I bought the travel flosser prior a vacation this year. Before leaving, I tried it out and there is a horrendous screeching with intermittent water stream. Went back and forth with customer service vi... もっと見る
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プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Worst toothbrush worst company. Mine broke in 3 months and they offered to replace with a previous model. After many emails I finally said yes. They never did and have never responded to my emails. T... もっと見る
I bought a travel "Ease" toothbrush for its overall size, battery life, and price. I read Oclean's product description reasonably thoroughly, but it did not mention two major things I hate about the b... もっと見る
I’ve been using Oclean toothbrushes for nearly six years now. My first Oclean X Pro Elite (purchased in June 2020) lasted a full four years before the screen showed signs of wear. This far outlasted... もっと見る
企業情報
当該企業による記述
Who doesn't want a healthier and brighter smile? For everyone's better oralcare, Oclean, not only innovate, but redefine. Different from others, we believe oralcare is not only about better tools, which provides performance & experience, but a smarter solution. Which helps you reshape better habits by knowing and showing your daily oral routine better. Thanks to the unique digital technology, impossible becomes possible now. Welcome to the new era of oral care!
連絡先
Rooms 1318-19 13/F, Hollywood Plaza 610 Nathan Road, Mongkok KL, 999077, HONG KONG, 中国
- support@oclean.zendesk.com
- oclean.com
I did not receive the parcel
2023年11月24日
oclean.com からの回答
Dear Paulina,
We sincerely apologize for the inconvenience you've experienced due to the non-delivery of your parcel. We understand how frustrating this situation must be, and we want to assure you that we are committed to resolving this issue promptly.
We have feedback your issue to the logistics provider and are waiting for a response. Overseas logistics inquiries take some time to get results.If there is any news, we will contact to you ASAP.We will resend or refund it for you if it is lost.
Sorry for the inconvenience again.
A decent product
I bought two copies of the Oclean W10 Water Flosser. The charging cable is a bit short, the water reservoir is quite small, but the flosser works quite well to clean between my teeth and under the gums. Please note that this company is located in China so returns are not easy.
2023年11月29日
自発的なレビュー
oclean.com からの回答
Dear Customer,
We sincerely apologize for the unpleasant experience.
Our products come with a 2-year warranty. If you encounter any quality issues within this period, please reach out to our after-sales customer service. We will promptly provide you with a complimentary replacement.
I’m still waiting for
I’m still waiting for? I haven’t received it yet? A little disappointed
2023年11月23日
自発的なレビュー
Found what I needed fast and easy!!
Found site on internet without problem. Once on-site it was user friendly and I was able to place an online order. Fast delivery, right product received at reasonable price and good quality!!
2023年10月23日
oclean.com からの回答
Thank you for your support of Oclean.
Website is a little lacking in detail
Website is a little lacking in detail. I wasn’t sure if the brush heads would fit because I wasn’t sure which model I had. Luckily they were perfect. Shipping took about 10 days, which is great, but we are used to INSTANT GRATIFICATION IS NOT SOON ENOUGH! So it seemed like a took forever.
2023年10月16日
oclean.com からの回答
Thank you for your valuable suggestions, we will strive to provide better service.
oclean.com からの回答
Thank you for your support of Oclean.
oclean.com からの回答
Thank you for your support of Oclean.
oclean.com からの回答
Thank you for your support of Oclean.
Micro USB still used in 2023
Micro USB in 2023? Seriously? You are still adding 2 different types of connections in one set: micro USB for a charging holder and USB-C for a case. Stop it people hate micro USB.
2023年8月27日
oclean.com からの回答
Thank you for your support of Oclean.
oclean.com からの回答
Thank you for your support of Oclean.
It’s the best brush ever
It’s the best brush ever. My teeth are absolutely fantastic when using this brush, it’s smooth and the app guides you throughout the whole process of cleaning.
2023年8月27日
oclean.com からの回答
Thank you for your support of Oclean.
oclean.com からの回答
Thank you for your support of Oclean.
Great !
Hello, I made the 2nd order which was ok, this time, they moved quickly and also sent the order very quickly, I received it in almost 2 weeks, which is super fine.
For the first order, the waiting time was about 2 months, which disappointed me very much, and the order was sent only after I sent them a message, and the bonus promised for that order never came... tried again to order from them, this time it was ok... (anyway, any bonus was not included in the order...). Overall, I give this order 5 stars. I will probably make more orders as soon as possible... Thank you!
2023年8月7日
oclean.com からの回答
Thank you for your support of Oclean.
oclean.com からの回答
Thank you for your support of Oclean.
oclean.com からの回答
Thank you for your support of Oclean.
Good product
Good product. Delivered in one week to Hungary (from order release to package delivery)
2023年7月23日
oclean.com からの回答
Thank you for your support of Oclean.
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