We always like visiting the Broadway showrooms where everything is displayed so wonderfully. On this visit we bought a set of prints and a linen tablecloth which was hugely reduced. Charlotte helped u... もっと見る
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プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
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Broadway store is lovely and my husband and I always have a nice time there. The staff is polite and helpful without being pushy to sell. I wish they had more stock of the pillows I wanted (sold out)... もっと見る
The initial order arrived damaged - due to very poor packaging and protection. However, OKA were excellent in their response to the problem - noting the need to ensure better standards on delivery s... もっと見る
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Firstly I have found the help of your home stylist extremely good. Giving me confidence to purchase a rug , side tables and coffee tables and to help me in the next few weeks to select some cushions.... もっと見る
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企業情報
当該企業による記述
In the quintessentially English village of Broadway, this gorgeous Georgian farmhouse displays our range of furniture and accessories in a homely setting. The countless period features, from original fireplaces to traditional wooden beams offer the perfect backdrop to our British-designed collection. Our talented visual team has arranged the pieces into seasonal looks so that you can gain abundant inspiration for your own home. The house itself is worth coming to explore just as much as our ranges are, with its decorative mouldings and wooden architrave doorways.
連絡先
46 High Street, WR12 7DT, Broadway, 英国
- +44 1386 859631
4.8
優良
325件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Very helpful assistants
Very helpful assistants. I met 4 of them. I had to return and exchange an item and they made the process very easy.
2026年7月31日
OKA - Broadway からの回答
Dear Customer
Thank you for taking the time to share your experience. We're so pleased to hear that our Broadway team made your return and exchange process easy and straightforward. We strive to provide excellent service, and it's wonderful to know we succeeded.
We truly appreciate your feedback and hope that you will visit us again soon.
Kind regards
OKA
Excellent service- helpful tips and no…
Excellent service- helpful tips and no rushing . Thank you
2026年7月31日
OKA - Broadway からの回答
Dear Linzi
Thank you for taking the time to leave your review. We're delighted to hear that you found the team at our Broadway store helpful during your visit.
We really appreciate your feedback and will be sure to share your kind comments with the team. Thank you again for your support, and we hope to welcome you back to OKA again soon.
Kind regards,
OKA
OKA - Broadway からの回答
Dear Susan
Thank you for taking the time to leave such a lovely review. We're so glad you enjoy visiting our Broadway store for inspiration and that you've found pieces you love along the way.
We'll be sure to share your kind comments with the Broadway team, and we truly appreciate your continued support. We look forward to welcoming you back again soon.
Kind regards,
OKA
Becca
Becca, in your Broadway store, was really helpful and friendly, and even pointed us in the right direction for buying a good sandwich for lunch. A pleasure to deal with her. Also delighted with my 2 purchases!
2026年7月29日
OKA - Broadway からの回答
Dear Jan
Thank you for your wonderful review! We're delighted to hear that your visit to our Broadway store was so enjoyable and that Becca provided such helpful and friendly service. It's fantastic to know you were pleased with your purchases.
We truly appreciate you sharing your experience and hope that you will visit us again soon.
Kind regards
OKA
The item was excellent value and…
The item was excellent value and service once again good. The item was gift wrapped.
2026年7月21日
OKA - Broadway からの回答
Dear Mrs Ramsey
Thank you for your wonderful feedback! We're so happy to hear that you had such a wonderful experience at our Broadway store, it's fantastic to know that our team made such a positive impression. We always strive to provide good service, and we're delighted to know we succeeded.
We truly appreciate your kind words and hope to welcome you back again soon.
Warm regards
OKA
OKA - Broadway からの回答
Dear Dawn
Thank you for your fantastic review. We’re delighted to hear that you enjoyed your visit to our Broadway store, our team will be thrilled when we share and your kind words with them.
We really appreciate you choosing to spend your time with us and we hope to welcome you both back again very soon.
Best wishes,
OKA
Staff & service of the highest calibre.
