CANADIANS BEWARE. I placed an order for some shirts on Sept 23, 2026. It did not ship until October 5. When it eventually arrived at my post office (OBS ships with DHL who then hand off to Cana... もっと見る
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Order place on 10/11 and today on 10/20 I still have nothing. Showed order shipped, then retracted to say partially shipped. Trying to check the tracking link and it shows Out for Delivery via USPS... もっと見る
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I’m addicted to these mystery packs!! They always include bands i love- i like a lot of different kinds of music, which helps. but they also always have a variety of colors and/or interesting desi... もっと見る
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Terrible customer service. I NEVER received my merchandise and there is no response back with any resolution or information of what happened. I am still waiting for any response. I spent $90.00 dolla... もっと見る
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企業情報
当該企業による記述
At OfficialBandShirts.com, we’re all about keeping real music alive through authentic merch. Every shirt we sell is officially licensed — no bootlegs, no knockoffs — just the real deal from the bands you love. Whether you’re into metal shirts, classic rock tees, or the latest tour merch, you’ll find thousands of designs from legends like Metallica, Nirvana, AC/DC, Iron Maiden, Alice In Chains, Tom Petty, Def Leppard and more. We ship fast, print quality matters, and every order supports the artists who made the music. Discover your next favorite band t-shirt and wear your sound proudly.
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65 Court St. Suite 20-22, 10601, White Plains, 米国
- officialbandshirts.com
3.1
まあまあ
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Official Band Shirts からの回答
Hi Alexander,
Thank you for your message and purchase from Official Band Shirts! Very sorry to hear that your order has not yet arrived. Please reach out to our support team via the Contact Us link at the bottom of our site with your order details and we will look into this right away.
We look forward to hearing from you and providing you with your tracking details. Thank you!
Best regards,
Lauren
Official Band Shirts Support
Been two weeks and still waiting on two t-shirts that were listed as in stock. Not sure if I’m being scammed yet, but I would cancel the $80 order if I could. Likely a bad choice.
Been two weeks and still waiting on an order to be fulfilled for two t-shirts that were supposedly in stock.
2025年8月20日
自発的なレビュー
Official Band Shirts からの回答
Hi Robert,
Thank you for your message and purchase from Official Band Shirts! Very sorry to hear that your order has not yet arrived. Please reach out to our support team via the Contact Us link at the bottom of our site with your order details and we will look into this right away.
We look forward to hearing from you and providing you with your tracking details. Thank you!
Best regards,
Lauren
Official Band Shirts Support
If I could give 0 stars I would
If I could give 0 stars I would. I purchased a shirt for a concert 3.5 weeks in advance. I just got back in town from the concert...no shirt.
I didn't see the reviews from this company until after purchasing. Never again will they get my money.
When and if I get my shirt I will be returning it.
2025年8月13日
自発的なレビュー
Official Band Shirts からの回答
Hi Denise,
Thank you for your message and purchase from Official Band Shirts! Very sorry to hear that your order has not yet arrived. Please reach out to our support team via the Contact Us link at the bottom of our site with your order details and we will look into this right away.
Please note, all orders are of course eligible for free return or exchange within 30 days of purchase.
We look forward to hearing from you and providing you with your tracking details. Thank you!
Best regards,
Lauren
Official Band Shirts Support
I BELIEVE THIS COMPANY IS A SCAM
I BELIEVE THIS COMPANY IS A SCAM. I ordered a shirt over 2 weeks ago and the website says the order is awaiting fulfillment. To check its status you have to send an email which is never responded to although I get a generic response that says it will respond in 2 business days. 3 emails an 3 no responses later I will dispute the charge with my credit card.
2025年8月3日
自発的なレビュー
Official Band Shirts からの回答
Hi Susan,
Thank you for your message and purchase from Official Band Shirts! Very sorry to hear that your order has not yet arrived. Please reach out to our support team via the Contact Us link at the bottom of our site with your order details and we will look into this right away.
Please note, all messages our support team receives are responded to within one business day (Monday-Friday). Perhaps the replies are going to your spam folder.
We look forward to hearing from you and providing you with your tracking details. Thank you!
Best regards,
Lauren
Official Band Shirts Support
Ordered a shirt literally weeks ago
Ordered a shirt literally weeks ago. It says awaiting fulfillment. How after so long has it not shipped yet? I wrote 4 emails and got no response, left a message on Instagram with no response, and read how others never even got theirs. Have they been reported to the BBB? Because I’m going to. This screams scam.
2025年8月1日
自発的なレビュー
Official Band Shirts からの回答
Hi Heather,
Thank you for your message and purchase from Official Band Shirts! Very sorry to hear that your order has not yet arrived. Please reach out to our support team via the Contact Us link at the bottom of our site with your order details and we will look into this right away.
