I just signed up with Octopus Energy within 90 days of my start date to lock in the rate now. It's the cheapest rate I could find. I had an outstanding experience with Payden! From the moment I rea... ãã£ãšèŠã
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Clarissa answered all of my questions and when I decided to sign up, she made the process quick and easy. It was obvious the process had a couple of checkpoints built in to make sure I was voluntaril... ãã£ãšèŠã
I canât say enough good things about Melissa at Octopus Energy! She has been an absolute lifesaver, helping me navigate multiple issues with patience, professionalism, and a truly impressive depth of... ãã£ãšèŠã
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Jake Williams was great. He truly cared about the service he was providing and even went the extra mile by calling my back to inform me up updates that were improvement for me to know. I appreciate hi... ãã£ãšèŠã
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We understand that green energy is cheap energy. Better for you, better for the environment. We offer multiple low-cost plans depending on where you live and only offer 100% renewable energy.
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114 Main Street, Suite 500, 77002, Houston, ç±³åœ
- (833) 628-6888
- heretohelp@octopusenergy.com
- octopusenergy.com
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I just signed up with Octopus EnergyâŠ
I just signed up with Octopus Energy within 90 days of my start date to lock in the rate now. It's the cheapest rate I could find.
I had an outstanding experience with Payden! From the moment I reached out, Payden was attentive, professional, and genuinely helpful. Every question I had was answered thoroughly, and Payden went above and beyond to resolve my issues quickly and smoothly.
I highly recommend OE for anyone who values great customer support.
Clarissa was a joy to talk with and sheâŠ
Clarissa was a joy to talk with and she was thoroughly professional.
They are offering good services
Clarissa provided excellentâŠ
Clarissa provided excellent supportâfriendly, attentive, and fast. A great first impression for a new customer.
Good morning everyone have a great day
Payment issue on website
I was having issues with the website not properly linking my payment information to my account for setting up auto pay. Clarissa was very helpful in resolving my issue. She was very kind and polite when discussing the problem. She was able to quickly resolved the payment issue over the phone as well as reinstate the discount for setting up auto payment. Excellent customer service!
Knowledgeable, friendly, streamlined process
Clarissa answered all of my questions and when I decided to sign up, she made the process quick and easy. It was obvious the process had a couple of checkpoints built in to make sure I was voluntarily signing up. Extra points as it was the end of their customer service day. Octopus automatically sent links to the setup stuff, and required an immediate password change.
Devonte was amazing
Devonte was amazing ! He was very knowledgeable & extremely helpful!
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Moved from out of state to a newâŠ
Moved from out of state to a new apartment complex. Sign up and then was rejected because a out-of state driver's license was provided and Octopus considered this cause for fraud. They would not allow alternative means of correction. DO NOT USE THIS PROVIDER

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Revel was great in helping with all myâŠ
Revel was great in helping with all my requests and renewing me as a customer for another a year. Great customer service as always with my experience in contacting Octopus Energy.
Lizzeth - MVP!
Lizzeth, wow what an amazing customer experience! So patient, succinct and helpful with all my questions. Thank you so much!
Deavonte help me work through factsâŠ
Deavonte help me work through facts regarding staying or going, and we decided on staying with a different plan.
Kevin was one of the most professionalâŠ
Kevin was one of the most professional people I have ever had the pleasure of speaking with.He listened to what I had to say, gave me just what I needed to fit my families need. If all your employees are as courteous as him I would recommend him to anyone who would listen to me.Never have I had this kind of service over the phone and I am in my sixties
Deavonte Was very nice and helpful andâŠ
Deavonte Was very nice and helpful and knowledgeable! I really appreciate it Deavonte
Renewal
Ms. Thuy made the process of renewing services easy! She was very knowledgeable, professional, informative, and courteous.
Easy Resolution to My Issue
Deavonte was able to resolve my issue easily and quickly, and they were very nice!
My question was answered promptly andâŠ
My question was answered promptly and courteously. Good customer service!
Finally, great customer service
I have spent the last 10+ years renewing contracts with electric companies for both residential and commercial properties. Today was the first day I can say that I had a pleasant and effective day with a salesperson - Kevin with Octopus Energy. Customer service makes a HUGE difference!
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