We always like visiting the Broadway showrooms where everything is displayed so wonderfully. On this visit we bought a set of prints and a linen tablecloth which was hugely reduced. Charlotte helped u... もっと見る
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プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
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The initial order arrived damaged - due to very poor packaging and protection. However, OKA were excellent in their response to the problem - noting the need to ensure better standards on delivery s... もっと見る
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Firstly I have found the help of your home stylist extremely good. Giving me confidence to purchase a rug , side tables and coffee tables and to help me in the next few weeks to select some cushions.... もっと見る
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Lovely welcome as I entered the store in Broadway, being disabled I couldn’t use the stairs , thought they were upstairs I wanted some flowers to compliment my new kitchen table. An assistant came and... もっと見る
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企業情報
当該企業による記述
In the quintessentially English village of Broadway, this gorgeous Georgian farmhouse displays our range of furniture and accessories in a homely setting. The countless period features, from original fireplaces to traditional wooden beams offer the perfect backdrop to our British-designed collection. Our talented visual team has arranged the pieces into seasonal looks so that you can gain abundant inspiration for your own home. The house itself is worth coming to explore just as much as our ranges are, with its decorative mouldings and wooden architrave doorways.
連絡先
46 High Street, WR12 7DT, Broadway, 英国
- +44 1386 859631
4.8
優良
324件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Excellent customer service in your…
Excellent customer service in your Broadway shop. Friendly and helped me find what I was looking for. All staff very friendly and polite.
2026年9月6日
OKA - Broadway からの回答
Dear Elise
We're so pleased to hear you had such a positive experience at our Broadway store. It's wonderful to know our team was friendly and helpful in assisting you find what you were looking for and we hope that you are happy with your purchase.
Thank you for your kind feedback and we look forward to welcoming you back soon.
Warm regards
OKA
Great customer service from OKA’s teams…
Great customer service from OKA’s teams in Tunbridge Wells and Broadway. Friendly, helpful and efficient, the staff tracked down and swiftly dispatched Isla cushion covers that had sold out online. Thank you.
2026年8月2日
OKA - Broadway からの回答
Dear Mrs Manwaring
We're so pleased to hear about your positive experience with our teams in Tunbridge Wells and Broadway. It's wonderful to know they were able to efficiently track down and dispatch the cushion covers for you. We'll be sure to pass on your kind feedback.
Warm regards
OKA
Lovely welcome as I entered the store…
Lovely welcome as I entered the store in Broadway, being disabled I couldn’t use the stairs , thought they were upstairs I wanted some flowers to compliment my new kitchen table. An assistant came and guided us to the beautiful flower room a few feet away I now have beautiful flowers just what I wanted.
2026年9月3日
OKA - Broadway からの回答
Dear Wendy,
Thank you for your lovely feedback. We’re so pleased the Broadway team were able to make your visit comfortable and help you find just what you were looking for.
Your kind comments mean a great deal, and we hope your new flowers look beautiful in your kitchen.
Kind regards,
OKA
Superb service thanks Sarah
Called into Broadway store today. Sarah was so very helpful trying to unpick a bit of a problem I had with an order. Fab solution and now really happy with my Persephone lamp. Thank you Sarah, really appreciate your help.
2026年9月2日
自発的なレビュー
OKA - Broadway からの回答
Dear Jo,
Thank you for your lovely feedback. We’re delighted Sarah was able to support you and help resolve things during your visit to our Broadway store.
Your kind words will mean a great deal to her and the team, and we hope your Persephone lamp looks beautiful in your home.
Kind regards,
OKA
Beeca met us at the door with a happy…
Beeca met us at the door with a happy friendly smile.
2026年8月29日
OKA - Broadway からの回答
Dear Susan,
Thank you for your kind feedback. We’re delighted Beeca made you feel so welcome during your visit to our Broadway store.
We’ll be sure to pass your lovely comments on to her and the team, and we hope to welcome you back again soon.
Kind regards,
OKA
OKA - Broadway からの回答
Dear David
Thank you for your wonderful review. We are so pleased to hear that you had such a positive experience in our Broadway store, it's wonderful to know that our team was helpful and that you are happy with your purchase. We truly appreciate your support and hope to welcome you back again soon.
Warm regards
OKA
Courteous & helpful throughout…
Courteous & helpful throughout shopping experience. Allowed us to leave car there while we visited town.
2026年8月26日
OKA - Broadway からの回答
Dear Annora
We're so happy to hear that you had a positive experience with our Broadway store and our team was courteous and helpful during your visit, and that we could assist with your car while you explored the town.
Thank you for sharing your feedback and we hope that you are happy with your purchase.
Kind regards
OKA
Sophie and Becca were brilliant
Sophie and Becca were brilliant! Nothing was too much trouble. So happy that what we came for was in stock. Will be visiting again
2026年8月29日
自発的なレビュー
OKA - Broadway からの回答
Dear Beth
We are delighted to hear that Sophie and Becca provided such excellent service and that you found exactly what you were looking for. It's wonderful to know that your visit was so enjoyable.
We look forward to welcoming you back again soon.
Warm regards
OKA
Sales lady Clare made my visit personal…
Sales lady Clare made my visit personal with friendly professional advice without any pressure .
2026年8月24日
OKA - Broadway からの回答
Dear Marie
We are so pleased to hear that you had such a positive and personal experience during your visit to our Broadway store. It's wonderful to know that Claire provided friendly, professional advice without any pressure. Thank you for sharing your kind feedback.