Please note, all messages our support team receives are responded to within one business day (Monday-Friday). Perhaps the replies are going to your spam folder.
We look forward to hearing from you and providing you with your tracking details. Thank you!
Best regards,
Lauren
Official Band Shirts Support
Purchased shirt for a specific…
Purchased shirt for a specific reason/date and was given a 3-5 shipping estimate, which was weeks ahead of when I needed it. We're at a month now and still no shirt. Support is helpless. Would never buy from this place again.
2025年7月18日
自発的なレビュー
Official Band Shirts からの回答
Hi Ryan,
Thank you for your message and purchase from Official Band Shirts! Very sorry to hear that your order has not yet arrived. Please reach out to our support team via the Contact Us link at the bottom of our site with your order details and we will look into this right away.
Please note, all orders are of course eligible for free return or exchange within 30 days of purchase.
We look forward to hearing from you and providing you with your tracking details. Thank you!
Best regards,
Lauren
Official Band Shirts Support
Don't buy anything on this site
Don't buy anything on this site! It's a scam even though their website looks beautiful and they have good Insta & FB pages. Note how they do not have a phone number anywhere so you can't get in touch in case things go wrong. You will pay for your order and then wait several weeks to get a tracking number. Then the tracking number will say it's been delivered and you still won't have your product and no one will ever answer any of your emails.
2025年7月30日
自発的なレビュー
Official Band Shirts からの回答
Hi Jenny,
Thank you for your message and purchase from Official Band Shirts! Very sorry to hear of the issue with your order. Please reach out to our support team via the Contact Us link at the bottom of our site with your order details and we will look into this right away.
Please note, all orders are of course eligible for free return or exchange within 30 days of purchase.
We look forward to hearing from you. Thank you!
Best regards,
Lauren
Official Band Shirts Support
They are absolutely awful
They are absolutely awful. Do not order from here . Received this message on July 9th after ordering on June 29th.
“As mentioned on the item page, this design requires 5-10 business days for processing prior to shipping. As it is sourced directly from the artist's official merchandise manufacturer. Based on your order date, it will be shipping shortly. Our system shows that your order is currently being processed for fulfillment. Once it leaves our facility, we will provide you with tracking details so you can keep an eye on its progress.”
Now over a month later and still nothing after being told it’ll be dispatched again shortly on July 16th. Avoid ordering from this place at all costs
2025年8月1日
自発的なレビュー
Official Band Shirts からの回答
Hi Matthew,
Thank you for your message and purchase from Official Band Shirts! Very sorry to hear that your order has not yet arrived. Please reach out to our support team via the Contact Us link at the bottom of our site with your order details and we will look into this right away.
Please note, all orders are of course eligible for free return or exchange within 30 days of purchase.
We look forward to hearing from you and providing you with your tracking details. Thank you!
Best regards,
Lauren
Official Band Shirts Support
Poor Customer Service
I ordered a bruce springsteen shirt from this company. Over ten business days passed and still have not received a tracking number. I have reached out to them via email (because they have no phone number listed that I could find) and interacted with “Lauren”. Who btw, cut and pasted stock responses, with no specific answers that pertain to my simple question on why it is taking so long. It took them two-three days to respond on top of that.
Upon writing this review, it is now 12 business days since I ordered and still have not received a tracking number.
I WISH I ordered from the official Bruce Springsteen website. Obviously, I will never order from this company again, nor will I recommend using this company.
2025年5月19日
自発的なレビュー
Official Band Shirts からの回答
Good Afternoon Gabriel,
Thank you for your message! Very sorry to see there was a delay in shipment of your order from our facility. However, we are seeing that delivery has been completed by USPS on June 11th. If there are any other issues please don't hesitate to reach out to our support team. We're here to help. We hope you enjoy your Bruce Springsteen order! Thank you!
-Official Band Shirts Support
Sketcy
The quality of t-shirts is not great. The material is thin and easily gets twisted after washing. Also, they have no phone number listed. The email is the only way of communication. I ordered two t-shirts but one of them has not arrived. It has been a while but there is no update whatsoever. This business seems to be run by typical new era "entrepreneurs" who are all about doing it in the easiest way possible, like Etsy sellers using Printify. Will not order again.
2025年5月9日
自発的なレビュー
Official Band Shirts からの回答
Hi Tommy,
Very sorry to hear that one of your items has not arrived. We can certainly look into this for you. Please click the Contact Us link at the bottom of our site and include your full name and order number when submitting an inquiry. We respond to most messages within one business day and can certainly provide tracking for this item. Please note, processing times for items on our site vary by artist. Please see the 'Availability' section on the item pages for specific processing times.
All orders are of course eligible for return or exchange within 30 days of purchase if not used or washed. Simply click the Returns & Exchanges link found at the bottom of our site to print a prepaid return label.