Staff went above and beyond to meet our needs on purchase & delivery of purchased items and despite our assurances that we don’t hold Oka responsible in any way, fully refunded the delivery cost when the delivery company failed to meet their agreed requirements (of unpacking, assembling & removing packaging material). A very positive experience all round thank you.
2026年7月9日
OKA - Broadway からの回答
Dear Jacquie,
We’re delighted to hear that the Broadway team looked after you so well and were able to help resolve the delivery issue for you.
It’s lovely to know you had such a positive experience overall, and we’ll be sure to pass your kind feedback on to the team.
Kind regards,
OKA
All staff were friendly helpful and…
All staff were friendly helpful and delightful ,
This makes such a difference to my shopping experience.
I have put he’s a bench for my daughters new home I Henley on Thames and it is just perfect.
2026年7月8日
OKA - Broadway からの回答
Dear Adrien
Thank you so much for taking the time to share such a thoughtful message. We’re delighted to hear that your visit to our Broadway store was such a positive one, and your kind words have been shared with the team there.
We are thrilled that the bench, purchased for your Daughters new home, is a perfect addition and we hope that you will visit us again soon.
Warm regards
OKA
Great service and support from the…
Great service and support from the Broadway, Knutsford and Redbrick stores. All the staff were amazing in helping to locate and purchase the items we required. Very friendly and helpful. Will definitely be visiting and purchasing from Oka again.
2026年6月30日
OKA - Broadway からの回答
Dear Noni,
Thank you for your wonderful feedback. We’re delighted to hear the Broadway, Knutsford and Redbrick teams were able to help you locate and purchase the pieces you were looking for.
It’s lovely to know everyone was so friendly and helpful, and we’ll be sure to share your kind comments with the teams. We look forward to welcoming you back again soon.
Kind regards,
OKA
Excellent customer service all round.
All the Staff in Broadway are so very helpful, nothing is too much trouble.
Lots of fabulous home items to choose from.
My delivery went smoothly, I was updated all the way and the 3 guys were very respectful of my home.
They did a superb job of putting my cabinet together and took all there cardboard back with them to recycle.
2026年6月27日
OKA - Broadway からの回答
Dear M Ward,
It’s wonderful to hear that you had such a positive experience from start to finish.
We’re so pleased the Broadway team were helpful during your visit, and that your delivery went smoothly with the crew taking great care in your home. It’s also lovely to know they assembled your cabinet so well and removed the packaging afterwards.
We’ll be sure to share your kind feedback with the Broadway team and our delivery partner. We hope you enjoy your new cabinet for many years to come.
Kind regards,
OKA
Service was excellent and very kind and…
Service was excellent and very kind and helpful staff loaded furniture into the car very cheerfully. No items online so well worth trip to Broadway.
2026年7月4日
OKA - Broadway からの回答
Dear LA,
We're delighted to hear that your trip to our Broadway store was worthwhile and that the team looked after you so well.
It’s lovely to know they were kind, helpful and happy to assist with loading your furniture into the car. We’ll be sure to pass your feedback on to the Broadway team.
We really appreciate your support and hope you enjoy your new pieces.
Kind regards,
OKA
Poli and Claire were both incredible
Poli and Claire were both incredible . They were so helpful on pulling everything together for us making life so much easier. This is the second time we have made large purchases with Poli and she makes it efficient and fun! Claire was so helpful guiding me with which patterned cushions worked well with other patterns something I have always found impossible! We will be back for more great customer experience. This was for Oka Broadway.
2026年6月26日
自発的なレビュー
OKA - Broadway からの回答
Dear Sam
Thank you for your fantastic feedback!
We're delighted to hear that both Poli and Claire provided such exceptional service. It's wonder to know they went above and beyond to assist you and that you felt so well informed and looked after throughout your visits. Their friendliness and dedication, to going the extra mile are qualities we’re very proud of.
Thank you for choosing OKA, and we look forward to welcoming you back again soon!
