Craig Hennessy in Bath was very patient with us but he was a very good listener and he guided us towards two lamp shades that we are thrilled with
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レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
The whole team at Oka, Bath are so helpful. Not only on advising furniture choices, but also if things go wrong. I had a recent delivery challenge with an arm chair and Natasha, Alex and Tom couldn’t... もっと見る
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Called into the Oka store in Bath for a look and browse at new items. Absolutely impressed by a member of staff, Linda. She was amazing with her tips for the artificial flowers and suggestions on wh... もっと見る
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Settee arrived but the delivery men said they didn’t have the authority to unpack it and take away packaging. I immediately phoned OKA and spoke to Grace who said it had been an oversight on... もっと見る
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企業情報
当該企業による記述
In the heart of Bath sits our gorgeous Georgian-fronted townhouse store, complete with the honey-coloured stone typical of the city. Right in the centre of things, on the bustling Milsom high street, it’s surrounded by popular interiors, fashion and gift shops, as well as independent cafes, and is a short walk from the pleasure gardens and historic homes of famed authors, architects and thinkers such as Jane Austen and Beau Nash. Previously home to Parkhouse and Co. Oriental Goods Depot, purveyors of “fancy goods”, our building was carefully chosen to showcase our seasonal looks , curated by our talented visual team to help you imagine what our pieces might look like in your home.
連絡先
26-27 Milsom Street, BA1 1DG, Bath, 英国
- +44 1225 443074
4.8
優良
369件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Fuimos muy amablemente atendidos
Fuimos muy amablemente atendidos. El personal es muy educado y atento a todo lo que preguntamos
2026年9月15日
OKA - Bath からの回答
Estimado Guillermo,
Nos alegra mucho saber que recibió una atención tan amable durante su visita a nuestra tienda de Bath.
Compartiremos sus comentarios con el equipo, que estará encantado de recibirlos.
Saludos cordiales,
OKA
OKA - Bath からの回答
Dear Ann
We’re so pleased to hear that the Bath team made your visit a positive one.
We’ll be sure to pass your kind feedback on to them, and we hope to welcome you back to OKA again soon.
Kind regards,
OKA
Unbelievably helpful and cheerful…
Unbelievably helpful and cheerful young lady who looked after us and sorted out all our needs
2026年9月11日
OKA - Bath からの回答
Dear Bill
Thank you for your wonderful feedback. We're so pleased to hear that Christinea in Bath provided such a friendly and helpful service, we'll be sure to share your kind words with her and the team.
We hope that you are happy with your purchase and that you will visit us again soon.
Warm regards
OKA
Fantastic experience with the florist…
Fantastic experience with the florist Linda in Bath. She has great expertise and created a gorgeous floral arrangement now widely admired in our new home.
2026年9月11日
自発的なレビュー
OKA - Bath からの回答
Dear Caroline
We are so pleased to hear you had such a fantastic experience with Linda, our florist, in our Bath store. It's wonderful to know her expertise resulted in a gorgeous floral arrangement that is now admired in your new home. We truly appreciate your feedback.
Warm regards
OKA
Positive experience
We had such a positive experience at Oka Bath and a huge part of that is down to Linda. Linda has been incredibly helpful, knowledgeable and patient. She has a real eye for attention to detail and is a real credit to the store. We keep coming back because we know Linda will help us.
2026年9月11日
自発的なレビュー
OKA - Bath からの回答
Dear Katie
Thank you for sharing such wonderful feedback. We are so pleased to hear about your positive experience in our Bath store, and that Linda provided such helpful, knowledgeable, and patient service. It's fantastic to know that her attention to detail makes such a difference, and we truly appreciate your loyalty.
Kind regards
OKA
I had trouble with an online order and…
I had trouble with an online order and had changed my mind with what to purchase . However , adding to my order meant I’d just missed out on the extra discount allocated for the bank holiday weekend . I spoke initially with Natasha and then Alex ( who followed up the replacement order ) and they both couldn’t have been more helpful . The extra discount was applied , and this encouraged me to purchase another product , so it was a win - win situation! I wouldn’t hesitate to recommend buying online as their customer support is stupendous . You actually get to speak with someone who listens and sorts effectively! The products are always exceptional quality too .
2026年9月6日
自発的なレビュー
OKA - Bath からの回答
Dear Sarah,
Thank you for taking the time to leave such generous feedback. We’re delighted that Natasha and Alex were able to step in and make everything straightforward for you.
Your comments about the support you received and the quality of our pieces mean a great deal. We’ll be sure to share your kind words with the team.
Kind regards,
OKA
Great service as always
2026年9月1日
OKA - Bath からの回答
Dear Mrs Gage,
Thank you for your kind feedback and continued support. We’re so pleased the Bath team have looked after you well once again.
We really appreciate you taking the time to share your review and look forward to welcoming you back soon.
Kind regards,
OKA
OKA - Bath からの回答
Dear Vivienne,
Thank you for your kind feedback. We’re so pleased you had such a positive visit to our Bath store.
Your comments mean a great deal to the team, and we hope to welcome you back again soon.
Kind regards,
OKA
Delivery prompt
Delivery prompt, although I did pay extra for this. Product well packaged. Very nice although colour more green than looked on line.
2026年8月26日
OKA - Bath からの回答
Dear Mrs Lacey
We're happy to hear your delivery was prompt and the product well-packaged. We appreciate your feedback regarding the colour and will pass to the relevant teams for review.