Official Band Shirts has been in business for 15+ years and has accumulated 50,000+ five-star reviews online. We are the leader in officially licensed music and entertainment merchandise.
We look forward to hearing from you and resolving your issue. Thank you!
-Official Band Shirts Support
Poor quality. Awful fit.
Complete rip off. I've worn t-shirts my whole (long) life, always M. Ordered 7 shirts, ALL of them fit like a small. Unwearable. Horrible fit. Poor quality. Just rip off some visuals from the Web, get on Canva and have it printed at a local custom shop. You'll be better off. And if you're from Canada, forget it. You'll get destroyed at the border (2025). I'll have to give those to charity.
2025年4月29日
自発的なレビュー
Official Band Shirts からの回答
Very sorry to hear you are not satisfied with your purchase. All items not used or washed are certainly eligible for return within 30 days for a full refund of the purchase price. Simply access our easy-to-use online returns portal to complete a return. Unfortunately we don't have much control over import charges levied when a customer imports items from abroad. If you have any further questions please don't hesitate to reach out. We're here to help. Thank you!
-Official Band Shirts Support
Product shrunk two sizes and is unwearable
DO NOT BUY FROM THEM. I've bought enough music tshirts over the years to know to wash them on cold when i first get them and don't tumble dry. Unfortunately this didn't help me with the awful shirt I got from 'Official Band Shirts'. I bought a large which ended up a medium on the width and a small in the length after one careful wash. But they refused to do anything, hiding behind a no returns policy if it's been washed, which is dumb if the product fails despite being washed correctly.
UPDATE - IT GOT WORSE: Don't be fooled by the PR stunt below, which seems to be from the same person (bot?) who responds to everyone who contacts them (me included). I pointed out to Lauren that I had followed all care instructions but it shrunk, and I asked them to make it right. Lauren refused, hiding behind the same policy I quoted in my original post. And the next bit is laughable... despite having mainly 1 star reviews for the last few years, they suddenly got two 5 star reviews within an hour of me posting mine. Who do they think they're kidding?
2025年3月12日
自発的なレビュー
Official Band Shirts からの回答
Hi Bill,
Thank you for your purchase from Official Band Shirts! Very sorry to hear of the issue with your purchase.
Please note, our t-shirts are able to be washed and dried. Please follow the care instructions on the t-shirt label to preserve the sizing of your item.
Items on our site are eligible for return or exchange within 30 days of purchase if not used or washed, excluding final sale items.
We would love the chance to make this right with you. Please contact our support team from the Contact Us link at the bottom of our site. We will certainly work to provide a solution for you.
Thank you!
Lauren
Official Band Shirts
These are the worst quality shirts I've…
These are the worst quality shirts I've ever seen. They are incorrectly sized, so thin you can see through them, and the thread was already unraveling when I got it. They are so over priced as to be grotesque.
2025年3月21日
自発的なレビュー
Official Band Shirts からの回答
Hi Desirae,
Thank you for your purchase from Official Band Shirts! We're very sorry to hear of the issue with the Janis Joplin item you purchased. All of our items are eligible for return or exchange within 30 days of purchase. Simply visit the Returns & Exchanges section of our site to have that processed.
Also, if an item is defective we sincerely apologize! We certainly replace defective items free of charge. Please contact our support team with a photo of the defective item and can have that taken care of right away for you.
Again, we're very sorry for the issue with your order and would love the chance to correct this. We look forward to hearing from you. Thank you!
Lauren
Official Band Shirts
T-Shirt never arrived and no help from them.
I ordered a t-shirt more than two months ago. "Lauren", whom Im sure is a BOT, keeps sending me a tracking number showing its in Germany. I live in New Zealand, (other side of the world). These guys have been terrible and I wish I had read these reviews first. I do not recommend these guys at all!
2025年3月14日
自発的なレビュー
Official Band Shirts からの回答
Hi Mike,
Thank you for your purchase from Official Band Shirts! We're very sorry to hear of the issue with your package while in transit to New Zealand from the USA. Tracking for your order is showing this was delayed at the postal hub in Germany while on the way to New Zealand from the USA. Unfortunately this is the only information the postal service was able to provide us.
Your order has been refunded in full due to the significant shipping delay while in transit internationally. If there is ever an issue please don't hesitate to reach out to our support team. We are certainly not 'bots'. We will always work to fix the situation immediately. Thank you!
Lauren
Official Band Shirts
Company does not deliver.
I ordered a shirt over 3 weeks ago. The shirt still hasn’t come. Given such a long delay, I reached out to customer service and they sent me the tracking number (which I already had) and let me know they don’t really care (mail can be slow). I guess I was expecting actual customer service or empathy.
2025年3月12日
自発的なレビュー
Official Band Shirts からの回答
Hi Derrick,
Thank you for your purchase from Official Band Shirts! We're very sorry to hear of the shipping issue you faced with your order.
