enjoy your product :)

5぀星のうち5の評䟡

Great Service


The item that arrived was not what was ordered. A quick call resolved it and the correct item arrived next day. What a wonderful customer service and so nice to speak to a human on the end of a phone. Highly recommend them.

2022幎10月12日
5぀星のうち1の評䟡

Item was damaged in receiving it

Item was damaged in receiving it

Have asked for a replacement or refund and still have not heard back

2022幎10月14日
Nova UK ロゎ

Nova UK からの回答

Hi Arjun, I am so sorry about this - I can't seem to locate any emails from you. Can you send one directly to me at: lauren@novauk.com so we can replace the damaged part for you? Many thanks, Lauren

5぀星のうち5の評䟡

Excellent Pans, Great Customer Service!

Nova are brilliant!

Not only do they have brilliant pans but also the customer service is faultless.

I am currently on my second lot of Nova pans (I had to replace the first set when they became damaged in storage) and I have bought them for friends as gifts. The quality is unbeatable!

2022幎9月30日
Nova UK ロゎ

Nova UK からの回答

Thank you for your lovely review and glad you like your pans! :)

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