Best wishes,
OKA
Wonderful staff
Fabulous staff who are well informed and knowledgeable.
So helpful when you have so many gorgeous products to choose from
2026年5月23日
自発的なレビュー
OKA - Broadway からの回答
Dear Maria
Thank you for your wonderful feedback. We're delighted to hear that you received such helpful and knowledgeable service from our Broadway team and enjoyed your visit to the store, and browsing our selection of products.
We greatly appreciate you taking the time to share your experience and hope to welcome you back again soon.
Warm regards
OKA
Everyone at the Broadway store are just…
Everyone at the Broadway store are just lovely! Beautiful store too!
2026年6月27日
OKA - Broadway からの回答
Dear Mrs Brennan
Thank you for your fantastic review. We’re delighted to hear that you enjoyed your visit to our Broadway store, your kind words will be shared with the team.
Your feedback means a lot to us and we do hope that you will visit us again soon.
Kind regards
OKA
OKA - Broadway からの回答
Dear Beverley,
Thank you for taking the time to leave your review. We're delighted to hear that you found the team at our Broadway store helpful during your visit.
We really appreciate your feedback and will be sure to share your kind comments with the team. Thank you again for your support, and we hope to welcome you back to OKA again soon.
Kind regards,
OKA
Amazingly helpful staff
Amazingly helpful staff, going above and beyond to gift wrap my purchase.
2026年6月18日
OKA - Broadway からの回答
Dear Customer,
Thank you for taking the time to leave such a lovely review. We're delighted to hear that the Broadway team provided such helpful service and went above and beyond to assist with your gift wrapping.
We'll be sure to share your kind feedback with the team, who will be thrilled to know their efforts made a difference to your experience.
Thank you again for your support, and we hope to welcome you back to OKA again soon.
Kind regards,
OKA
Delivery company let me book date…
Delivery company let me book date straight after I ordered my furniture, very efficient service.
My beautiful green side table arrived on time and looks amazing. Great quality as always from Oka. I am always impressed with Oka’s quality.
2026年6月17日
OKA - Broadway からの回答
Dear Victoria,
Thank you for taking the time to leave such a lovely review. We're delighted to hear that the delivery process was smooth and efficient, and that you were able to arrange a convenient delivery date so quickly.
It's wonderful to know that you're so pleased with your beautiful green side table and that it has lived up to the quality you've come to expect from OKA.
Thank you again for your kind feedback and continued support. We look forward to welcoming you back again soon.
Kind regards,
OKA
Broadway store and DpD
I had dealings with your store in Broadway and deliveries via DPD (in my view the best courier service).
Both very efficient.
2026年6月16日
OKA - Broadway からの回答
Dear Mrs Hughes,
Thank you for taking the time to leave your review. We're delighted to hear that you had such a positive experience with our Broadway store and that your delivery arrived efficiently.
We'll be sure to share your kind feedback with the Broadway team, who will be pleased to know their service was appreciated. Thank you again for your support, and we hope to welcome you back again soon.
Kind regards,
OKA
Staff were very helpful and courteous
Staff were very helpful and courteous. Whole experience was a pleasure as it always is when we shop there
2026年6月14日
OKA - Broadway からの回答
Dear Jo
Thank you for taking the time to share your kind words. We are so pleased to hear that you enjoyed your recent visit to our Broadway store, it’s always lovely to know when a visit has been enjoyable from start to finish.
We really appreciate you choosing to spend your time with us and hope that you will visit us again soon.
Warm regards
OKA
Friendly staff
Friendly staff. Allowed us to purchase on the Friday & collect on the Sunday. Everything was packaged ready for us to collect
2026年6月13日
OKA - Broadway からの回答
Dear Tracey
Thank you for taking the time to leave such a warm review. We’re delighted to hear that you enjoyed visiting our Broadway store and the team made such a positive impression.
We appreciate you sharing your experience and we hope that you love your purchases.
Best wishes
OKA
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