Kind regards
OKA
I walked several times around your shop…
I walked several times around your shop in Bath, admiring many items. There was no sales pressure and ‘Ella’ asked if she could help .. I pointed out a vase which was too heavy to carry so Ella looked up postage which was very reasonable. I liked the flowers in the vase so Ella put together an arrangement for me. When my parcel arrived 2 days later, Ella had tied the bouquet as she had arranged it in the shop which was beautiful. She had written me a personal note advising how to make my vase look its absolute best ….. The key word in all of this is …. Ella …. Thank you for your amazing care and attention to detail… you are an invaluable member of Oka 🙏
2026年8月25日
OKA - Bath からの回答
Dear Debbie,
Thank you for taking the time to share such thoughtful feedback. We’re delighted Ella made your visit to our Bath store feel so special.
Her care and attention clearly made a lasting impression, and your kind words will mean a great deal to her. We’ll be sure to share them with Ella and the wider team.
Kind regards,
OKA
Exceptional shopping experience in Bath store
Beautiful store & layout. Exceptionally helpful staff despite both being very busy helping customers secure items in your sale with the great ball holiday additional discount. I phoned the store before setting off as I live over 50 miles away & also received great service, advice and help from the gentleman who served me when I arrived.
2026年8月30日
OKA - Bath からの回答
Dear Maria,
Thank you for taking the time to share such lovely feedback. We’re delighted our Bath team were able to help make your visit worthwhile.
Your kind words about the store and the service you received mean a great deal, and we’ll be sure to share them with the team.
Kind regards,
OKA
Always the best
Always the best, friendly and professional service in the Bath store. The fashion design is absolutely the best for me and I always spend more than I intend!
My whole wardrobe is from Oska. It’s the best!
2026年8月25日
OKA - Bath からの回答
Dear Mrs Peto
It appears that your review is intended for a different company, we are OKA furniture and we can see that your lamp has been delivered and hope that you are happy with your purchase.
We request that you kindly amend your review.
Warm regards
OKA
We visited your shop in Bath and talked…
We visited your shop in Bath and talked with a member of staff, Christinea, who was friendly and helpful, resulting in us purchasing two chairs and cushions.
2026年8月27日
OKA - Bath からの回答
Dear Antony
Thank you for your wonderful feedback. We're so pleased to hear that Christinea in Bath provided such friendly and helpful service, leading to your lovely purchases. We'll be sure to share your kind words with the team.
Warm regards
OKA
World class service Alex & Elly
World class service Alex & Elly
These kids will go far in life..
Customer service better than John Lewis
& products purchases Outstanding!
2026年8月31日
自発的なレビュー
OKA - Bath からの回答
Dear Ian
We're so happy to hear about your wonderful experience in our Bath store, and that you received such great service from Ella and Alex! It's fantastic to know we exceeded your expectations and we truly appreciate your kind words.
Best wishes
OKA
Excellent communication
Excellent communication, quick reply to problem, quick solution, quick delivery and everything with kindness, amiability and attention.
Really 5*
2026年8月27日
OKA - Bath からの回答
Dear Alix
We are absolutely thrilled to receive such wonderful feedback! It's fantastic to hear that you experienced excellent communication, a quick and kind resolution to your problem, and prompt delivery. Providing a positive and attentive experience is what we always strive for. Thank you for your amazing 5-star review!
Best wishes
OKA
One of the best shops in Bath…
Oka is one of the few shops who sell top quality artificial flowers. They also stock great furniture - definitely quirky/unusual alongside classic items. One of my favourite shops in Bath. The staff are always helpful and knowledgeable.
2026年8月22日
OKA - Bath からの回答
Dear Hazel
We're so pleased to hear that our Bath store is one of your favourites and that you appreciate the quality of our artificial flowers. It's wonderful to know you enjoy our unique and classic furniture, and that our team consistently provides helpful and knowledgeable service.
We truly appreciate your kind words and look forward to welcoming you back soon.
Best wishes
OKA
Lovely gentle and helpful service in…
Lovely gentle and helpful service in the Bath store which you must keep open for ever!
2026年8月22日
OKA - Bath からの回答
We’re delighted to hear that your visit to our Bath store was such a positive experience and found our service gentle and helpful. We’ll be sure to pass your kind feedback on to the team.
We truly appreciate your kind words and hope that you are happy with your purchase.
Warm regards
OKA
affecient and happy staff to help with your experience.
Staff at the Bath store,were friendly and happy to help.
2026年8月19日
OKA - Bath からの回答
Dear Ms Donnelly,
We’re so pleased to hear that the Bath team made your visit a positive one.
We’ll be sure to pass your kind feedback on to them, and we hope to welcome you back to OKA again soon.
Kind regards,
OKA
Very pleasant helpful ladies Linda and…
Very pleasant helpful ladies Linda and Ellie helped me to buy a new rug today(Sunday)
Reassured me about some questions I asked, re rug colour and possible returns etc.
Good experience.
2026年8月18日
OKA - Bath からの回答
Dear Customer
We are delighted to hear you had such a positive experience during your visit to our Bath store on Sunday. It's wonderful to know that Ellie and Linda were able to assist you with your questions and help you find a new rug. We truly appreciate your feedback and hope to welcome you back again soon.
We hope that you enjoy your new rug!
Kind regards
OKA
The items are beautiful
The items are beautiful, the staff are polite and helpful. Great looking shop where items are displayed to their advantage. You can visualise them in your own home.
2026年8月18日
OKA - Bath からの回答
Dear Margaret
Thank you for your wonderful review. We are so pleased to hear you enjoyed your visit to our Bath store and found our displays inspiring. It's lovely to know our team provided such helpful and friendly service, and we hope you will visit us again soon.
Kindest regards
OKA
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