Tracking for your purchase is showing a delay within the postal system at the Indianapolis USPS sort facility. This has since cleared and tracking is showing your package has been delivered at your provided shipping address.
If there is ever an issue please don't hesitate to reach out to our support team. We will always work to fix the situation immediately. Thank you! Enjoy your Bruce Lee and Bob Marley t-shirts!
Lauren
Official Band Shirts
I bought a shirt..then saw the reviews…
I bought a shirt..then saw some bad reviews and tried to cancel . Well, They got back to me and said i could return it once it arrives. The shirt arrived within maybe 5 days since i purchased it. It looks exactly like the picture. The design isnt a cheap stick on. Its not $60 shirt quality but its def what i wanted. Totally keeping it. Im 6'1 230. bought an XL and its the right size. Ill actually buy from these guys again; They're dope shirts.
2025年1月30日
自発的なレビュー
Official Band Shirts からの回答
Thank you for taking the time to share your experience!
We completely understand wanting to do some research before making a purchase, and we're glad you gave us the opportunity to earn your business. It's great to hear your shirt arrived quickly, matched the product photos, and fit just as expected.
We appreciate your comments about the quality and are especially happy to hear you'll be keeping it and shopping with us again. Thanks for the support, and we hope you enjoy your new shirt for years to come!
Jessica
Official Band Shirts
Off centered print- poor customer service
Ordered a Tshirt of my wife’s favorite band to give her for Xmas this year. This was a gift I was excited to give. Ordered early November, allowed the 7-10 days to ship before I went to track order. Said processing for 3 weeks. Finally received it. Thought it was good. Wrapped it, wife opens it and initially is excited but then notices after she puts it on that the print is clearly off-centered and so obvious someone didn’t know what they were doing. Wrote “Lauren” at customer service who then just sends me a link to returns and exchanges without any apologies or offfers to just send out a new one like a decent company would. I provided pictures as well, still nothing. Never again @officalbandtshirts.com you’ve lost a customer
2024年12月11日
自発的なレビュー
Official Band Shirts からの回答
Hi Mike,
Thank you for your purchase from Official Band Shirts! We're very sorry to hear of the issue with the print of the item you purchased.
We certainly do replace defective items if a photo is provided. We also accept returns for all items within 30 days for refund or exchange.
We'd love the chance to make this up to you. Please reach out to our support team and we will certainly find a solution for you. Thank you!
Lauren
Official Band Shirts
Estafa
Pague la camiseta y tras varios intentos de comunicación para ponerme en contacto con ellos jamás llegue a recibirla. Perdí mi dinero y tiempo. Para mi esto se llama estafa
2024年7月17日
自発的なレビュー
Official Band Shirts からの回答
Hi Raquel,
Thank you for your purchase from Official Band Shirts! Very sorry to hear of the issue with your order.
Please reach out to our support team by clicking the Contact Us link at the bottom of our site. We can of course provide you with the most updated tracking details for your purchase so you are given an arrival date.
We look forward to hearing from you. Thank you!
Lauren
Official Band Shirts
Order was Processing for 3 months and I…
Order was Processing for 3 months and I never received my order.
2024年11月21日
自発的なレビュー
Official Band Shirts からの回答
Hi Mike,
Thank you for your Rolling Stones t-shirt purchase from Official Band Shirts! Very sorry to hear of the issue with your size exchange.
Our system is showing the size exchange you requested has been delivered to the shipping address provided at checkout. Please contact our support team from the Contact Us link at the bottom of our site if you are still experiencing an issue. We will always work to fix the situation immediately. Thank you!
Lauren
Official Band Shirts
These shirts are very low quality
These shirts are very low quality. I received one that said it could be dried on low. It came out twisted and crooked and unwearable. I emailed Lauren at customer service who informed me their shirts can NOT be dried. Since it didn’t know that and that’s not what the instructions say I asked for a refund. She refused bc they don’t refund for washed items. I also never received part of my order and I’ve contacted Lauren asking and she will not answer me. She responds but it has nothing to do with where my order is or a tracking number. This place is definitely a scam. These same shirts can be found at other companies including Amazon. Order from one of them.
2024年11月13日
自発的なレビュー
Official Band Shirts からの回答
Hi Christin,
Thank you for your purchase from Official Band Shirts! Very sorry to hear of the issue with your order.
Regarding the care of your items, most of our t-shirts can certainly be dried. Please wash and dry your items according to the manufacturer care instructions on the item labels. As care does vary by design and t-shirt type.
All of our items are of course eligible for return or exchange within 30 days of purchase if not used or washed. Also, tracking is showing delivery of your items has been completed. If there is ever an issue, please contact our support team from the Contact Us link found at the bottom of our site. We will always work to fix the situation right away.
Thank you!
Lauren
Official Band Shirts
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