Nova UK ロゎ
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Nova UK レビュヌ 

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TrustScore 5段階評䟡の4

4.0

調理台専門店
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5぀星のうち5の評䟡

We owned one of Nova UKs original dicing machines which sadly broke. However, in a way this was a good thing as we are now the proud owners of a much better model which arrived very quickly after ord... もっず芋る

5぀星のうち2の評䟡

Delivery was fine. The problem was a very poor-value product. The beater can be bought for about GBP 7. A small plastic 'stand' and cheap polythene (not even polycarbonate) beaker and poorly-fitting l... もっず芋る

5぀星のうち3の評䟡

I bought a replacement dicer blade for my Nova slicer and dicer. I have no complaints about that. Why I gave it three stars was because of the packaging it was posted in. The dicer blade wasn’... もっず芋る

5぀星のうち5の評䟡

I did experience an issue and couldn’t get hold of the company by phone. However I emailed and received an almost immediate response which is all you can ask for. However I think you need to be able... もっず芋る

䌁業情報

  1. 調理台専門店
  2. バスルヌム甚品店

圓該䌁業による蚘述

Intelligent, creative and innovative products for your home and kitchen. Discover more at: www.novauk.com

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4.0

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TrustScore 5段階評䟡の4

371件のレビュヌ

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4.0

すべおのレビュヌ

(371)

過去12か月のレビュヌ数: 4件

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5぀星のうち1の評䟡

Rude and aggressive staff

Unfortunately, a representative of yours at the Royal Cornwall Showground selling a whisk completely let this company down by being extremely rude and aggressive.
My father and son(5) were watching your demo while I was checking messages on my phone from behind them, he noticed this and told me not to video him - in which I replied I wasn't, obviously I wasn't filming someone whisking water....🀊🏻‍♀ He then raises his voice at me in front of everyone around us including my 5 year old son and asks what was the point in him showing the whisk - I replied politely and said I had a gadget similar so I was aware of how it works but my father was watching and interested but he instead THREW all of the equipment and the contents of the bowls in the bins and used hand gestures for us to move on.
My father was contemplating buying one and actually had returned for the second time to watch but after this was put off by this terribly rude and ignorant person.
Not going to get many sales with an attitude like that!!!

Edited to add a reply -
Unfortunately, the seller having a huge banner with just your name on it makes it everything to do with your business. He is representing you and your products and as much as you find it difficult to imagine him being rude to anyone, he very much was - prompting my review.
Thank you for your offer of me emailing you, I wont be doing this, it is not why I wrote the review, it was purely to highlight to you that your brand representative was aggressive and put us, and I suspect the other people who witnessed it, off buying.

2022幎6月12日
自発的なレビュヌ
Nova UK ロゎ

Nova UK からの回答

I am really sorry to hear about a negative experience you had at the Royal Cornwall Showground. We wholesale our stock out to different customers who then go on to sale our products at events around the country - this isn't actually anything to do with our company. That being said, we have sold to this person for many years and it's difficult to imagine him being rude to anyone.
With this in mind, we would like the rectify this for you as we don't like to leave anyone with a negative experience. If you could email us at: info@novauk.com then we'd be happy to help :)

5぀星のうち1の評䟡

useless junk .Wasted my money.

2022幎6月1日
Nova UK ロゎ

Nova UK からの回答

I am sorry you are unhappy with your product, we are surprised as we normally get great feedback! We pride ourselves on selling high-quality, durable and useful products so we are sad to hear you don't like it. We are a small, family-run business and are always happy to help. If you just send us an email - as opposed to jumping straight to negative reviews - then we can assist you with this issue. Our email address is: info@novauk.com. Thank you!

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