OfficeChairs USA ロゎ
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OfficeChairs USA レビュヌ 1,465

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TrustScore 5段階評䟡の4

4.1

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5぀星のうち2の評䟡

I ordered a Eurotech Chair from OfficeChairsUSA in late August 2023. The chair was delivered a few days later than the promised 2 day delivery on their web site, but they responded quickly to my phon... もっず芋る

5぀星のうち5の評䟡

Patrick Jamison is excellent at sales, customer service & support. He is knowledgeable about products. He listens to questions and responds with detailed & helpful answers. Thank you for his long-term... もっず芋る

5぀星のうち4の評䟡

Somehow we bought the wrong sized table; Office Chairs recommended replacing the top rather than pay high return fees and delaying our office from having use of this top in the meantime. It was a gre... もっず芋る

5぀星のうち5の評䟡

Working from home I found myself in need of an office chair that would hold up to daily use and my weight. If you find yourself in my shoes you have no doubt found there isn't a lot to choose from. At... もっず芋る

䌁業情報

  1. オフィス家具店
  2. 䌁業間サヌビス

さたざたな倖郚゜ヌスから提䟛された情報

OfficeChairs USA is the e-commerce arm of Sheehan's Office Interiors. Our company was founded in 1978 and continues to be the leading retailer of quality contract furnishing in Southeastern New England. We are the exclusive Knoll and Kimball dealer for the state of Rhode Island and continue to service on a daily basis some of the largest Fortune 500 companies in the region. Our scope of capabilities are not limited by region for we design, ship and install to all corners of the contiguous 48 states on a regular basis. OfficeChairs USA is a specialty web provider of mid-range value driven office furniture and seating. You will not find products on our site that carry weak warranties or have sub-par build qualities. You can always find a lower priced 'like' product somewhere, but you might not be able to find a better mix of quality office seating and furniture backed up by a truly easy 45 day return policy being sold by people that know what they are doing! Our new Dynamic Pricing metrics assure you that the price you see might be the best price out there. OfficeChairs USA has the good fortune to draw upon the expertise of our contract division in terms of their design talent, product sourcing and expert product knowledge across our mutually shared design and customer service staff. Like our parent company, OfficeChairs USA has the resources to react swiftly to your inquiry and will ship any product within the time frames specified (on each product page) directly to you without any fuss or hassle. From the most simplistic chair to a complex project our team stands ready to assist you. Need a sample of a textile? Need a floor plan looked at? Need a quote? Need to submit a PO? This is what we do every day.

連絡先

4.1

ほが満足

TrustScore 5段階評䟡の4

1465件のレビュヌ

5぀星
4぀星
3぀星
2぀星
1぀星

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5぀星のうち2の評䟡

Eurotech Chair may not have been new

I ordered a Eurotech Chair from OfficeChairsUSA in late August 2023. The chair was delivered a few days later than the promised 2 day delivery on their web site, but they responded quickly to my phone inquiries. My complaint was when the chair arrived the package looked like it had been repackaged ie: not new packaging from the manufacturer. Lots of tape around the top, the chair was kind of in the box whilly nilly, not professionally packaged and the hardware (nuts, screws, etc.) were loose in the bottom of the big box. In addition the date on the box was November 2020, three years before my delivery. There was not visible damage on the chair but I'm very suspicious that this was an old or returned chair that was repackaged and sold as new. I'm not sure I would trust these guys again.

2023幎8月1日
自発的なレビュヌ
5぀星のうち5の評䟡

This purchase went very well

This purchase went very well. The person I worked with was very helpful. He answered my questions and replied to my emails promptly. The chair was delivered on time and everything went great. I had no problems.

2022幎8月22日
5぀星のうち5の評䟡

Everyone at OfficeChairs was so awesome


Everyone at OfficeChairs was so responsive from the start and they helped me through the entire process from after I placed the order and even were able to forgo an extra charge for the Red leather seat material I wanted for my awesome chair! David S and Bella are amazing and submitted a change and got the information without any hassle. The customer service and since I was patient and wanted to make my chair was perfect I didn't feel I needed to rush the process. I just trusted they would take care of it... And YES they took care of my order, followup part and me! I don't see using anyone else in the future! Thank you OfficeChairs USA and David and Bella!

