GREAT COMPANY I have never had any issues ordering items from NSW CPAP over the years. Very prompt response when order sent in. Great communication during entire process. Very quick delivery timefram... もっと見る
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
The heating hose was sent to an address, for me to "pick up." I am elderly & have no ability to pick things up, especially when it is to a town hundreds of km from where I live. How ever, what ever ca... もっと見る
As a regular buyer of CPAP equipment over the years via NSW CPAP. My latest purchase - Löwenstein Prisma20A Automatic CPAP Package was offered at a great price, and when I picked up the package the st... もっと見る
NSW CPAP staff were very reassuring when my CPAP part wasn't delivered to my unit last week. I couldn't go to the letter box for the units, as I'd had a spinal procedure performed that AM, and been to... もっと見る
企業情報
当該企業による記述
We are Sydney’s trusted independent CPAP retailer NSW CPAP is Australia’s most trusted name in sleep apnea machines, masks and accessories. Our four conveniently located clinics around Sydney covering all points of the compass with 6 locations and a commitment to delivering unmatched customer care, our sleep specialists are here to help you find the right equipment to suit your needs, budget and lifestyle. Whether you are new to CPAP therapy or just looking to update your existing equipment, NSW CPAP is your one-stop-shop for quality sleep apnea machines and accessories.
連絡先
Level 1, Suite 3, 49 Grosvenor Street, 2025, WOOLLAHRA, オーストラリア
- 1300414190
- sales@nswcpap.com.au
- nswcpap.com.au
4.6
優良
5004件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
ネガティブなレビューの 17％に回答しています
通常1週間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
The assistant was quite knowledgeable
The assistant was quite knowledgeable.
Very helpful and I would recommend the company. Thank you. Also the price was very good.
2026年7月7日
The staff was very helpful when I rang
The staff was very helpful when I rang. Pleasant to talk to.Delivery was two days which is helpful when living a long way from towns.
2026年7月7日
Distressing experience
I have purchased several CPAP machines from this retailer over the years and all was well until yesterday. David in particular, had been helpful in getting a replacement water reservoir for my ResMed Air 11 to me, which is still under warranty. Yesterday, I went to buy an F&P machine as backup as the ResMed machine's humidifier keeps playing up. I took back an older machine as trade-in for their 10% discount offer. In addition, I wanted to apply my 1745 rewards points, adding up to $155, which the company's message system advised needed to be used by 30 July. For whatever reason, they had split the rewards into several amounts ranging from $5 to $75, totalling the $155. When I asked to apply the total, they said that was against their procedure. Then they applied the $75 discount before deducting the 10%, which further reduced the discount for me, so that instead of $300, I received a discount of $207,40.
Further, the receipt issued was incorrect, so that I could not submit it to my medical fund. The staff member who attended had to go to the back office to ask the manager for every question I asked, including to find out whether they could place the online order for the machine as they had none in store.
It was altogether a very distressing experience, which dragged out to 45 minutes, with my community transport waiting outside.
2026年7月16日
自発的なレビュー
Very helpful staff at the Grosvenor St…
Very helpful staff at the Grosvenor St centre. They were knowledgeable and helpful and followed up with me when the product came into their store. Thank you.
2026年6月24日
Mask doesn’t fit nice
Mask doesn’t fit nice! You have to tie it so hard that it hurts and leaves a marks on the face.
2026年7月6日
My cpap unit arrived in super quick…
My cpap unit arrived in super quick time and exactly as I ordered
2026年6月23日
No more leaks with the new tank.
2026年6月23日
Prompt service.
2026年6月18日
Service was good
Service was good , had to wait a bit longer than normal to receive product. if received with 3 day you would have got a 5 rating./
2026年7月2日
Service was quick with excellent product knowledge…
Service was quick with excellent product knowledge and subsequent advice.
My only complaint is I was unable to use EFTPOS and had to tap.
2026年7月1日
All items arrived safely,
All items arrived safely,, well packaged. However, I felt delivery time was a little slow.
2026年7月2日
Mistake solved, to a perfect ending.
The heating hose was sent to an address, for me to "pick up." I am elderly & have no ability to pick things up, especially when it is to a town hundreds of km from where I live. How ever, what ever caused that mistake, seems like no one knows. Once that mistake was corrected, I received my parcel in a couple of days - so all is good, now.
2026年7月2日
The website was so easy to navigate
The website was so easy to navigate. I had to follow up as to the time it was taking to dispatch the order, this was responded to promptly with an explanation. Thank you NSW CPAP
2026年7月2日
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