Angela and Debbie were incredibly helpful with my choices of faux flowers for my own store; they were both friendly and knowledgeable, thank you. Rose Webster Spirit Fashion - Devizes
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I rang to pre- reserve a couple of velvet cushions as we were driving from quite a distance to visit and shop. I spoke to Sandra would couldn’t have been more friendly and accommodating and reserv... もっと見る
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Bit of a weird experience! Walked in and all 3 staff sitting around till area, nobody got up to help or offered help and we had to walk back to the tills to ask questions. Didn't have what we wanted a... もっと見る
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A wonderful store and really helpful and kind staff , much appreciated. Very happy with my 2 glass striped candle holders and metal pomegranate. Wonderful additions to my room and great price in sale... もっと見る
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企業情報
当該企業による記述
Beyond the antique shops of market towns Hungerford and Marlborough, and the historic scenery of Stonehenge, you will find the charming village of Froxfield, home to our countryside flagship store, on the border of the beautiful Berkshire and Wiltshire counties. A mezzanine level showcases our unique collection of furniture and accessories, arranged into seasonal room sets by our talented visual team.
連絡先
The Forge, Bath Road, Froxfield, SN8 3LD, Marlborough, 英国
- +44 1488 684250
4.9
優良
212件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
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Angela and Debbie were incredibly…
Angela and Debbie were incredibly helpful with my choices of faux flowers for my own store; they were both friendly and knowledgeable, thank you.
Rose Webster
Spirit Fashion - Devizes
2026年10月8日
自発的なレビュー
OKA - Froxfield からの回答
Dear Rose
We are happy to hear that Angela and Debbie provided such knowledgeable assistance and friendly service while helping select items for your boutique. We appreciate your positive feedback and are glad you had a great experience with us. We wish your store every success!
Kindest regards
OKA
I’m find that everyone very helpfully…
I’m find that everyone very helpfully in the Oka near
2026年10月4日
OKA - Froxfield からの回答
Dear Anne
We’re so pleased to hear that you enjoyed your visit to our Marlborough store. We’ll be sure to pass your feedback to the team.
Kind regards
OKA
Fantastic shop.
Fantastic shop.
Staff member who served me was so lovely, polite and helpful. Thank you so much!
2026年10月2日
OKA - Froxfield からの回答
Dear Helen
We are so pleased to hear that you had such a wonderful visit to our Marlborough store. It is delightful to know that the team member who assisted you was so courteous and attentive. We truly appreciate you taking the time to share your lovely feedback, and we look forward to welcoming you back again soon.
Kind regards
OKA
OKA is a wonderful shop
OKA is a wonderful shop, full of beautiful things. Sandra and Jane were so helpful - really made it a delightful experience to shop there.
2026年10月4日
自発的なレビュー
OKA - Froxfield からの回答
Dear Stephen,
We’re so pleased to hear that Sandra and Jane made your visit to our Froxfield store such a lovely experience.
Thank you for your kind words about the team and our products — we’ll be sure to pass your feedback on.
Kind regards,
OKA
Very polite,happy,helpful staff.
2026年9月30日
OKA - Froxfield からの回答
Dear Mr and Mrs Bramwell,
We’re so pleased to hear that the Froxfield team were polite, cheerful and helpful during your visit.
Thank you for your kind feedback — we’ll be sure to pass it on.
Kind regards,
OKA
Helpful staff particularly Angela and…
Helpful staff particularly Angela and Jane
Also, thank you for helping me get a velvet armchair into my small car!!
2026年9月30日
自発的なレビュー
OKA - Froxfield からの回答
Dear Clare,
We’re so pleased to hear that Angela and Jane were able to help during your visit to our Froxfield store.
It sounds like they went the extra mile, and we’ll be sure to pass your lovely feedback on to them both.
Kind regards,
OKA
OKA - Froxfield からの回答
Dear Jo,
What lovely feedback — thank you.
We’re so pleased to hear how much you enjoy our Froxfield store and that the team looked after you so well.
Kind regards,
OKA
The staff were so friendly and helpful
The staff were so friendly and helpful, very pleased with my purchase. Delivery was great and on time. Highly recommend them.
2026年9月24日
OKA - Froxfield からの回答
Dear Susan,
We’re delighted to hear that you’re pleased with your purchase and that everything arrived on time.
It’s lovely to know the Froxfield team looked after you so well. Thank you for your kind recommendation.
Kind regards,
OKA
A wonderful store and really helpful…
A wonderful store and really helpful and kind staff , much appreciated.
Very happy with my 2 glass striped candle holders and metal pomegranate. Wonderful additions to my room and great price in sale.
2026年9月27日
OKA - Froxfield からの回答
Dear Mr Freeland,
We’re so pleased to hear that you enjoyed your visit to our Froxfield store and found the team helpful and kind.
Your new pieces sound like lovely additions to your room, and we hope you enjoy them.
Kind regards,
OKA
Wonderful customer service
Wonderful customer service! I was looked after by Tracey Bethany also Anne, will be heading back as was such such a joy to shop!!
2026年9月26日
自発的なレビュー
OKA - Froxfield からの回答
Dear Carmen,
Thank you for your wonderful review. We are delighted to hear that Tracey, Bethany and Anne made your visit such an enjoyable experience.