2022幎12月23日
自発的なレビュヌ
5぀星のうち3の評䟡

Good chair but no owner’s manual.

The chair is good but I was surprised that it came with no owner’s manual or care instructions. It’s like a
I got a chair that had been returned.

2022幎11月26日
OfficeChairs USA ロゎ

OfficeChairs USA からの回答

Leila good morning. I assure you that you wee not sent a 2nd or a return. Neutral Posture does not supply in box hang tags or instructions. We will send that to you privately so that you can fully understand the operation of your new Icon chair. Sorry that you were thrown off slightly here.

Thank you very much.

David Spets
Managing Director of E-commerce

5぀星のうち3の評䟡

The staff at OfficeChairsUSA are so


The staff at OfficeChairsUSA are so helpful. The reason for my 3 stars is that the product we ordered was labeled quick ship on their website and took nearly a month to arrive to us. They use a freight company that is basically non-communicative and takes very long

2022幎11月16日
OfficeChairs USA ロゎ

OfficeChairs USA からの回答

Jayme our team was very aware of this poor service with SAIA the freight carrier. Despite our best efforts it took a shameful 14 days to reach Florida from Massachusetts! While many carriers are doing their best, being saddled with resource issues like a shortage of drivers and dock workers, there are some like SAIA that are just running rogue!

We have also shared this with AIS who shipped the chairs to you so we thank you for bringing this to everyone's attention. Meanwhile we hope that you are enjoying your new Paxton chairs and perhaps some of that has helped ease the pain.

All the best,

David Spets
Managing Director of E-commerce

5぀星のうち5の評䟡

Found the hard-to-find chair

Needed to replace a hard-to-find ergonomic kneeling chair and found it here in-stock and at a very competitive price. Site was easy to navigate, shipping was included, and had great email communication after the sale. Chair arrived quickly, as ordered, and is great quality.

2022幎10月18日
5぀星のうち5の評䟡

Very nice chair at a good price.

Buying experience was first rate. I had questions regarding a detail of an office chair and the customer service representative kindly supplied me with the vendors name and phone # so I could directly ask the manufacturer.
The chair arrived on time and in perfect shape. Assembly was very straight forward with no issues. Highly recommended!

2022幎10月26日
5぀星のうち1の評䟡

You cancel my perchas

You cancel my perchas, and did not tell me wy???

2022幎11月15日
OfficeChairs USA ロゎ

OfficeChairs USA からの回答

Good morning Tarah. This model of the X-Chair is on a long back order with no estimated arrival date. We only thought it was fair to refund you? We do show that a notification was sent through our system on 11.14.2022.

Please let us know if you have any lingering concerns. We can be reached at 888-355-4999 or info@officechairsusa.com .

Thank you.

David Spets
Managing Director of E-commerce

5぀星のうち5の評䟡

Tyler was amazing

Tyler was amazing, answered all of my questions and took care of a specific spec that me and my wife needed

2022幎11月15日
自発的なレビュヌ
OfficeChairs USA ロゎ

OfficeChairs USA からの回答

'Humans' here and we do answer the phones and work one on one with our clients both old and new. Tyler is an example of this down to earth level of service. We all thank you for the kind words.

Very best.

David Spets
Managing Dircetor of E-commerce

5぀星のうち3の評䟡

Great chair but missing screws

The chair is great and came semi-assembled however it was missing screws that I had to make a trip to a hardware store for. Otherwise 5 stars.

2022幎10月10日
OfficeChairs USA ロゎ

OfficeChairs USA からの回答

Good afternoon Candice! We don't show any internal notes about missing fasteners, but we do know that SitOnIt 'tapes' their fasteners in a bright red packet on the interior flap of each box. This is missed at times by some buyers. Having said that though and if you did find that hardware packet and screws were missing within our apologies!

Meanwhile I thank you for sharing and we hope you are loving your new Wit High Back.

Best,

David Spets
Managing Director of E-commerce

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