I would like to say a huge thank you for the care and professionalism that was shown to my son who was shopping for a particular pair of trousers last week. He was given an exceptional service, t... ãã£ãšèŠã
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Unreal customer service! Amazing presentation too, I bought a few gifts for my brothers bday and everything came wrapped in brown paper so I didnât need to re-wrap! The team were also real... ãã£ãšèŠã
This company is a scam Trying to exchange an item for a different size but their portal wonât allow returns and they cannot be contacted using phone, email, or instagram. Despite their fancy web... ãã£ãšèŠã
DO NOT USE THIS COMPANY. Non existent customer service. Sent me wrong size trousers, but then no one answers phone or email, canât leave message, website returns doesnât work. ZERO RESPONSE AFTER WEEK... ãã£ãšèŠã
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Number Six first opened its doors in early 2009. Bringing together sourced menswear from around the world and local brands from right here in London, number six has created the perfect juxtaposition of menswear and lifestyle products.
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47 Lambs Conduit Street, WC1N 3NG, London, è±åœ
- 0207 193 9140
- info@numbersixlondon.com
- numbersixlondon.com
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Ordered and never received anythingâŠ
Ordered and never received anything tried to contact the company multiple times to rectify And diddnt even get an acknowledgment.
Doesnât answer emails/instagram/phone
Doesnât answer emails/instagram/phone. Somehow my package is in Israel, I live in Australia
They say email anything and they help but nothing, what a joke. (Will change if i get my order)
Great job
Great job! It did met my expectation, good quality shirt at a good price, delivery was on time. THANK YOU!
Super speedy delivery and niceâŠ
Super speedy delivery and nice selection of products! Great service. Thank you ðâïž
Brilliant service send out fast wasâŠ
Brilliant service send out fast was happy as there were needed for a gift son left untill last minute to decide
Company keep me informed of delivery progress deffo use again ð
Great store and service!
Great store and service, love the attention to detail in their customer-centric approach. Prompt delivery and excellent products. Would ship here again!
Excellent service
Really accurate description, fast delivery and decent product. Will certainly be using again
Awful customer service!
I ordered a jumper from here at the end of November for a Christmas present. I tried to return the jumper at the beginning of January but was over the one month time limit by 1 or 2 days (I felt this was unfair as it was the Christmas period and they didnât allow any extra to return items). I then contacted the company to see if I could at least exchange the item as it was too small for the person I purchased it for. I tried calling, emailing and messaging on the website but heard nothing for ages. I eventually got a reply to say I could exchange the item but then didnât receive the link to do so. I then finally received the link to do the exchange so I completed this online and had to select the item I wanted to exchange for. Most items were out of stock so we opted for the one item that they had in the correct size which they liked. I then sent the parcel back and was expecting to receive the new item. I got an email to say that the item was no longer in stock so they couldnât complete the exchange and to contact if I had any questions. I contacted them to ask what would happen next (whether I would get a voucher or something). Iâve heard nothing back so itâs now almost April and this has been going on since beginning of January! I have sent the item back and have no money back from what I paid, itâs an absolute joke! The customer service is terrible, I just want a refund now as itâs impossible to get anything else sorted but trying to get through to them is impossible!
Terrible Customer Service
Wrong item delivered and completely impossible for anyone to be reached through the customer service. Iâve tried to contact them via email phone and instagram with no response. Shame to see this from an independent but I would avoid ordering from them again. Iâm now left with a jumper I donât want and seemingly nothing that I can do about itâŠ.
Super impressed by the customer serviceâŠ
Super impressed by the customer service from Number Six.
My order was delivered on time and was too big for me, so I had the option to send it back or use the value of my order for a replacement. Which I did and it was sent out to me to arrive the following working day.
Iâm not used to doing returns and messed it, the customer support team were excellent, really quick to respond and helpful in sorting it out. I will definitely use Number Six again. ðð»
Product arrived looking used
Product arrived looking used. I sent it back for a refund and yet I still have to pay for return packaging...
Yeah, next time I would rather not shop with them

Number Six ããã®åç
Great Experience @ Number Six
Excellent service and communication all the way from purchase to delivery. Great
Website too. Will only too happy to give
Number Six my future custom.
Order never arrived, no customer service
Ordered some socks last year and received without problem, however more recently I ordered a sweater which never arrived, and impossible to reach anyone from customer service either by phone, email or social media. Seems the company has just disappeared...

Number Six ããã®åç
Great pieces and speedy delivery.
Missing Order
made an order - tracking hasn't updated since jan 24th saying 'sender dispatching item'. Tried to call, email and socials but no response. Pretty rubbish, £104 down the drain.
Difficult one because Jake wasâŠ
Difficult one because Jake was excellent before Christmas when Royal Mail lost the parcel, calling me personally and rearranging delivery. Really excellent.
Unfortunately though, Iâve not been able to contact him for a return. Multiple emails (on same email thread so no way are they in junk), multiple calls and a voicemail.
Iâm reluctantly leaving this to try and get somewhere.
Havenât heard from this company inâŠ
Havenât heard from this company in nearly 2 weeks despite multiple emails and unanswered calls. Still no update on my delivery
Excellent service and products
Excellent service with very fast and free delivery. Great items and really nice products, lots of communications all the way through and a nice personal service. Really happy with the bag I bought and the best price too. Highly recommended.
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