We will be sure to share your lovely comments with them and the wider Froxfield team, and we look forward to welcoming you back soon.
Kind regards,
OKA
amazing display and staff
amazing display and knowledgeable helpful staff I didn't purchase today but am integrating some ideas i got and will go back to purchase
Anne was helpful but also inspiring, she really understood my vision for the house and gave me some great ideas
2026年9月19日
自発的なレビュー
OKA - Froxfield からの回答
Dear Suki,
We’re so pleased to hear that Anne made your visit to our Froxfield store so inspiring.
It’s lovely to know she understood what you were looking for and helped spark some ideas for your home. We’ll be sure to pass your kind feedback on to her and the team.
Kind regards,
OKA
Oka Froxfield is worth a visit
Glad I stopped off here - lovely shop & im pleased with my prints .
Tracey & her colleagues were very helpful .
2026年9月18日
自発的なレビュー
OKA - Froxfield からの回答
Dear Adele
We are so pleased to hear about your enjoyable visit to our Marlborough store. It's wonderful to know that our team provided such a warm and helpful experience, and we are delighted you are happy with your prints.
We hope to welcome you back again soon!
Kind regards
OKA
OKA - Froxfield からの回答
Dear Jane
Thank you for your kind review. We're thrilled that you found our team helpful and accommodating at the Marlborough store. We aim to provide excellent customer service, and it's wonderful to know that we met your expectations.
We hope that you will visit us again soon!
Best wishes
OKA
Very helpful staff
2026年9月12日
OKA - Froxfield からの回答
Dear Customer
Thank you for your wonderful review. We are so pleased to hear you enjoyed your visit to our Marlborough store and that our team provided such helpful and friendly service.
Your feedback means a lot to us and we hope to welcome you back soon!
Kind regards
OKA
Friendly with exceptional customer service.
I rang to pre- reserve a couple of velvet cushions as we were driving from quite a distance to visit and shop.
I spoke to Sandra would couldn’t have been more friendly and accommodating and reserved my items for my peace of mind.
This is such a lovely store, one we return too as we have always had such a positive experience here.
Sandra and Debbie were so friendly and professional, perfect for an OKA customer.
Natalie Yateman
2026年9月13日
自発的なレビュー
OKA - Froxfield からの回答
Dear Natalie
Thank you for your wonderful review. We're so pleased to hear that our team provided such friendly and accommodating service, especially since you travelled a distance. We're delighted you had such a positive experience and we look forward to welcoming you back to our Marlborough store again soon.
Warm regards
OKA
OKA - Froxfield からの回答
Dear Sandra
Thank you for your lovely feedback. We're so pleased to hear that our Marlborough store team was helpful and that you found exactly what you were looking for! We hope to welcome you back again soon.
Kind regards
OKA
Debbie at Marlborough/Hungerford was…
Debbie at Marlborough/Hungerford was extremely helpful and cheerful in sorting out my mis-order. She had an excellent telephone manner and had everything organised for my husband to collect. A first class service - Thank you Debbie- Maggie Wilson
2026年9月11日
自発的なレビュー
OKA - Froxfield からの回答
Dear Maggie
Thank you for taking the time to share such positive feedback. Whilst we are sorry to hear that you had an issue with your order, we are delighted to hear that Debbie was so helpful and cheerful in resolving the situation. We'll be sure to pass on your kind words to the team, who will be thrilled.
We hope that you will visit us again soon.
Warmest regards
OKA
Beautiful shop with helpful advice
As soon as I walked into the store, Bethany was so helpful and knowledgable - patiently listening to me waffle on about my colour and design dilemmas! She gave me some practical advice about colours and layouts, even looking at my room photos to advise on layout. I bought two beautiful cushions and will be back for more items once I’ve bought my sofa. I thoroughly recommend a visit to this beautiful shop.
2026年9月11日
自発的なレビュー
OKA - Froxfield からの回答
Dear Alison
Thank you for your wonderful feedback. We are delighted to hear about your positive experience in our Marlborough store.
It's fantastic to know that Bethany was so helpful and knowledgeable, providing practical advice and assisting you with your room photos. We are so pleased you found some beautiful items and we look forward to welcoming you back again soon.
Warmest regards
OKA
We found the rug of our dreams!
We popped into the Oka near Marlborough just for a mooch and ended up finding the rug of our dreams. Tracey and Debbie were so helpful in talking us through the ordering process, and kind in talking us through the new season items. It’s safe to say we’ll be back soon!
2026年9月9日
自発的なレビュー
OKA - Froxfield からの回答
Dear Sasha-Ward
We're so pleased to hear you had such a wonderful experience at our Marlborough store and found the rug of your dreams. It's lovely to know Debbie and Tracey were so helpful in guiding you through the ordering process and showcasing our new season items. We look forward to welcoming you back again soon.
Kind regards
OKA
Lady in Marlborough store incredibly…
Lady in Marlborough store incredibly helpful over phone
2026年9月4日
OKA - Froxfield からの回答
Dear Mrs Williams
We're happy to hear our Bethany from our Marlborough team provided such helpful assistance over the phone. We appreciate your kind words and hope you are happy with your purchase.
Warm regards
OKA
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