Kind regards
OKA
OKA - Broadway からの回答
Dear Mr Newton Scott
Thank you for your fantastic review. We’re delighted to hear that you enjoyed your visit to our Broadway store, it’s wonderful to know our Claire made you feel welcome and offered such friendly and helpful advice during your visit.
Your kind words are greatly appreciated, and we look forward to welcoming you back again soon.
Warm regards,
OKA
I have been to my local Oka store…
I have been to my local Oka store several times over the last few weeks for various purchases and each time have either been served by Sarah or Paul. Both assistants have been extremely helpful and friendly and have made my shopping experience all the more pleasurable. Thank you .
2026年8月19日
OKA - Broadway からの回答
Dear Mrs McDonald
Thank you for your wonderful review. We are so pleased to hear that you consistently enjoyed your visits to our Broadway store and that our team provided such a great experience. We will be sure to share your kind words with them. We truly appreciate your support and look forward to welcoming you back soon.
Best wishes
OKA
Great service from the staff
2026年8月18日
OKA - Broadway からの回答
Dear Bill
Thank you for your kind review. We are delighted to hear that you enjoyed your visit to our Redbrick store and received such helpful service, and we hope you are happy with your purchase.
We really appreciate your feedback and hope to welcome you back soon.
Warm regards
OKA
We visited the shop yesterday and again…
We visited the shop yesterday and again today as we wanted to return to buy a lamp we had spotted yesterday. Claire and her colleagues were incredibly helpful on both visits, taking the time to assist us and make sure we found exactly what we were looking for.
The service was spot on from start to finish, and we’re really pleased with our purchase. It was a great experience overall, and we would definitely return again. Highly recommend Claire and the team for their excellent customer service. Thank you ! ⭐⭐⭐⭐⭐
2026年8月21日
自発的なレビュー
OKA - Broadway からの回答
Dear Customer
Thank you for taking the time to share your wonderful experiences. We’re thrilled to hear that you enjoyed your visits to our Broadway store, it’s great to know the team took the time to explore options with you and provided such friendly and helpful service.
It's fantastic to know you are happy with your purchase and the service you received. We truly appreciate your recommendation and look forward to welcoming you back again.
Best wishes
OKA
Products, Services and Delivery Top Notch
Products: Great products that stand out as being more unique.
Staff : Helpful staff in store and on phone. Quickly able to answer questions and offer advice. Great service.
Delivery Service: Product despatched quickly and with exceptional package for a fragile item.
2026年8月6日
OKA - Broadway からの回答
Dear Paul
We're delighted to hear that your visit to our Broadway store was so enjoyable and that our team provided such helpful and friendly service. We are also pleased that your order was delivered promptly and was well packaged for delivery, and we hope that you are happy with your purchases.
We truly appreciate you sharing your experience and hope that you will visit us again soon.
Kind regards
OKA
OKA - Broadway からの回答
Dear Customer,
We’re so pleased to hear your order arrived quickly and that you’re happy with your new wall sconces.
Thank you for choosing OKA.
Kind regards,
OKA
Fantastic customer service from Polly
Fantastic customer service from Polly. She couldn’t have been more helpful with finding us the items we needed. Knowledgable about the products and overall great to deal with.
2026年8月10日
自発的なレビュー
OKA - Broadway からの回答
Dear Claire,
We’re delighted to hear that Polly looked after you so well and helped you find the pieces you needed.
We’ll be sure to pass your lovely feedback on to Polly and the Broadway team.
Kind regards,
OKA
Paul and the team were extremely…
Paul and the team were extremely helpful from the moment I called to when I arrived and even beautifully gift wrapped the gift.
2026年8月5日
自発的なレビュー
OKA - Broadway からの回答
Dear Sarah
Thank you for your kind feedback. We are so pleased to hear that our Broadway team provided such friendly and helpful service from your initial call to your store visit, and that you were happy with the gift wrapping.
We appreciate you taking the time to share your experience and hope to welcome you back again soon.
Warm regards
OKA
Very happy with the service from the…
Very happy with the service from the staff at the Broadway Store and very pleased with the Hokkaido pictures. They look fantastic.
2026年7月28日
OKA - Broadway からの回答
Dear Mrs N
Thank you for sharing your review. We're so pleased to hear you enjoyed your visit to our Broadway store and that you are so happy with your Hokkaido prints.
We appreciate your feedback and hope you will visit us again soon.
Kind regards
OKA
Super helpful staff when buying lamp…
Super helpful staff when buying lamp shades. Also helped with sourcing lamp fittings. Great service.
2026年8月1日
OKA - Broadway からの回答
Dear Debbie
Thank you for taking the time to share your kind words. We are so pleased to hear that you enjoyed your visit to our Broadway store and that Rebecca was able to assist you with your lampshade purchase and ensuring you received the correct fittings.
It’s wonderful to know the extra effort made such a difference, and we hope to welcome you back again soon.
Kind regards,
OKA
Very helpful assistants
Very helpful assistants. I met 4 of them. I had to return and exchange an item and they made the process very easy.
2026年7月31日
OKA - Broadway からの回答
Dear Customer
Thank you for taking the time to share your experience. We're so pleased to hear that our Broadway team made your return and exchange process easy and straightforward. We strive to provide excellent service, and it's wonderful to know we succeeded.
We truly appreciate your feedback and hope that you will visit us again soon.
Kind regards
OKA
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